Dr. Chandi has been my physician for 20 years now! She is amazing, thorough, and really listens to…read moreher patients. She is diligent and genuinely cares and takes the time to evaluate any health issues I've had and works to find answers and solutions. I'm proud to say she now takes care of my adult children as well! That's how much I trust her! Highly recommend her!

Heartfelt and Professional I have been blessed to have Dr…read more Chandi as my physician for over 10 years. After more than 35 years of living with anxiety and ADHD--and previously relying on high doses of stimulant medications that affected my mood and overall balance--I made the choice to step away from those treatments. Dr. Chandi supported me wholeheartedly. She never judged, never rushed, and never gave up. Instead, she helped me find healthier, more thoughtful ways to manage my disorder, and her guidance has changed my life. She has also been extraordinary in helping me navigate an early diagnosis of osteoporosis. Her knowledge, her kindness, and her genuine desire to help her patients shine through in every interaction. Because of her dedication and her compassionate spirit, I finally feel like I am on a path that honors both my health and my humanity.

I had a recent hospitalization at Texas Presby in Flower Mound. I was told by the hospital to…read morefollow up with my PCP but he moved recently and is too far for me to continue seeing him so they recommended I try and follow up with any Texas Health provider since it was all the same system and they could easily access my files. I found Dr Olivier through my insurance. I went to her website and marked that I had not been seen in that practice in the past 3 years then I selected the option for a new patient hospitalization follow up and proceeded to make myself an appointment. I received a text confirming my appointment. On the day of my appointment, I found (and paid) a babysitter to watch my son to make the appointment smoother. When I showed up, the lady at the front told me I had no appointment. I kept insisting I did (she didn't even seem interested in trying to verify anything and I had to reiterate about 3 times that I had one), so she finally asked my phone number to look it up. After giving my phone number, she told me they cancelled my appointment because they are not accepting new patients. I told her I selected new patient hospitalization follow up and she told me it didn't matter because they were not accepting new patients. I then asked why they didn't bother to let me know they cancelled my appointment, and she told me they sent me a text message. I asked what day they text and she said July 18. I checked ALL my texts and the only one I got from them that day was the one CONFIRMING my appointment. I tried to show her the text and she wouldn't even look at my phone. I asked why they text instead of calling to let them know and in a very condescending and rude tone, she said "that's just how we do things". I understand if you're not taking new patients. But if you're not, then why was I able to make a "new patient hospitalization follow up" appointment? And if it's a mistake, why are you just going to text someone saying an appointment was cancelled because they can't accept you? And then when they never got the text, why be condescending and rude instead of apologizing and trying to be helpful?! She was just so dismissive and made me feel like it was just my problem and I was the one who messed up. And for reference, I attached the text message I received. Dr Olivier might be a good doctor, I don't know. But her staff could definitely learn some kindness and etiquette. I walked a couple suites down to suite 125, which is another Texas Health PCP and the ladies there were so much more helpful and kind.

Dr. Olivier is an amazing physician. She spends a lot of time assessing every single visit. She…read morereally cares about her patients.

Quick - Courteous - Care!…read more Dr. Blankenau is very knowledgeable of the latest technologies and medical developments. More importantly he is extremely capable of communicating option to patients of varying backgrounds.

Excellent experience during the holidays. Spouse had a UTI, our Primary care office had no…read moreopenings for almost a week and wouldn't call in an antibiotic. MED was quick, professional, and had us in and out in about 30 minutes, and they took our insurance. We hope not to return, but if we need urgent care in the future, this is where we are coming.

The lovely Victoria Thomas is this group's Nurse Practitioner, and I choose to see her. For about a…read moreyear now I've made appointments with her for general health and cough-cold stuff. She is supportive, knowledgeable, thorough and personal. Always. Either she takes very very good notes and reads them before she comes in, or she's got an amazing memory. Truly engaged in making a difference in my health and life. Overall Pros - Clean, beautiful facility. Feels like they stay on the leading edge of current medicine and practice. Overall Cons - There have been a couple ladies who work at the business desk that are not enjoyable. Not awful! Just meh.

After my beloved PCP retired/moved out of state, I decided to try Bridlewood Family Healthcare due…read moreto proximity to home and because my prior PCP had stated that my medical records would be transferred there. The front desk staff was nice and the MAs friendly. They apologized and thanked me when I mentioned that I found a 6 day old urine sample in the restroom. Dr. Glaser was not friendly towards me. My visit was to be a new patient physical. He did not engage or try to get to know me at all. My face to face time with him was less than 10 minutes, and the only thing memorable that he said was that my insurance might not pay for my updated tetanus shot (they did). I went downstairs to do lab work and was there for about 30 minutes when they finally realized that Dr. Glaser did not order lab work because I had done lab work 7 months prior. Fairly certain that lab work is part of a physical...but whatever. I had already made up my mind that this man would not be my new PCP. A PCP should be warm and engaging, and someone who will listen to their patients when they are concerned about something - Dr. Glaser checked none of these boxes. Fast forward a few weeks later to the billing nightmare that followed, my insurance covers an annual physical (including the lab work he wouldn't order) 100%...but the first bill was coded as a new patient appointment, but they left the physical off. So I had to call the office about this...they made my patient responsibility $0 in their system, but then rebilled my insurance company with duplicate charges and overbilled by almost triple. I decided to call BCBS directly since I had yet to find a competent individual to help me at the practice. The insurance rep told me that one of the codes used on the new bill was for a psychiatric evaluation...OMG! I explained the whole situation again, and BCBS filed a grievance and the billing did eventually get situated. I have talked to others who have noticed similar billing issues on their statements from this practice...so definitely watch your EOBs here. Unreported overbilling is sadly something that happens too often in the medical world. I have given up on ever seeing my 7+ years of medical records from my prior PCP. I am fairly certain they went into an abyss of some sort in this Bridlewood office of confusion.

