Although we ultimately decided to sell our home instead of renting it out, I can't say enough good things about my experience with RNB Property Management. I initially spoke with Kristen, who took the time to explain the process, answer my questions, and let me know that Marshal would be following up with me. Shortly after, Marshal reached out and was incredibly responsive, professional, and knowledgeable. He sent me detailed information directly via email, answered every question I had, and made what could have been an overwhelming decision feel straightforward. Before contacting RNB, I had reached out to another property management company, and the experience paled in comparison. They weren't nearly as helpful and mostly directed me to their website for information. RNB's personalized service and communication really stood out. We were fully planning to move forward with RNB until our plans changed and we decided to sell our home instead. Even though we never officially became clients, I wouldn't hesitate to recommend RNB to anyone looking for a property management company. Their customer service is exceptional. read more

I started to write a review for RNB, when an old review I had written and forgotten some 8 years ago, popped up. After reading it, I realized that everything I said in that review is as true now, as it was then. I will never manage a rental again or consider partnering with another management company other than RNB. Their staff at that time was responsive and capable, as they are now. The person I depended on then was Marshal, who is now General Manager and he has a fantastic team. Individuals who have different styles of delivery and yet share the same traits of being service oriented, time aware, and efficient. Most recently, Luke, provided that steady support in helping resolve a stressful situation. Their office seems to be organized by specialties and functions that overlap rather than by rigid departments. They manage the process of preparing your property for the rental market, they handle the marketing and advertising on multiple listings, collect applications, screen applicants, onboard tenants, respond to their needs in the course of the tenancy, and offboard them. You are always made aware of what's going on and always have final approval. And they also provide you with an Income/Expense statement at year end. If you are a landlord looking to lessen your load, RNB will do the heavy lifting for you, as they have done for me, for the last 8 years. read more

I just wanted to write this review about RNB property management. We have been with them for two years and they are by far the best property management company we've ever dealt with. We didn't have many issues, but any that we had they were on it promptly. I hope the owner of this unit at 701 Gibson Dr #1721reads this review and continues to use RNB property management for her rental needs. You certainly can't go wrong. I have worked with other property managements in the past and will not mention names, but they can't hold a candle to the response time and service that we received from RNB. read more

We did a application for a home at RNB rentals was told we were 2nd in line for the home and would have a answer by the end of the week if the applicants before us got the home or not after waiting all week on Friday March 13th we were told the house has been rented out and is off market we were asked if there were any other homes we were interested in we told them no unfortunately there's nothing else on their website we were interested in and asked for a refund on our applications no problems there they did agree to give us back our $200 dollars now fast forward to Monday March 16th only 3 days after after we were told the house has Been rented Out we see the home back on the market we hurry apply again for the home and reach out to RNB asking if we can possibly get our spot back as next in line for the home we were told had been rented out we called left a message they didn't answer they listened to our voicemail and emailed us back saying sorry no they go by 1st come 1st serve basis which i totally understand but in a case like this you would think since we were next in line for this home they would have called us and said hey the applicants before you didn't end up working out and will be putting the house back on the market but nope no phone call no email we just happened to see it back on the market now we went from next in line to 3rd in line I feel like this is super unfair because we only took our application off of the home because RNB told us it was RENTED and off Market hopefully they make it right read more

I used RNB to manage rental properties for nearly 5 years. They are great property managers. Their communication is good, and the accounting system and app folio software they use are top notch. Their flat rate management fees are very fair. I have experienced other property management companies that charge between 8 and 10 percent of monthly rent; RNB's fees amount to much less than that in most cases around our local area. The only downside I found with RNB is related to the way the California law requires them to process applications when finding a tenant. RNB does things by the book, which is generally a good thing. However when it comes time to choose a tenant, the information you receive as a landlord is very limited in order to avoid any chance of perceived or actual discrimination. Separate applicants cannot be compared to each other, they must be evaluated individually in the order that they were received. In my case, this led to the placement of a problem tenant that did significant damage to a property. I have since learned to make my own Zillow ads, meet applicants in person, and use a third party screening company in order to choose tenants. I still use RNB when it comes time to sign a lease with a new tenant, as their lease is solid and covers all aspects of the ever changing laws. All that said, if I didn't have the time, energy, or experience to be dealing with rental properties, I would definitely use RNB! read more

