From the moment I applied to rent a property with RNB, I spoke with Karina and Kevin and they have…read morebeen so professional, kind and offer excellent customer service as I navigated the application process. Each time I called to ask a question I had the opportunity to speak to a real person to get clarification immediately which is priceless in today's world! Keep up the good job

Warning to Property Owners: do not list your property with RNB Elk Grove. They barely lift a finger…read moreto market your property. * They take 5 business days to process each application. * They will not show the house to any prospective renter until the renter has paid an application fee, submitted their application, had their credit, income and rental history checked, and been approved. Very few tenants are willing to go through all of this for a house they have never seen. * I had to show the house myself or have friends show it. * RNB did not list it on Zillow or Redfin. They said they submitted it to these sites, but RNB never followed up to see why it had not shown up until I pressured them 5 weeks into the process because we had so few inquiries. In the 5 weeks I worked with them their "efforts" produced a total of one applicant. They charged me $600 to break my agreement so that I could find another management company. It's true their contract says they charge $600 if you cancel before 60 days. It's also true that their contract says they will post on CraigsList but they did not do this and Nichelle even told me when I terminated that they did not do this. Their contract also says they will post on Zillow, Redfin, etc. but I checked those sites and it was not there. When I asked for proof that it had been posted there, they simply sent me a page that said "posted to internet." It also says they will post on Social Media which they did not do. It also says they will provide "unlimited showings" yet omits the very important part that they will only show it to prospective renters who have paid $50 application fee, gone through the process and been approved. When I told them I should not have to pay the $600 due to their lack of good faith effort to rent my house and their breach of contract by not doing what their contract says in terms of leasing and being deceitful about the showings, they refused to terminate my agreement, take down my listing to allow me to find another company and refused to return my keys or garage door opener until I paid the $600. I lost that money plus rental income from the time they wasted. I signed their agreements and entered the relationship in good faith, trusting they would make a significant effort to find a renter for my home. I hired them to help me and they only caused me stress.

I was a tenant with Sac City Rentals for a couple of years, and they were excellent. They excel in…read morehandling repairs and communication. They are easygoing and do not harass renters. Their application process is both easy and fast. Even a year after we left, I messaged Scott to ask a question, and he responded warmly, making every effort to assist me. I wholeheartedly recommend both property owners and renters to consider Sac City Rentals as their management company.

Mercedes was very rude and unprofessional. Asking simple questions leads to her hanging up the…read morephone in your face.

Professional, quick to respond, clear communication, knowledgeable and friendly staff - has the…read morepleasure to work with Rame. Super important when it comes to Property Management and its no easy task in this industry. Anyone needing peace of mind, should turn to Asset Property Management. I wish them continued success and thank them for what they were able to do for me.

My husband and I were very new to renting out our investment home and had a TON of questions. All…read moreAsset Property Management was the ideal choice for us, as we wanted a local representative, and someone who would give us personalized attention. We didnt want to have to call a 1-800 number and talk to someone who had no idea who we are when we have a need. All Asset was exactly what we were looking for....Rame met with us in person at our property, and walked us through the process every step of the way. We sincerely appreciated his recommendations and his people-first service mentality. We would absolutely recommend All Asset Property Management and will use this company for any future properties we aquire.

You know it's going to be a good company when it's one property manager giving another property…read moremanager a 5 star review. Gabe and his team at Allegiance are so easy and great to work with. It's been exceptionally hard to find help with some properties in the Sacramento area that I can't manage myself. During my initial search, most of companies I talked to in the area over promised and under delivered. From the first call, it was clear that they were lacking professionalism, industry knowledge and some never even called me back. I do have high standards of course as I myself have been doing the job for 10 years but I couldn't believe the experiences I was having with these other companies. When I finally found the Allegiance team, I was so relieved. Not only are they great at what they do and got these properties rented quickly, they are just fun to work with and very down to earth. Their knowledge, professionalism, fair pricing, and outstanding customer service also set them apart in the industry. They will continue to be my first choice in the Sacramento area and I can't recommend them enough. Thank you Allegiance Team! Highly Recommend!

