Had a nice leak and was panicking. Called Joe around 9pm and at 914pm he responded. I was super…read moreimpressed with the speed and the service. A tech came out in the morning and fixed everything while not upselling anything else. They will be my go to if and when I need any other work done.

Returned my calls and texts quickly. Extremely knowledgeable and helpful. Best experience I have…read moreever had with a plumber.

1. He knows his stuff. He refreshes his knowledge regularly…read more 2. He's fair. He will tell you what he sees and what he will do to get your pipes right. 3. He refuses to leave you without working plumbing.

Joe Aversa is a superb plumber. He also gives the impression of being a superb con artist. He…read moreinstalled an extra holding tank for no good reason at all other than to make a sale, and without my permission. His billing was outrageously high, more than double what it should have been. He got me for a thousand dollars. Never again. Look through all of these reviews carefully. The negative ones must be real. I will not comment on the positive ones.

Nick did a great job- he gave us a reasonable price and was efficient. He worked in a timely manner…read moreand left everything spotless. I wouldn't hesitate to recommend him!

this is the first time I called NH Plumbing. I had a question about my gas boiler about winter…read moremaintenance. He was very honest with me about my question and very pleasant. I differently will do business with NH if every I need their services.

Aqua Flow upgraded my parents old oil tank, bathroom sink faucet and shower valve! All at a fair…read moreprice. He was efficient and professional. Aqua Flow will be our contact for all future plumbing and hvac projects!

From the owner: When it comes to Plumbing & HVAC in Connecticut we have you covered! Fully licensed and insured…read morewith 18+ years of experience in the industry. We take pride in our workmanship, attention to detail and response time. Inquire today with any projects or service you may have and we would be happy to assist!

Ralph Mann & Sons is by far one of the most professional and efficient service companies I have…read moreever dealt with. After my 23 year old condenser finally kicked the bucket, they were on site the next day to assess the situation. When replacement day came, Kevin and Matt arrived right on schedule. Not bad, especially when it was a 30 minute window to begin with! They got right to work, and before I knew it the old condenser and evaporator was already in the back of the van. When a metal piece needed replacing they were able to leave, machine a new part, and return in about 25 minutes. I honestly couldn't believe it. I was initially told this would be an all day affair. But just four hours later, the new parts were installed and running beautifully. Kevin and Matt answered any questions I had during the process, and were very respectful of my home throughout the entire install. While larger companies may have more advertising, I highly recommend Mann & Sons for anyone in the area looking for a hassle free repair or replacement job!

I dealt with a salesman and agreed on a $5,000 price for a gas furnace installation. Later that…read moresame day, he told me he wasn't sure he could even get the furnace because he didn't have anyone to pick it up, so it was reasonable to believe the job was not moving forward. When I followed up in person after a brief family emergency, the price was increased by $250, with the claim that technicians were waiting--something that was never communicated at any point. When I referenced his earlier statement about not being able to get the unit, he said he "didn't care what he said." Raising the price after the fact and dismissing prior statements shows poor communication and a lack of professionalism, so I chose not to proceed.

Showed up on time, charged a fair price, fixed everything that needed to be fixed the first time…read more Great people!

Our first experience with Plumbums was excellent - we had an emergency issue, Jim was able to come…read moreout within an hour or two and get it fixed, and he was on his way. When our pipes froze during the big storm this January (thankfully, without water in them), we decided to hire Plumbums again. That didn't go as well. Quality of work: The fixes Jim suggested (a series of individual junction fixes) seemed reasonable for the repairs needed, but in some cases replacing whole sections would have been more time- and cost-efficient (according to other plumbers we've had in our home who have seen the work done). And we needed four return visits within our first three days living in the house to address issues that had not been resolved or that popped up as soon as we turned systems on. One problem (heat running constantly on our first floor, making the house over 80 degrees in the winter) was unresolved until I researched possible causes myself and communicated that to Jim, who sent out one of his guys to implement the fix. Professionalism: We were frustrated by the lack of care shown toward our property. Jim's guys left plumbing debris (not just the stuff our homeowner's insurance requested, but just straight-up trash), food trash, and drywall dust in our basement and living areas. This means that the first thing we had to do after driving 3,200 miles to move in was clean up after them. Drywall was removed roughly in several locations, and although patching was not included in the estimate, the cuts themselves appeared unnecessarily sloppy (and our new plumber neatly cuts and replaces drywall as a matter of course, leaving the mudding to us, which is fine). Plumbums did work well with our insurance company to get our claim handled, and ultimately we have working plumbing. But our experience wasn't great.