Great experience working with this property management company, Marshal and the team are incredibly professional, highly responsive, and well organized. They are deeply knowledgeable about the market and consistently act as true strategic partners, providing thoughtful guidance and real value beyond day to day property management. Communication is always clear and timely, and they make the entire process feel easy and stress free. I highly recommend them to anyone looking for a reliable, knowledgeable, and value driven property management partner. read more

I have been a landlord with RNB since 2019. I have now added a second property and use their Elk Grove office as well. Marshal and Kristen and the rest of the RNB team are fair to both sides (tenant and landlord) for all lease and maintenance concerns. Communication is professional and timely. Vendor work is very good and quality and very competitively priced. If you are considering a property management in the Sacramento/Elk Grove area, choose RNB. If you have specific questions, message me. read more

Great company. I've been with them for almost a year now and they answer everything in a timely manner, and are available for any questions. I'm always able to reach someone who can give me an update. read more

Very unprofessional charging extra fees taking application fees and the property is already rented liars liars

We worked with RNB for 4-years and they helped us property manage a 4-plex in Sacramento. RNB was always responsive and they have an online portal where you can view itemized receipts, statements and payments. Marshal helped us transition from our old property manager to RNB and made it a breeze, walking us through each step. The team at RNB provided excellent customer service (Luke, Joe and team) and we would use them again for another rental property. read more

RNB has been managing my rental property since 2021. Marshal and team are super responsive. To me and my renters. They do an extremely good job when a tenant moves out and getting a new tenant in! I highly recommend them. read more

We've been renting through them for almost 2 years. They always have fast responses and great customer service.

I have been renting with RNB for a short amount of time, however I have been extremely impressed with their entire team in Rocklin. From the start of submitting an application and receiving updates on where the approval stood in the process. The organization of using AppFolio to pay rent and request maintenance repairs. They are quick to respond and thorough in the response and actions. Job well done. - Jason in West Sacramento read more

My fiancé and I rented with RNB for over a year, they were amazing. They made the dreadful renting process so easy and stress free. They had great communication, any maintenance needs we had they were sure to complete them fast and complete. My favorite thing was they took pictures for us before we moved in and used them to reference when we did our walk out, this assured we did not get charged for anything that was previously there. We would highly recommend RNB for any rental needs. read more

As a perspective tenant, I can say this Company is very unprofessional!! I had called over the weekend and on Sunday received a call from Nick. I explained we were in the middle of a Pet emergency and asked if I could call back Monday or Tuesday as I had questions about the rental and wanted to schedule a showing. I called on Monday and left a message. Its now Wednesday and still no return phone call!! The lack of follow through tells me what I need to know! UPDATE: Will not take down the Review because it is important that phone calls are returned in a timely manner!! If Nick was out sick, than the person who took the message or the Owner could have called to let me know , not wait until I wrote a Review to address. This point was discussed with Marshall when we spoke!! Also, reviews are important because it helps people to know if they want to do business with a company! I also made a point of asking Marshall why they a fair share of negative reviews at this Office! I feel they should look at these reviews as ways to improve their business!! As a Business Owner myself, this is important on so many levels! After going back and rereading pages of Reviews, I am following my Intuition and calling today March 30th, to cancel the showing of a property I'm interested in!! The call will be made directly to Marshall, The Office Manager and whom I scheduled with!! read more