I rented a home managed by Owens Property Management for two years. At move-out, OPM kept my entire…read more$4,000 security deposit and billed me $117.08 more. Their own documents tell the story. The August 18 deposit statement charged me $2,487.89 for carpet replacement. OPM's own cost sheet labels that figure "Estimate- awaiting confirmed quote." The actual carpet invoice is dated the next day, August 19, and totals $2,477.80. The $400 carpet-cleaning charge on the same statement is backed by a vendor invoice dated August 23, five days after the statement was issued. The $50 "yard work to repair damaged lawn" was mulch and small plants, $49.59 per their own sheet. They also charged me $21.41 for a kitchen faucet leak I had reported through their own maintenance system. I was never given the after-repair photos California law has required since April 2025. I accepted $2,425.30 of the charges in writing and asked for the remaining $1,574.70 back. OPM's written replies did not address a single disputed item: "This matter is now considered closed," and then, "This will be our final communication on this matter."

Debbie its not difficult to read simple english emails. Who in the world told you that people can…read morenot get into the property when the fence is broken? Do you even know that the side door to the master bedroom yard has no lock. In Fact anyone get in through any doors. And when the fence is broken, there is no question of how anyone got in. The side fence, and front gate were broken and it took you more than 3 months to repair. in 5 years, this is the 2nd time you responded to my post. You never responded to my emails sent to you or Paula. I sent you an email on 08/10/21 and then on 09/13/2021 with pictures of the window. Now you can see those posted here on Yelp. The email clearly said, we were out of town, there is a bullet hole or something, gate has been broken for 3 months. Negligence from the owner and property management to fix that. The long crack is due to Realty round up not caring about the property and not fixing it when they got my email (wear and tear in 5 years due to heat ). Why in the world do you need a maintenance order if I sent you pictures in the email and notified you? You can't read a simple email. You did not care about he property then. And sorry, but you did not do me any favors by removing that charge , which should never be sent to me in the first place. Washer /dryer - NO paula did not forget and did not remember. she clearly told me the owner wants it back. Paula said to send her the email where I said i was replacing it , or I will have to bring it back. I had to prove myself that I had sent an email to you guys that I was replacing it. I have the text messages sent to Paula. Garden - the guy I hired and who came and mowed the lawn, garden and side fence outside on 03/07, i got his messages and pictures also. And the judge can see if the court loves the rat infested jungle when I moved there, or the garden I left. Rats - for the records, i had flowers in the garden Debbie. not food. Rats made the holes in the house, that I blocked with thick towels. You guys never cared to look or ask how they got into the house. you only placed traps in the attic, and the pest control told you guys there is a gap that should be closed, but you guys never did that either. tree stump - were firewood/ 4 years old ready to burn, since there is a fireplace inside, and i left my fire pit outside. that was more than $500 dollars worth. you did not even tell me to take it, after i emailed and told paula wat the wood is worth. but you will get a chance to justify all your incorrect reconciliation soon. Never want to fix anything but happy to keep my deposit to fix it all now. I do not want to waste my time and energy over you anymore. However, I will ensure I never recommend anyone to your company ever. The sad part is that not only your tenants but your landlords and vendors are unhappy and complaining based on the comments on yelp.

Worst ppl to rent or do business with. Was in the market for a new rental and came upon one of…read moretheir listing. Listing said to apply for home tour. After applying and waiting a couple days, the lising disappear and then they sent an email stating that we have to pay application fee for a house view. It sound fishy as it seems like they have already rented the house but is requesting for a deposit for a rental not available anymore I emailed them to get an answer regarding why the listing is now gone and why a application fee must be paid before a house tour. The property replied back stating that they have no association to whatever happen to the listing and that an application fee must be paid. If you have no association of the home then why is it on your website and why did you not mention on the posting that you need to pay before a house tour. No transparency with this company. I'm glad I dodge a Trainwreck. Who knows what they will charge or do once you are a tenant. Please stay away from this property management. They came back a couple days later stating that they do not associate themselves with the laitingand we must pay the fee for a tour.

I do not recommend this place because they lied to you. They're not transparent about the…read morerequirements. They asked for minimum score of 650 and then they turn around and will use a renters score process to deny you and collect a $50 fee. I'm sure the owner is getting Rich off of us. do not fall for the false advertisement. My score is 651 and they denied me because they ran a renters score. Well if you guys would've told me that to begin with I wouldn't have paid $50 because I rents her school is a scam. Terrible property management.

Awesome group of people to work with. They help from marketing the property to leasing and even…read moreevictions. Most importantly, they have excellent customer service and are easy to get a hold of. When I was shopping around for a property manager, I found their fees to be lower than other companies. I like that they are a local company.

