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Elite Endodontics

3.2 (29 reviews)
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Updated 2 weeks ago

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Nothing to say we won't be back. Front desk clerk rude and impatient over the phone .

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Ask the Community - Elite Endodontics

Review Highlights - Elite Endodontics

Dr Thurman explained everything I needed done to my teeth thoroughly, answered all my questions, and never made me feel rushed.

Mentioned in 13 reviews

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Kitty Hawk Smiles Dentistry and Orthodontics - Kitty Hawk Smiles Dentistry Office Exterior

Kitty Hawk Smiles Dentistry and Orthodontics

3.1(37 reviews)
0.4 mi

Let's be real. Whose favorite place to visit is the dentist? Not mine for sure! With that being…read moresaid, I like this one! The staff makes you feel welcomed. My dental care has been addressed and treated professionally. I am happy with my care here.

We had a mixed experience at Kitty Hawk Smiles Dentistry…read more Unfortunately, my visit started off poorly due to the front office manager, Nikki. She came across as very rude and unwelcoming. She frequently talked over me and cut me off before I could finish my questions or receive clear answers. That kind of interaction is frustrating and not what you expect from someone running the front office of a dental practice. There was also a communication issue during the appointment. The hygienist was not informed that I was receiving orthodontic treatment, so the cleaning was started without removing the braces first, which should have been addressed beforehand. That said, the back office staff was great. The hygienist was very informative and took time to educate me on proper care and how often certain treatments should be done. The doctor and orthodontic staff were also excellent--professional, knowledgeable, and pleasant. Overall, the clinical care itself was solid, but the front office experience and communication need improvement, as they set the tone for the entire visit.

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Kitty Hawk Smiles Dentistry and Orthodontics
Kitty Hawk Smiles Dentistry and Orthodontics
Kitty Hawk Smiles Dentistry and Orthodontics - Kitty Hawk Smiles Dentistry and Orthodonticsopened its doors to the Universal City community in August 2012!

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Kitty Hawk Smiles Dentistry and Orthodonticsopened its doors to the Universal City community in August 2012!

Oasis Family Dental - Very nice office.

Oasis Family Dental

4.3(11 reviews)
3.6 mi

I have been going to Dr Galles at Oasis for 13 years and despite what other posts I am seeing, it…read morehas been the best dental office I have been to. Everyone is kind and helpful and absolutely look forward to my visits! From the front office greeting me with a smile and welcoming, to the dental assistants like Christine always cheerful, to the Doc coming in each visit to check up on me and joke about how long I have been coming there. Always been great.

I stopped making appointments for routine cleanings at Oasis Dental in 2022 because they kept…read moretrying to guilt me into getting an implant. I keep my mouth fairly clean and haven't had mouth pain for 4 years. 2 weeks ago one of my fillings fell out. It's not painful, but the edges are sharp against my tongue. I called Oasis up and made an appointment to fix my filling. They already have my records, and maybe I'd get back into the habit of regular cleanings. They saw me 2 days after my filling fell out. Awesome. I go to my appointment. They take xrays and ask me questions about the severity of my missing filling. I've got no pain, it just needs to be replaced. They say they don't have time to fix it today and that I need another appointment. Apparently it'll take an hour. I was hoping to get it done, but no biggie. They can see me in a week. I take time off work to get my filling replaced. On my way out of my neighborhood they call and tell me they're pushing me back. Ok. Things happen. I get seated in a room 15 minutes after my appointment. Now my blood pressure is 2 points too high. They use one of those cheap electronic BP cuffs. I'm sitting in this dentist chair hoping my BP drops so I can get this work done that I tried to schedule a week and a half ago. They take my blood pressure 2 more times with the cheap cuff, tell me a few things about ADA regulations, and boot me out the door. I worked in healthcare. When a cheap BP cuff reads high, usually someone takes a manual pressure which is more accurate. I was 2 points high, probably at least partly caused by them delaying my appointment and now they won't treat me. If you didn't want me as a patient because I stopped routine cleanings 4 years ago, have the decency to tell me and not waste my time at 2 appointments. You could have told me last week that I should find a new dentist and I would have understood. Dr Galles may be an ok dentist but he is not an ok person.

