Great experience with Elite Realty Group! Finally, a property management group that has great customer service! After several horrible experiences with Clinkenbeard and other subpar property management groups, my husband and I found ourselves hesitantly at Elite Realty Group. Not sure what to expect, we sat down with Priscilla (co-owner). We were shocked. Not only is she very intelligent, she and her partners have a love of what they do and do not seem focused on money, money, money.
After looking at several houses we came across our current rental. We were shocked as she and Sheri explained their process for getting a rental ready for new tenants. Professional housecleaners, shampooed carpets, fresh paint, updating fixtures, blinds were just some of the maintenance features for every change in tenant.
We were in a hurry to move in after seeing how thorough Priscilla and Sheri are about getting rentals prepared for their next tenants.
After signing a very detailed lease explaining clearly OUR duties and THEIR duties about property maintenance, we moved in. Because we pushed to move in so quickly, Sheri moved up all of her appointments to get the house ready. Three blinds and an oven light did not have the opportunity to be fixed. I was worried (after reading Rusty R's review) that they might forget to fix the blinds and oven light. I was wrong. Sheri called me several times to arrange for their handyman to come out. They worked with our schedule and came out within a week of us moving in to do the repairs.
Exceptional customer service, great properties and a wonderful staff, could not ask for more from a Property Management Group. Save yourself some time, if you are in the market for a rental or thinking about renting out your home-go with Elite Realty Group! read more