I've had a great experience with Keyrenters managing my rental property on Stanley Avenue. I…read moreespecially want to highlight Lizette, who has been incredibly helpful throughout the process. She's responsive, professional, and truly went the extra mile to get my house rented quickly. It's clear that she cares about both the property owner and the tenants, which gave me peace of mind. I highly recommend Keyrenters--and Lizette in particular--to anyone looking for a reliable and efficient property management company. Yvonne.

the worst company I have experienced so far! GO WITH ANYONE ELSE. Communication is almost non…read moreexistent until you complain about random maintenance showing up unexpectedly in your backyard with no prior notice. Unexpected work for months that was never discussed prior to moving in and then blamed the landlord and workers for not even letting us know the work had been finished over a month prior yet we were not allowed to use our premises (confirmed myself with the construction company who said Keyrenters was aware) Upon moving out, they also will keep money for repairs and promise to give receipts (CA law) and then they ghost and block you right after you move. Myself and other tenants have moved strictly because of this company and how awful they are with privacy, communication and unlawfully keeping your money without any proof or receipts (AB2801). Notice how their good reviews only come from landlords because they do not give a shit about tenants AT ALL.

It was great to have Wali as my agent, I did a 1031 exchange recently, and Wali and his team helped…read moreme purchase my home and everything went very smooth.and I was able to buy the ideal house I was really looking for, Wali has a great knowledge in real state field, I highly recommend him and Skywest Realestate. Thank you Wali

We are forever grateful to Wali and Matteen, they moved mountains and helped us secured our loan…read moreand find our dream home at a rate that was lower than what we were quoted from all other lenders/banks we shopped with. Wali and Matteen have a plethora of knowledge, experience as well as excellent communication that kept us upto date at all times. They made the loan and home buying process easy and straightforward unlike our prior lender/bank and kept us up to date every step of the way. If your looking for a lender and realtor team stop looking, We highly recommend Wali and Matteen to all family and friends and look forward to working with them in the future.

Matt was very professional and efficient with how he managed our property. He kept us up to date…read moreon any changes to laws or regulations, and handled any issues with the property or tenant quickly and efficiently. Very open and upfront with responsive to communication. I would definitely recommend Carmazzi Real Estate as a property manager.

Matt Carmazzi professionally managed a property in Midtown Sacramento that I rented for three…read moreyears. Matt was quick to respond to any any repair requests and communicated very well with me. The website used for collecting rent was easy to use and it also was used to track repair requests. During the move out process Matt worked hard to get my deposit back by finding creative ways to repair a wood floor that had been scuffed by my furniture and that saved me hundreds of dollars.

Although we ultimately decided to sell our home instead of renting it out, I can't say enough good…read morethings about my experience with RNB Property Management. I initially spoke with Kristen, who took the time to explain the process, answer my questions, and let me know that Marshal would be following up with me. Shortly after, Marshal reached out and was incredibly responsive, professional, and knowledgeable. He sent me detailed information directly via email, answered every question I had, and made what could have been an overwhelming decision feel straightforward. Before contacting RNB, I had reached out to another property management company, and the experience paled in comparison. They weren't nearly as helpful and mostly directed me to their website for information. RNB's personalized service and communication really stood out. We were fully planning to move forward with RNB until our plans changed and we decided to sell our home instead. Even though we never officially became clients, I wouldn't hesitate to recommend RNB to anyone looking for a property management company. Their customer service is exceptional.

I started to write a review for RNB, when an old review I had written and forgotten some 8 years…read moreago, popped up. After reading it, I realized that everything I said in that review is as true now, as it was then. I will never manage a rental again or consider partnering with another management company other than RNB. Their staff at that time was responsive and capable, as they are now. The person I depended on then was Marshal, who is now General Manager and he has a fantastic team. Individuals who have different styles of delivery and yet share the same traits of being service oriented, time aware, and efficient. Most recently, Luke, provided that steady support in helping resolve a stressful situation. Their office seems to be organized by specialties and functions that overlap rather than by rigid departments. They manage the process of preparing your property for the rental market, they handle the marketing and advertising on multiple listings, collect applications, screen applicants, onboard tenants, respond to their needs in the course of the tenancy, and offboard them. You are always made aware of what's going on and always have final approval. And they also provide you with an Income/Expense statement at year end. If you are a landlord looking to lessen your load, RNB will do the heavy lifting for you, as they have done for me, for the last 8 years.