Ernesto responded quickly with cost and availability. He arrived on time and diagnosed the problem…read moreimmediately (bad cartridges). He proceeded to procure the necessary parts and then installed them without any problems. Total time spent was 1 hour and 45 minutes (including time spent looking for the parts). He fixed the problem efficiently in a professional manner. The cost was not cheap but considering a job well done on the same day it was worth it.

he charges 450 to send a camera down weather it works or not and I said No he said "Sounds good to…read moreme" he cant even spell "Whether" . I could understand if a customer was screaming, which I wasnt, (You should still remain professional and take the high road) the way he spoke to me was very unfriendly like he didn't care and because I gave him a bad review my phone blew up.. seems like a narc excuse to rage on someone.. Check the pics.. do you want to be spoken to like this? I love how in his response he makes assumptions that I cant afford anything.. that should tell you what a jerk he is and NO I don't give All bad reviews. I am not going to allow disrespect either. Go look at the reviews that are not currently rec. There, you'll find the truth. The bottom line is.. if you havent done anything wrong you don't have a reason to defend yourself. BTW I wasn't having a bad day.. your assuming childish crap about that too. Call me some more names... go ahead.. no one will hire your sorry butt now. Stupid lol God forbid you hire this guy and he makes a mistake.. don't count on an apology if he is this defensive! I had a couple other guys come they were very sweet and helpful.

I reached out to Mr Water Heater for a water heater replacement and Sam got back to me same day…read morewith a quote and quickly worked me into his schedule. He didn't try to sell me on more than I needed. They were competitively priced without sacrificing on quality. Sam's work was top notch and efficient. I would highly recommend Mr Water Heater!

Thank goodness for Jason! He repaired my hot water heater when it quit working. I was only getting…read morefreezing cold water and one cold shower was miserable enough. Jason did the work like a champ. He was in and out in 30 minutes or so. It was awesome! He has competitive prices too! I'm really content with the work and how great everything turned out :) thank you!

Matthew was prompt, personable and extremely knowledgeable on products and services. I purchased…read morenew ducting and a heat pump. His tablet has a new technology that measured the room, calculated how much energy is lost through the windows, and accounted for my vaulted ceilings. With this information he then was able to recommend two different models of heat pump that would work well with my solar panels. He expedited paperwork and offered financing at an affordable rate. In addition I was given a veteran discount!

I contacted this company to inspect a persistent musty odor coming through my HVAC system when it…read morerains. The salesperson who came out told me my ducts were "ripped" and needed full replacement, quoting nearly $6,000. He stated this was the only solution to resolve the smell. After I explained that I could not afford that, he then strongly pushed a $1,300 air purifier as something I "really should" purchase. Feeling uneasy, I sought a second opinion from an independent duct specialist and shared the same photos. I was told the ducts are intact and that the outer layer condition does not impact airflow or cause odor. I was also advised that a rain-related musty smell is more consistent with a moisture issue, such as a roof or pipe leak -- not duct failure. This experience was extremely stressful. Being presented with a costly, urgent repair and then upsold an air purifier -- only to later learn the ducts may not be the issue at all -- left me feeling misled. I would strongly encourage others to seek a second opinion before agreeing to major HVAC duct replacements.

Excellent service. I had 3 toilets removed and new ones installed. Trenton show up as scheduled and…read moredid an excellent job. The job ran as smoothly as anyone could hope for. Will definitely be contacting them for any future plumbing jobs. BTW, Home Depot's delivery service (who I purchased the toilets from) was also excellent.

They came out did a job on a water pipe break. Was very professional and on time…read more Thank you! Ken

Found Water Heater SOS on Yelp when our tankless water heater stopped working, and I'm glad we did…read more They responded to our inquiry right away and had Andrew out to our house that same morning. Andrew was incredibly professional and thorough in diagnosing the problem. What really impressed us was how he took the time to explain exactly what had gone wrong and walked us through preventative maintenance tips to avoid future issues. It's rare to find a technician who genuinely wants to educate his customers rather than just fix and leave. My wife isn't easily impressed, but she made sure to tell me that if we need a plumber again, she hopes it's Andrew. We'll absolutely be using Water Heater SOS again if needed.

