Showed up at 9:50 before they close at 10 and they ran to the back like they didn't see me…read more Ridiculous

Amazing help, Andrey F, helped me through all of my questions so smoothly, thank you!! Great…read morepassion!

Wow! So impressed with Oreillys customer service! It was my first time in and Dakota took such…read moregreat care of me. They check car batteries ans install them. So thankful for him making things so easy! I will definitely be back for any auto parts needs.

I've been coming here for the past 5 years since moving to frisco for all of my automotive needs…read more The past 4 years have been great. But since changing management the store has doubled their retail prices. I came in for rotors and brakes and they wanted 50% more for the materials that retailed at their competitors. Today I come in for a ac blower fan. And they want DOUBLE what their competitors retail at. Asked if they could do any better and they said to call the other store. I'm extremely disappointed. Will not be coming back again. I'll go a little further down the road to not get shafted like this.

05/02/22- Happy Monday…read more Great customer service! Price was good. Both inside and outside areas are clean. She was able to update my records. Thanks a lot Ma'am (Asst Manager/ I forgot her name). God bless

Car battery was dying. Knowing that I had just one more start on the battery, I drove over to…read moreO'Reilly, getting there right before they close. Easy process, staff was very helpful and efficient. Installed it for me and I was on my way. Good service!

i had to go in and ended up getting a better replaced under warranty, they were knowledgeable and…read morevery helpful. Sean changed my battery and Max, a manager, was helpful with restarting my warranty due to a bad battery! 10/10 from me!!!

Excellent customer service. Came in for a key battery, the tech changed it for me I was in and out…read morein less than 10 mins.

While driving on I-35, a shredded tire was thrown into my lane and I hit it. Sadly, the impact…read moredamaged the wind-gate behind the bumper of my pickup and it was hanging on the ground. I decided to Jimmy-rig the wind-gate to the bumper with tape so I could drive my truck to the dealer to buy a replacement part. I made it to the dealership safely, but they wanted $680 just for a new part (not including labor). They urged me to get it replaced before driving my truck back home to Nevada because the wind-gate helps to cool the engine. As a last ditch effort, I decided to go to AutoZone to see if they had any parts to help me replace the wind-gate on my own. However, AutoZone told me they don't carry any parts for new model trucks, but suggested I go to Napa Auto Parts. From the moment I walked into Napa Auto Parts, Dylan greeted me with a warm welcome. He listened to my issue and went outside in 102+ degree heat, got under my truck, and found a temporary solution to fix my problem so I can drive back home to Nevada. Dylan was absolutely fantastic and very friendly. Best of all, he didn't charge me a single penny. I am so incredibly thankful to Dylan and Napa Auto Parts for all they did to help me solve the issue. I honestly don't know what I would've done without their help. Highly, Highly Recommended for your auto needs. Before you decide to go to the dealership, come here first to see if they can help you out.

The people that work in this store are terrible at customer service. They don't know how to treat…read morecustomers. The parts that Napa sells now aren't the quality that they used to be and a lot of them don't even fit and have to be returned. AutoZone has lifetime warranty of parts ever go bad you get a new part for free. Napa doesn't have that and their parts are low quality not like they used to be.

Can't say enough about their professionalism and deep knowledge. Not only will these guys save you…read moremoney over the dealerships, based on my experience with the Dallas area dealers this technical team is head and shoulders stronger.

The only place you should have your BMW serviced at! Coulter is extremely knowledgeable and honest…read more The shop is clean and his staff is great! The attention given to my car and service was one of a kind! Thank you!

We have had two accidents backing out of our garage. Joel and Frisco Paint & Body took care of my…read morecar both times. On our most recent incident, Joel was able to reuse the lower bumper cover (do know the exact name...but it is a long black part in the undercarriage of the car) and save me a couple hundred dollars from the original quote. I would have never known if he had not told me. I appreciate them being ethical about it and kept the customer in mind first. Hope I don't have to visit the body shop again, but if I do, Frisco Paint will be the only call we would make.

An excellent professional job. I would not hesitate to use them again. I am not sure where the…read morenegative reviews come from. I have a Corvette and have to have both fenders replaced. The seams were perfect and the paint matched perfectly.

Enrique Leonardo was the best help I've ever had at any auto parts store. So knowledgeable and…read moreobviously knows what he is talking about. Was such a big help! Won't go to any other auto parts store while Enrique is around!

Pretty solid customer service. Giving 3 stars just based on the close proximity to my home.read more

Think twice before buying from this dealer. DO NOT PURCHASE one of their "great value" maintenance…read moreservice plans. I've purchased 5 new Land Rovers over the years. On my latest purchase, I was "sold" the exceptional value of a 3 year pre-paid maintenance plan. After bringing my Defender in for its first service, here is the real story: - 36mo/36,000 mile plan (service provided every 12 months or 12,000 miles): $2,750 - Actual value of services provided based on plan limitations, exclusions (ie the small print): $488.93 x 3 = $1,466.79 Turns out this plan only covers basic lube/oil/filter and 4 wheel alignment REGARDLESS of what is actually prescribed by the manufacturer. Long story short, I paid a premium of $1,265 above and beyond the actual dealer full retail cost. Dealers are known for scams like this but I really didn't expect it from Land Rover Frisco...especially knowing I am a frequent flier Land Rover owner. I blame ownership for the shady practices and being short sighted. This is sleazy and they know it. Perfect way to lose long time customers. Do better!

They (Land Rover Frisco) did a routine maintenance on my car and said it would take an hour and a…read morehalf. It took exactly an hour and a half. Very nice dealership. Then two wonderful men Ben and Matt help me find a problem with my stereo which turned out to be a function on my iPhone. They were terrific. Please give a big shout out to these guys. They made me a very happy customer. Thank you.

Great staff ! Very knowledgeable. It seems like the possibilities are endless with the guys. I am…read moreimpressed.

Gary was so nice and professional. He and his assistant took care of exactly what I needed. I will…read morebe back for any cosmetic work or accessories for my jeep. Thanks Gary and team.