Schertz Family Dental

Schertz Family Dental

3.1(28 reviews)
3.5 mi

The care quality and office experience is horrible. They brought on a dentist and I went to go see…read morethem. I had them do the Invisalign and fill a cavity and about halfway through the Doctor up and left, and when they filled the cavity, they did not take out the cavity and left the cavity underneath the filling and it ended up breaking my tooth and now I need a crown don't trust this dentistry. They hire dentist that are unreliable and they don't take care of their patients. if the dentist up and leaves they try and find every excuse why it's not their fault.

Had a recent pang of tooth pain and had to get over my fear of the dentist, called the office and…read morethey were super quick to get me scheduled and very sympathetic on my arrival when dealing with my white coat syndrome. Dr. Yo was great to work with, checked in frequently with 'how are you doing,' and 'do you want me to explain the procedure as it goes on or just knock it out? Which will help your mind be at ease.' She was very easy to talk to, able to help find and take care of the issue quickly and I genuinely left like 'Why did I have that fear,' I'll be scheduling any exams there going forward. Location is easy to find, office is pretty bustling and busy but all the staff was friendly and mindful of patients being seen. The team who helps you figure out the financial end as far as your insurance breakdown and out of pocket expenses were helpful in making decisions as well.

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Schertz Family Dental - Business card

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Schertz Family Dental - Brand new building

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Brand new building

Advanced Dental Associates

Advanced Dental Associates

3.3(22 reviews)
3.7 mi

I had Dental care, everyone there is really nice and caring which makes your experience even…read morebetter. From the time you walk in to the time you walk out.

This review is not directed to the dentists at Advanced Dental Associates. I have been seeing Dr…read more Edwards for over 20 years. I started seeing him when he was located in that strip mall off O'Connor and Nacogdoches. He is probably the best dentist in San Antonio bar none. And I have been seeing Dr. Long since he started working there. This review is directed at (you guessed it) the office staff that handles the dental claims and communicates with it's patients...the ones responsible filing claims in a timely manner and communicating this process clearly to the patient. Definitely was not done in this case. In December of 2025 I had 2 tori removed. I was pretty sure insurance was not going to cover this. They (Riley) gave me a treatment plan that reflected my cost was around $1400 dollars. After the procedure when I went to pay I was told I owe $1701. I thought well they have overcharged me in the past but I always got a refund in a timely manner (after the insurance claim was filed). Also in all the many years i have been using them they have always filed to my dental insurance in a timely manner. And insurance immediately sends me a statement saying yes it's covered or no it's not and this is what you owe. Well that never happened in this case. The only thing that was filed initially was the sedation medication used. And it listed no surgical procedure. So insurance denied it saying basically what was the procedure? And I couldn't get an answer on why the office did that. They did file another procedure which was not the tori removal and my insurance paid it ($219) but it had nothing to do with the tori removal. And it was not performed on me. Confusing the matter was that I called in late January 2026 asking about the filing of the claim and was told that I might be due a refund. I'm thinking why would I be due a refund? Now I'm totally confused. So I finally decided to just talk to one person (Riley) so I dont get conflicting info. She said she is working (communicating with corporate office) on my claim. That totally confused me again. Told her I just want my claim to be filed to insurance. She gave me a cryptic answer that she either does not get involved or has no control over what i see on my dental insurance website. But after several phone calls she said she would call when she knows something. Nope. That didn't happen. A few days ago I got a text from the office saying I owed another $337. When I called Riley I said I thought you were going to call me when this was resolved. She answered something to the effect she had a lot of people to call. I am 75 years old. Most likely I am going to need a lot more dental care. But after this I can't take the chance of having a experience like this again. Told Riley to cancel my upcoming future appointment... that I just couldn't take a chance in dealing with another issue like this. To her credit she cheerfully and quickly did that.

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Advanced Dental Associates
Advanced Dental Associates
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Elite Endodontics - endodontists - Updated May 2026

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