So glad I saw an Elite HVAC van driving out of my neighborhood. My Nest Thermostat hadn't been working. I tried to troubleshoot it myself and got nowhere. I called two HVAC companies before I saw the Elite van. Both told me I needed a new furnace and likely a new AC as well. Both assured me it was the most reasonable solution and Both offered financing to soften the blow of their "ballpark" and "unofficial" quote. I was discussing the possibility of going without heat this winter when I noticed I was following Elite. I called the number on the van. It's a family owned company and that is important to me. I tend to want to support the owner/contractor model of business. Jacob and Raven from Elite showed up on time after having confirmed the appointment. They performed some tests and Jacob told me that the issue was my thermostat. Not my furnace. Not my A/C. I needed a new thermostat. Elite solved my problem but more importantly, they were honest. They are a family run business with integrity. Now, I *will* need a new A/C unit not too far down the road. I will need a new furnace sooner, rather than later. And my first and only call will be to Elite. (They do plumbing, too!) A popular property management company uses Elite and now I do too. And if you need any HVAC work done, these are the people you should call. ​​ read more

These people are deceitful scammers. If you recently received one of their flyers in the mail, throw it away immediately. In my personal experience, their plumber came to my mobile home to repair a drip leak in a sewer line. The plumber knows you can't see what he's doing beneath your trailer, so he dreampt up several imaginary problems and even intentionally caused a new leak in a pressure line. He resurfaced and pretended to show worthless photos on his phone that could have come from anyone's residence 6 months earlier. He saw that I was an easily misled senior and so he scammed me out of $1,600 cash for a $200 sewer line leak. If you want to see for yourself how successful this company is, just go to their place of business in San Jacinto. It is a veritable junkyard. They have converted an old scrapyard into their place of business. It is fenced in, walled in, and completely locked up so that no customers can visit them. It's total crap. These people are SCAMMERS! Don't give them a chance to cheat you out of your money. Stay away!!! You have been warned!!! read more

We used Elite to replace our very ancient air conditioning unit. They were great to work with! They stayed until the job was done, was very friendly and kind to my son, and loved in our dogs! We highly recommend. The work was well done also. read more

I called to schedule a service for a few things that weren't working properly. John showed up within the hour. He not only fixed everything he also educated me. Extremely satisfied and would highly recommend. read more

Called this company and scheduled a appointment! They were prompt and quick to diagnose the problem with my ac unit ! Had it fixed and gone in a hour ! Highly recommend! Won't use any other company in the future!I would give 10 stars if possible ! Thank you elite heating and air! read more

Highly recommend! Had my unit go out on me on a hot Sunday afternoon. I called around everywhere trying to get someone to at least answer me back. Elite Heating and Air Conditioning were the only ones that responded (Even though they were closed) to let me know they would have someone to my house the next day. They checked in with me the morning after and explained everything to me prior to their technician showing up Their technician came to the house was able to find the problem quickly and get it fixed and have my AC working before the heat of the day started warming the house back up. He also fixed a couple other issues and made sure everything was good to go. He was super friendly and pleasant to talk too. I would use them anytime and highly recommend them to anyone. read more

Once again Elite came through and saved the day!!!! I've called Elite many times over the years for help and every time they come through. As a lawyer in Hemet I usually hear all of the bad things about different companies. It's no wonder that in 25 + years in Hemet I have NEVER I have never heard anything but Excellent comments about the crew at Elite. If you have HVAC troubled I would definitely recommend Elite...... read more

Great service. Got my AC repaired and working great in no time. They were great about keeping me updated when they would arrive. I would highly recommend them . read more

I have been using this company for my air-conditioning and evaporative ("swamp") cooler for years. I am more than pleased with their performance, promptness and prices. Especially impressive is the work of Jacob, one of their service/repair technicians; he is the epitomy of expertise and courtesy. Will always call them when I have a problem. read more

This company is lightning quick in their response time! My air conditioning was only blowing hot air when I turned it on today. It took less than 45 minutes from the time I called my apartment manager to the time they showed up and had it fixed! Thank you Elite! read more