The owners that RNB is working for is completely unreasonable .The requirements for the property that I applied to is that you make 2.5 times the amount of rent, your credit be at least 650 with 80% positive, and two years positive rental history. I provided them with four years of positive rental history. My credit score is a 702 with zero negative credit. It also shows that I have not been late not even one time in the last two years on any payments who report to the credit bureau. No bankruptcy, no evictions , no foreclosures nothing. For my income I have a full-time job and I'm self-employed . I make 3 to 3.5 times the rent. For my full-time job I provided paystub's, and they emailed my supervisor to verify employment. For my self-employment I explain to them that I missed the deadline this year because my father passed away and because I went into labor early and lost my child( which I could also provide proof). Because of that I provided them with taxes from three previous years and bank statements for the last 12 months of deposits for my self-employment. Which is the same account that my paychecks from my full-time job get deposited into . I also provided them the information of where I work at for self-employment and they never even called . And for extra measure I even sent them the landlords information to my previous salon before this one that was in my name. They verified all my other information within 3 to 4 days by 6/21 and then I basically got the runaround for a week until today 6/28 saying my income didn't meet the property requirements. In 18 years of renting, I have never had to jump through so many hoops to get approved , and in this case, I got denied. Even with everything else surpassing the requirements and all the proof I gave for self-employment. I got denied because I didn't file taxes while going through a life crisis. When the two applications before mine got denied that should've been a red flag. Are they really trying to rent the duplex out or are they just collecting application fees. This duplex has been on Zelle for 73 days 312 contacts and also listed on rent.com, realtor.com, Redfin, trulia , hotpads and apartment guide but no one qualifies and the rent is only $1375 for a one bedroom duplex and it's not in the best of neighborhoods. It could only be one of two things, they are discriminating or unethical business practices. read more

RNB Property Management - Requirements - Property Management Near Me - Rocklin, California

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I have been using RNB Property Management for 8 years. They have done an excellent job managing my property. They have been great at finding new renters, working with me on maintenance issues, and seamlessly managed the finances without a single issue. Thanks RNB! read more

I am writing this review to state the obvious unprofessional ways this management firm represents themselves. I have submitted pictures after moving in how the home was unclean from Carpets to cabinets and more. I sent images and they acknowledge not to worry about it as we won't be charged for that cleaning when we move out. Fast forward and it's move out. Again we were told at move out we are not to worry about those charges and we left them the house cleaner than we got it. Changed toilet cover that was filthy and replaced it with a clean one and we didn't ask for reimbursement. There was a beehive attacking the home and with my small children we paid to remove it and didn't ask for reimbursement. The management company thanked us and told us not to worry about the fees as they won't be deducted. Walk thru day happens and they bring a person who can not even operate the home blinds and is asking us tenants how to turn on or off lights etc. 21 days after we move we receive our deposit minus the fees that stated we had to pay. Cleaning and carpets and for plants they deemed were dead. The image they showed us was that the plant was not dead it was not blossomed. These plants don't blossom in winter they look wilted but they come back in the spring. When we called they said "we got you and don't worry" and now are stating these fees are a must to be paid with not providing concurrent accurate information. BE very Aware from RNB management. read more

RNB Property Management is a great rental agency to work with. Always answers your questions promptly and very professional. Would highly recommend. read more

I applied for and rented a house through RNB and it all went very smoothly. The team was very responsive and communicated effectively. I have been very pleased with their service! read more

I recently listed my rental house with RNB Property Management. The were quick to go through the property and make a few suggestions to help with the listing. They followed the vendors in completing the work in a timely manner. The upcoming tenants signed the lease today. Great company and employees! read more

I moved out of a house after 2yrs renting- never late once. I also did my own maint and didnt call them for small things I could do myself. The toilet seat was loose upon move in- but I did t use that bathroom so I never called about it. Upon move out I was charged hundreds? For a loose toilet seat that they should've fixed 2 yrs ago! Terrible company to work with - no communication, poor response, and definitely NOT cause they are a "budget" price! I know most property management companies are bad- but I had hoped they might be better. Do better! read more

I highly recommend anyone to work with RNB and their team. RNB are quick to answering, honest and willing to help whenever I give them a call. They are super friendly towards military and veterans (I've experienced this firsthand). If you are looking for a rental with a good property management team this is your stop. read more

Have been renting through RNB for the past year. We have found all of the team members extremely helpful, supportive and efficient. They respond quickly and take care of any issues. Highly recommend them!! read more

We've rented our house for years from them and they will always take care of whatever we need . Their service is awesome!

