We rented a double dispensing slushie machine. Sue and her husband set up delivery from Highland…read moreto Belleville on Friday afternoon. We started filling it up later that evening and realized we were missing a part to the one dispensing side. I texted Sue and she and her husband drove 40 minutes late on Friday night to bring it to us. That is what I call making it right for the customer. Thank you. we would definitely use your service again if we ever need to rent anything.

I am updating this location to five stars because of continued customer service. Sue saw my review,…read moreand was very concerned that I felt any dissatisfaction with my experience. She is doing all she can to make sure I feel I was taken care of, and that means the world to my husband and I.

For a retirement party with 65 guests, we used Gateway Rental and were very pleased! Worked with…read moreBrian who insured we had on time delivery of tables, chairs, chafing dishes, beer key, trash cans and 10 ft tent. He insured we had everything we needed (even threw in some extra chairs!) and picked up promptly after the weekend use. All the items were in very good condition and of course needed some pre-cleaning/wiped down, but that is normal when using rental material. For the price, realiability and punctuality of delivery/pickup, I would highly recommend using Gateway Rental. We were very pleased!!

If I could give more than 5 stars I would. We used Gateway Rental for tables and chairs and they…read morewere very accommodating and helpful. They were quick to drop off exactly where we asked and picked up promptly after our event! I have been nothing but pleased with their customer service and overall service from their team. We are using them again this week for tables and chairs for another event and I will not hesitate to use them again in the future for more services and events.

Rented 29 white linen table cloth. Picked up on thursday and 17 were not matching colors for my…read moredaughter's wedding on that Saturday. Advised to come back the next day, and they would make it right. Had to have someone else pick up and deliver to the wedding venue over an hour away. Once again, we had miss matched colors. As seen in the picture attached, one of the four head tables did not match. Seriously, the main focal point of the room for the first two hours looked like crap! Luckily, we could hide the other 5 tables that didn't match in the summer lighted areas. Returned all today, and Jim wasn't around. Person who i spoke with didn't seem like it was a concern. PAY A LITTLE EXTRA AND GO WITH THE PROFESIONALS.

Started the process of choosing a party rental company for our daughter's October outdoor wedding…read morereception back in July. It was uncharted territory for us, as we had never had to plan a wedding nor an outdoor reception (booooo to COVID-19).... We called multiple places. Grand Rental Station was super fast to respond, very flashy and showy....but very, very pricey. JCM was very detailed and thoughtful in their response, and, based on pricing, we chose JCM and it was the very best decision we made for planning the reception. They came to set up the 40 x 60 tent a few days before the party and, wow, do those guys work hard. They have it down to a very well organized system. And that tent was huge...and very, very clean, white. Pristine! And super-sturdy. The reception ended up being a very windy day and those poles did not budge. In fact, our Caterer (who I assume has seen many parties in many tents) commented, "This tent is amazing. What company was this? These poles---I've never seen poles this strong and sturdy at any of the parties we've catered!" The chairs were white and clean. The tables were fine. The bistro lights looked fabulous. Everyone in the neighborhood walking by commented on how nice and sturdy and clean and well built it was. All the superlatives to this company. Well done, JCM! Highly recommend!

I rented some table stands for an event in June 2023. The associate (Carrie?) was friendly and…read morethorough. I appreciate how she saved me a little bit of money. I could've come in a day or two earlier to pick up the stands, but she educated me on the pricing structure. Instead of picking the stands up on Thursday, I rented them on Friday and returned them on Monday. There was no charge for keeping them over the weekend.

Was throwing my hubby a birthday celebration at home and needed a few tables and chairs. This was…read moremy first time visiting although I've passed the establishment millions of times, I placed a quote online and never got a return call or acknowledgement. When I called the store, the woman answering was very nice, pulled up my quote and educated me on the process. My hubby and I visited the week of. Unfortunately his SUV wasn't large enough to transport the tables and they didn't have delivery available. We borrowed a friend's truck to pick up the items. A mishap occurred when they gave us the wrong chairs which we were able to quickly exchange. The employees were very apologetic and recognized their mistake. My deposit was returned within a week. BTW, Their wedding decor for rent is really unique. Not that I will need that but fellow Yelpers, keep them in mind for your upcoming nuptials!

Ive used JamminJumpers for all of my kids birthday parties and each bounce house Ive had is top…read morequality. Mike and his son have always been great to work with and have an amazing staff. I once called last minute because we had accouple birthday plans fall through and they were quick to bring one out to us. Highly recommend this company

I have used Jammin' Jumpers two times now: One was for a work-related Grand Opening Event and the…read moreother was for my step-daughters birthday party. I CANNOT stress the level of professionalism and customer service that I received both times, which seems hard to come by these days. I dealt with Mike both times to coordinate and is he is beyond great and a true man of his word. He even delivered and set-up for me at one of the events, personally! When the need arises for a bounce house or any of the other "FUN" that Jammin' Jumpers offers, I will NEVER pick up the phone and call anyone other than them. Not that their services are even expensive but the priceless look on the kids' faces makes every penny (plus some) worth it! I will recommend them to everyone I know. Thanks again, Jammin Jumpers!

Had a great experience with Phoenix Structures. Professional, friendly, reliable, and cost…read moreefficient.

From the owner: Phoenix Structures LLC is St. Louis’s trusted provider of high quality tent and engineered…read morestructure rentals for weddings, private events, corporate functions, construction sites, and emergency response projects. Whether you need a stunning clearspan tent for your big day or a rugged, weather resistant structure for a job site, Phoenix delivers with precision, professionalism, and a personal touch. What sets Phoenix apart? It’s not just the gear, it’s the people. With decades of industry experience, a sharp eye for detail, and an old-school work ethic, their team takes pride in getting every job done right the first time. From initial consultation to teardown, they’re on time, on point, and easy to work with. Serving the greater St. Louis area and beyond, Phoenix Structures is fully equipped to handle everything from intimate backyard parties to large scale industrial setups. If you want reliability, quality, and a team that treats your event or project like their own, you’ve found your crew.

Do not use this company! I ordered and paid for chairs for my wedding last weekend and they did not…read moredeliver the chairs! We had no chairs for our guest to sit on during our ceremony! We tried to call them multiple time and from different phone numbers no answer. We left voicemails and emails no answer. So I tried to call again on Monday and still no answer. This is a scam company!

If I could give zero stars I would. I officiated my best friend's wedding this past Friday. 150…read moreguests were to come and the chairs never showed up. Several grandparents and others that needed a seat missed the ceremony. The chairs were to be delivered at 3 pm. We started to try and call around 3:10 all the way up until the ceremony at 5. The company answered no one. None of our voicemails were returned. Even Monday when the Bride attempted to call to find out what happened, no one would respond. They're now having to claim fraud with the credit card company to get their money back. Unbelievably unprofessional and I hope this review prevents another couple from going through this nightmare on their wedding day. It is ironic that the description of the company's owners below states they feel customer service is lacking in their competitors. These people did exactly what the claimed others do. Seth and Ivy took the money and then never showed up.