Extremely disappointing and disrespectful experience…read more I would strongly caution other parents about this clinic based on my experience. I want to make it clear that the two female nurses who cared for my child were wonderful. They were kind, respectful, compassionate, and professional, and I genuinely appreciate the way they treated both me and my child. Unfortunately, my experience with the gentleman nurse who took over the shift was completely different. Rogelio was extremely rude, dismissive, and disrespectful toward me as a parent. I made a decision regarding a specific procedure for my child and clearly communicated that I did not consent to it. Rather than respectfully listening to my concerns and having a professional conversation with me, he became visibly frustrated and belittling toward my choices. I felt as though my concerns about my own child's health were being dismissed simply because I did not agree with him. There is a huge difference between educating a parent about a medical recommendation and making that parent feel talked down to or disrespected for having questions and making a decision. What made the situation even more frustrating was that his attitude changed only after I contacted my mother-in-law, who is a PA, and asked her to speak with him. Once another medical professional was involved in the conversation, his demeanor suddenly became much more respectful and cooperative. That honestly made the entire situation even more disappointing. I should not have needed to call another healthcare professional for my concerns to be taken seriously. Parents should feel comfortable advocating for their children without being belittled, intimidated, or treated as though their opinions don't matter. I was advocating for my child, and I expected to be treated with basic respect. I am grateful for the two female nurses who were genuinely kind and professional, but unfortunately, the experience with Rogelio completely overshadowed the positive care we received from them. I will not be returning my family to this clinic. I sincerely hope management takes this complaint seriously and addresses how parents are spoken to and treated when they have questions or make decisions regarding their child's care. No parent should have to feel disrespected or intimidated for advocating for their own child.

Had a run in with some anaphylaxis. The staff here for me back super fast and are all knowledgeable…read moreand attentive. Michelle gives shots and IVs so painlessly and quickly I wouldn't have known I got them if she hadn't insured I knew all about my care. The doc is also awesome. Came in to see me in less than 5 minutes and obviously possessed a plethora of medical knowledge. This being a delayed reaction, it isn't an easy case to identify and treat. Very happy I came here.

I had such an amazing experience at Denton Be Well Primary Care! From the moment I walked in, I was…read moregreeted by a friendly and welcoming staff who made me feel comfortable and valued as a patient. The facilities were exceptionally nice and clean, creating a calm and professional environment that immediately put me at ease. Dr. Broadnax was absolutely wonderful -- attentive, knowledgeable, and truly took the time to listen and address all of my concerns with genuine care and compassion. It's rare to find a provider who makes you feel so heard and respected. Medical Assistant Janet was just as amazing! She was kind, patient, and very thorough, making sure I was comfortable throughout the entire visit. Her warm personality and professionalism really stood out. Overall, this office provides top-tier care with a personal touch. If you're looking for a primary care team that is caring, efficient, and committed to your well-being, I highly recommend Denton Be Well Primary Care

Don't Be Well Primary Care should be the name!!! If you have…read moreany kind of pain, or discomfort this is not the practice for you. You will leave in Pain, discomfort and aggravated. They will give you nothing to take care of pain. They will refer you to the Hospital. What a complete waste of healthcare. Why would you ever call this Doctors office. Then to top it all off the PA with a Horrible personality Andrea Cummings a PA, who can only tell you what she can't do. Then asks, "so you want to cancel the appointment then?". I am sure there is a $100 cancel fee bill coming to be. Rest assured; I got not $0.01 of service. DO NOT WASTE YOUR TIME!!!

I found her! Dr. Jelena Bucan-Kurepa now has her own practice under www.mdvip.com! She charges an…read moreannual fee & limits the number of patients in her practice so that she can take as much time as she wants with each one. She doesn't have corporate medicine trying to tell her what to do. The annual fee is a bit off-putting, but seeing her is well worth it. She is a fabulous doctor who truly cares about her patients. I hope she finds great success on her own.

She left the practice recently and I'm devastated. They won't tell us where she is and most of her…read morepatients are so sad. She's the best doctor ever!

The wait to see the nurse practitioner was very long. When I was finally seen, she did not seem…read morevery open to my suggestions, even though I've been dealing with this cold for over a month. I am immunocompromised and have lupus, asthma, heart issues, so respiratory illnesses are especially serious for me. I did receive some prescriptions, and I clearly told the nurse assistant to send them to CVS. However, they were sent to my local pharmacy instead. I had to call back multiple times to get this corrected. When I arrived at CVS, there were only two prescriptions available. I had to call back again to find out what happened to the cough syrup, and was told it had been sent at the same time. Ultimately, I was told to use over-the-counter cough syrup instead. I'm not a doctor, but I've been dealing with serious health problems since I was 23, and I know what has worked for me in the past. 875 mg Augmentin has consistently treated my sinus infections, and I usually receive cough syrup with codeine. During this visit, my biggest issue was severe rib pain from constant coughing, and I felt that concern was not taken seriously. Overall, I was not pleased with the care I received. Please listen more carefully to your patients, especially those with chronic and complex medical conditions.

Do not go here. I brought my 4 year old here with a medical emergency because I didn't think I…read morecould make it to Cook Children's. I thought I'd go here to get help versus calling an ambulance. Should have called an ambulance. They were so lackadaisical when my son has 105.5 fever and basically told me to calm down and that I was overreacting. They sent me home telling me to just medicate the fever no big deal acting like I'm hysterical for no reason. I took him to the ER and he has a blood infection and double pneumonia. Don't go here.