We called Mr. Rooter upon discovering a water line to our bathroom had frozen in recent subzero…read moretemps, hoping to avoid a burst pipe and damage. They took our call right away and quickly connected us to Augie, who was busy assisting others in a similar situation but nevertheless took time to talk to us on the phone and walk us through how we could address our situation immediately. We were so impressed with his communication, follow up, and genuine desire to help. With his help we were thawed and no damage done. Thank you, Augie and Mr. Rooter!

I had an awful experience. I made an appointment to have my bathroom sink unclogged. I told the…read moreperson on the phone I had a coupon for $99. I scheduled an appointment for Friday. They were unable to come on Friday. Re-scheduled for today. The service technician came and told me he would not honor the coupon as it was only for kitchen sinks. He was going to charge $300+ for a clogged sink.

The best service my family and I have had. Fast paced great prices. Have used the on many occasions…read moreand we are very satisfied with their work. Mike and Angel are excellent plumbers will recommend to friends...

From the owner: Priority Plumbing & Heating is ready to service you for all of your plumbing, heating, and AC…read moreneeds. We service all of Connecticut with excellent service, fair prices, and looking to add new lifelong customers to our Priority Plumbing & Heating Family! Free Estimates Licensed and Insured

Carl is great! He did the first half of our master bathroom just before the Coronavirus hit hard,…read moreslowly finishing the rest so he can come back and do the rest of the plumbing for us in the master bath...we're almost done! Already thinking of other projects I need done. Anyone in Orange and the surrounding areas reach out and you won't be disappointed.

Carl has serviced my boiler and tankless hot water heater for years. He is reliable, responsible,…read moreand accommodating whenever possible. He also is quick to respond to service calls and has helped make my plumbing systems more efficient and easier to manage. Connection Plumbing and Heating is a good partner to have for your home.

DO NOT EVER USE THIS COMPANY!!! Our heat and hot water…read morestopped working and I booked an appointment with Aire Serv through Handy via an alert from our Google Nest thermostats. The first Aire Serv HVAC tech that came said that the water pressure sensor in our water heater was broken and needed to be replaced. He gave us a rough VERBAL ONLY estimate of $2500 to have it replaced and gave us no guarantee about when they would be able to do it. Just said that it was based on the manufacturer. However, the HVAC tech recommended a water heater tech from Aire Serv to come take a look as well, as he would have a clearer assessment & estimate. The water heater tech looked at the water heater and said that our unit was from 2011 and over 10 years old (it's not, it was built in 2017 which can easily be seen on the inside of the unit). He came to the conclusion that the entire unit needed to be replaced, along with some other pipes that needed replacing. He went on to tell us a few estimate options that ranged from $11,000-$13,000. Yes that's THOUSANDS. When we asked to see a quote with full itemization, including the cost to us of every part needed and cost of labor, they refused to provide us with it claiming that if they give the cost of each item, it gets too messy. He also claimed that we had to decide and book on the spot, not giving us any time to think or talk about it. We made the smart decision to forego making an appointment to instead find other opinions, realizing that this estimate was an astronomical price. When the tech left, he said he would email the estimates shortly. Several hours later, we still had not received the estimates. I called the office to get an update on when we would receive the estimates and I was told the tech was still on jobs and wouldn't get it out until tonight or tomorrow. When I said that I wanted the estimates so that we could seek second opinions, all of a sudden the company apparently is able to price match lower prices. We finally received an email with the estimates at 8 pm and once again, all three estimates (based on different priced water heaters) only had a total cost. There was no cost of labor, no cost of parts, no tax, nothing. Simply one total number which gives zero information to the customer about what you are actually paying THIRTEEN THOUSAND DOLLARS for. The next day, we got a different company to come look at our water heater. Their tech said our unit was DEFINITELY less than 10 years old, it DID NOT need to be replaced, and he was able to get the new water pressure sensor within 5 minutes. He did all of this for $300. JUST THREE HUNDED DOLLARS. He said besides the water pressure sensor, there was nothing wrong with the unit itself. This tech was also appalled at the way these bigger companies try to take advantage of people. I would never ever recommend using Aire Serv to anyone. They only care about their bottom line and do not care at all about their customers as human beings. It's absolutely appalling and disgusting the way that this company misrepresents their costs by refusing to be transparent and itemize their estimates. Please do not ever use this company. They all should be ashamed of themselves for treating fellow humans this way. (The photo shows the estimates we were sent. I have only cropped out my own personal information. There is no itemization or list of costs, just one astronomical total cost.)

Great Experience. I called on Monday to get a quote for HVAC replacement and two hours later Jon…read moreAndrews was providing me with a set of quotes explaining my options. We spoke again two days later and on Thursday Ryan, Cheyne and Dany were at the house replacing the heating and cooling units. Friendly, professional, knowledgeable .... I have not had a contractor experience like this ever. Thank you.