Called them and they came out same day. Fixed within the hour !…read moreGarbage disposal changed , working Cesar was absolutely amazing and thorough-explaining the entire process Would highly recommend!

Miguel is honest and very knowledgeable, when it comes to plumbing…read more I would hire AID Plumbing again

This is my second time calling for the service of AID PLUMBING, and both times I was highly…read moresatisfied. If you find yourself a great plumber, hold on to them, they're a rare breed. Thanks Miguel for your prompt response and fantastic work.

Called and within the hour he showed up and was friendly and professional. Figured out problem and…read moreresolved issue in 10 mins. 10/10 would recommend to anyone.

Joe replaced my old kitchen faucet. I waited too long to call Joe, he fixed it next day. He was…read morenice enough to buy the faucet for me since I could not do it sooner. I just repayed him. He showed me the receipt . Now I am happy washing my dishes...what a BIG RELIEF.

Gustavo was amazing! Quick response time, fair pricing and very personable as well! I have dogs…read morethat are very curious and he was not bothered by them at all while performing his service and was very friendly with them. Highly recommend! You will not be disappointed!

This is very disappointing. I contacted Apex Plumbing for a water heater replacement. When I asked…read morequestions about pricing, the contractor became frustrated and seemed to take my questions personally. The main issue was a lack of upfront clarity: the initial quote of $2,100 didn't specify it was a cash price. When I asked if paying cash would change the price, he then said $2,100 is the cash price, and paying by credit card adds 4%. This was not mentioned initially, which felt misleading. When I questioned this, he said: "I'm not rejecting you. Anyone who insults me with dishonesty doesn't deserve my services. I pride myself on honesty and transparency. I treat all my customers with respect and kindness. I am one of the kindest contractors you will come across. But for you to question my honesty is an insult." Transparency and clear communication are essential in good business practice. Any professional contractor should state upfront: "$2,100 cash, +4% if paying by card." Because the full picture wasn't communicated when it mattered, it's understandable that I felt the situation was not handled honestly.

Alexis Garcia did an amazing job replacing my water heater. I am a single mom who just inherited my…read moremom home and we needed a new water heater asap. I called on a Friday and they had a new one for me Saturday. They even offered to come out same day to replace mine but I wasn't home in the evening. He informed me on everything new he installed to make sure everything is up to code! My mom did not have everything up to code before. Such a relief! Also my dad is across the country and we had an issue transferring money to my account to pay and Alexis was patient with me and waited and we ended up doing a payment over the phone. I couldn't be more happier with the over all service.

From the owner: Water Heaters Only, Inc is a full service water heater repair, replacement & installation company…read moreoffering residential, commercial and tankless water heater service. Founded in 1968, Water Heaters Only, Inc has specialized in water heaters for over half a century. Commitment to customer satisfaction, caring for our customers and keeping prices as low as possible has kept our valued customers returning, decade after decade. All our work is guaranteed & we back the warranty for the products we install including; residential gas & electric water heaters, tankless water heaters, commercial & hybrid water heaters. We are proud to have over 500,000 satisfied customers & will beat any competitors onsite written bid. Call 24 hours a day for same day service, lowest prices and quality customer service. We have specialists available nights, weekends & holidays, with no extra charge! Lowest Prices, Quick Service, Licensed & Insured Since 1968! Specializing in: Murrieta Water Heater Replacement | Murrieta Water Heater Installation | Hot Water Heaters | Tankless Water Heaters | Commercial Water Heater Replacements | Apartment Water Heaters | Restaurant Water Heaters | Murrieta Gas Water Heater Repair

The plumber explained and showed me what was wrong and why it happened. Very polite and clean. I…read morewould definitely call them again if I needed a plumber. And I was even able to make a same day appointment.​

Victor was very professional, in spite of my griping, I was so upset with myself for doing…read moresuch a stupid thing, I dropped the toilet paper holder in the toilet, while flushing it, so please take it from me, make sure to put the lid down before you it a new roll on, it will save you a lot of money.. Thanks for having a listening ear Victor....