Jacob has a great sense of what customer service is all about. He worked quickly & efficiently, was friendly and very knowledgeable. He took the time to walk me through everything he did with my unit. Definitely recommend! read more

I had a great experience with Elite. My A/C stopped working on Saturday night during the horrible Labor Day weekend heatwave. First thing Sunday morning I started contacting every HVAC company in town to get it repaired. I left a lot of messages and the soonest I could get someone to come out was Tuesday afternoon. Imagine my surprise when Veronica answered my call right away and got me scheduled for same day service...on a holiday weekend! She was very friendly and called about 30 minutes before arrival. Habib arrived on time and was also very nice. He got the job done quickly and for a fair price. He also offered some good advice on how to keep our A/C running better (without trying to sell services or parts I didn't need) and by noon, my A/C was back in business! I have added Elite to my list of "go to" business I can rely on for quality service. read more

Had them out in July 2020 whe we had 119 degree temperatures. They showed up within an hour to replace my capacitor. 2 months ago my condenser essentially blew up. They came out today and installed a brand new condenser. They are incredibly courteous, professional and respectful of the property. I highly recommend them for all of your hvac needs. read more

RUN FROM THIS COMPANY Veronica is very rude and very unprofessional she has yet to Purdue's invoice to Insurance Company choose another company save yourself to headaches read more

Great customer service! Veronica is so nice and polite on the phone. We called yesterday afternoon and they came out early today to service our a/c. The tech was really nice and even took his shoes off when he came inside after cleaning the unit outside. He was respectful and polite. Would definitely recommend this company! read more

Best experience again with Jacob and Austin . Punctual , knowledgeable and very professional and will be setting up for a new air conditioner next month .I always call Elite Heating and Air for any concerns or problems and know I'll get an honest quote with awesome customer service ! Thanks Habib, Jacob , Austin and Veronica for another great experience . read more

I had done business with Habib for long time but unfortunately his attitude changed. Very bad customer service blaming customer and refused sevice, totally unprofessional. It's unfortunate since use to be place to call but not anymore. read more

Our AC had stopped cooling. We have a two story house, so you can imagine how hot it can get upstairs. Can't even sleep. Elite heating and air was recommended by a friend, so we decided to give it a try. Jacob showed up and was very polite. He ran some test and let me know what the issue was. Of course now I have a lot questions, like a 4 year old wanting to know everything. He answered all my questions calmly. I apologized for so many questions and he stated that he did not mind me asking a lot of questions and would prefer for me to ask so that I can understand what he was doing. No fuss at all. He brought in his ladder to check the attic, and when he was done, he didn't set it on my wall. He folded the ladder and took it back to his work truck. Good mannerism. Thank you Jacob for being so patient with me and fixing my air. I would totally recommend Elite to anyone who needs their ac repaired. read more

Family run business from Hemet. Amazing service and friendly team. I have nothing but good things to say, but don't have the words for them. Jacob was great at doing the job and Veronica was super at seeing it up. I can't imagine anyone having negative thoughts to say. read more

We have used this company for 15+ years and have had nothing less than stellar service! Same day service is never a problem and their prices are very fair. I highly recommend Elite HVAC! read more

I have nothing but good things to say about this company! I use them both at home and at our business. The owner of the company has always been honest and upfront about what services I need. They are always on time and answer my questions patiently. Their receptionist is extremely helpful and courteous. I find their pricing fair and the work is done thoroughly and in a timely manner. I have been using Elite for many years and will continue to do so in the future. read more

So I have wrote a review in the past, nine months ago to be exact and I just received a reply from Vanessa or Veronica O. saying the reason I wrote a negative review is apparently because the tech had to step over dog poop in my house and in my backyard. Ummm so I didn't even have a dog so that's a cop out. Plus the incident was a year ago and I'm pretty sure she wouldn't remember and like I said in my last review about how rude they are, this just goes to show that they are rude. read more