We worked with Daniel from RNB on a rental application. Throughout the application process, Daniel was professional and quick to respond to our questions. No complaints. I would recommend properties managed with RNB to people I know who are looking to rent. read more

Applied to a property through this company, and although I ultimately withdrew my application due to finding something else, I found them to be kind and honest throughout the entire process. I've had some terrible experiences with other companies (Liberty Property Management) who stole my application fees after I withdrew the application, but that was not the case with RPM. I would absolutely work with them again. read more

We have been so happy that we switched to this company to manage our property. Whenever we have a question regarding our property, they would respond back to us within a day by email. Within 10 mins by phone!! This company is amazing! I really appreciate the manager marshal and his teammates for everything they do for us !! Yes, I would like to recommend every landlord to this company!! read more

My husband and I were renters for almost ten years at a property managed by RNB. We recently became homeowners of the property we rented. We truly appreciate the amazing service we received. Each time we submitted a maintenance request they quickly responded and followed up to ensure our issue was resolved. Payment of rent was easy as well. They helped make our renting experience effortless. I highly recommend using RNB. read more

RNB managed my property in Lincoln for almost 10 years. Two of those 10 years I lived overseas and they did a phenomenal job at taking care of my property, me and my tenants. I give them five stars all around and recommend them without reservation! read more

We have been renting from RNB Property Management for only a couple of months, but they have been a great property management thus far. If you want a property management company that is responsive, reliable and trustworthy, look no further. Anytime we have a maintenance request or any other question the staff do a great job at responding very promptly. We love RNB! read more

had a problem with the roof which was repaired without delay. my thanks to Luke and everyone else at RNB

RNB property management's communication process during the rental process has been excellent. Upon submitting my application a response confirmed receipt. Once the application was processed, a response was provided to indicate what the next steps would be. Every communication specified what was done and what could be expected next. Even disappointing news was deliver with grace and timeliness. This type of communication really makes me feel cared for -- and as a former homeowner I would love knowing that the company was so careful and thorough in communication with future renters. Thank you RNB for showing me that great communication still exists and we do have time to keep one another informed! read more

Marshal was extremely helpful. He's resourceful and kind. I rented from RNB during the COVID shutdown and we had some problems with our property. Marshal was able to help us get everything settled. read more

Bethany and her team are amazing to work with. Unlike other management companies we have dealt with, RNB's team members are always friendly, responsive, and helpful. Thanks Beth! read more

Very professional and reliable property management company. I rented a property in Loomis managed by RNB over 10 years ago. Bethany was incredibly kind and I felt they genuinely cared for their tenants and owners. They always took good care of us quickly and professionally. I bought an investment property a few years later and knew RNB was my top choice to use when I wanted to rent out my home. They've managed my property for 3 years now and I'm incredibly happy to recommend them to both renters and home owners alike. read more

From maintenance to billing, RNB Property Management has displayed superb service! No matter how big or small the problem their patience really shines through. Thank you for always striving for excellence!! read more

RNB manages my rental investment in Citrus Heights for the past few years and I have nothing but praise for this firm. One occasion came up where the bathroom floor was replaced and 6 months or so later an issue with the floor came up again and RNB negotiated with the same contractor unbeknownst to me as I thought it was going to be another unplanned cost but they were able to have that contractor repair it at no cost. It is good to know RNB is looking out for my interests! read more

RNB has been managing my rentals for almost 4 years and I'm very happy with their professionalism. They are prompt in returning calls, addressing issues, and remedying mistakes. No person or organization is perfect; it's how one handles mistakes that differentiates one from the other. They rarely make mistakes, but in the course of the past 4 years, there was 1 and they owned up to it and made sure that I was happy with the resolution. My rentals have always been rented quickly, tenant concerns communicated to me promptly and my payments received like clockwork. I have dealt mostly with Marshall, a joy to work with. The rest of the team is also excellent. I hope they continue to succeed and keep managing my properties. read more

They collected a $45 application fee from my PayPal account on January 22. I contacted them on February 22 and asked why they charged me. I haven't made out a application or viewed any of their homes. First they said there were no payments in my name then I talked to someone else who found the information. read more