Dented my Ram Truck. I was in the auto industry so I know how even good repair jobs, still look…read morelike repair jobs. Miguel made the truck look as good as new, even detailing it so when I picked it up I felt like I had a new truck! They turned around the job fast, worked around my schedule and worked it all out with my insurance.

Car repaired meticulously. Earlier than expected. Great service and value. Highly recommended.read more

Be warned. My car was delayed multiple times, and even after pickup it still had several issues…read more Neither the service advisor nor the manager bothered to return my calls or emails. I ultimately had to bring my car to a different shop to get the job done right.

I am very impressed with Crash Champions. I had an unfortunate incident where my car was hit, and…read morethis was the place the insurance recommended. You can tell they are big on customer service, so everyone was attentive, knowledgeable, and personable, both over the phone and in person. It took me mere hours to get my estimate, and they were able to get me in immediately. Grant especially stood out to me because he was so empathetic and really showed care to my concerns. And Danny was very communicative and kept me in the loop the entire time. I wanted it to be done within the week, but they did have it ready in less than 2 weeks which was standard. My only issue is that the initial estimate was much lower than what the job cost. I would much rather have the total cost up front. Even still, they offered the best price and did an excellent job on the repair! It was sparkling and look brand new upon pickup. They even detailed my car- like what a beautiful touch! I hope I never have another accident, but if I do, I know where to go! Thank you all!

An Absolute Angel! The Most GENUINE HONEST person that is rare to find, I'm in an extremely…read morehardship time as a single mom with a little boy who's Autistic and my car stopped working so I am unable to take my baby to school or his therapy's and Mr Theodore was so compassionate and professional and even though he was unable to fix my car he STILL tried all he could to help me and my son, I know my car still doesn't work but I am still SO GRATEFUL for Mr Theodore having such a wonderful heart! Absolutely Trustworthy Definitely take your vehicle to him! God Bless your heart

I'm begging you to take your vehicle ANYWHERE else, there's plenty nearby. This place will charge…read moreyou for a random fix, lie in your face and tell you that they've resolved the issue knowing they didn't. They will LITERALLY clear the check engine light before parking your vehicle in their lot for pickup and act surprised when you tell them it turned right back on when you drove off the lot. Poor customer service. They do not care. Do NOT waste your time, energy or money here.

This review is solely based on Customer Service made with an initial contact. I did not have my…read moreservice done here. Unfortunately, some debris fell off of a dump truck and hit my SUV! I believe it went into the wheel well and bounced off and damaged, my bumper, my fender and my rims. Initially, the girl that answered the phone was very sweet and kind and said that I would get an estimate with it. 48 hours. It was more than a week without receiving an estimate and I contacted them a couple of times after. They did contact me twice afterwards, but I had already gotten it taken care of. It seems like a really nice place but the contact was not enough for me and the estimate was over $5000! Granted, it was just an estimate and they did not physically see the car this was based on photos, but nonetheless, it was way too long for me. My Lexus dealership recommended this place but if you have time to wait around, then maybe it's beneficial but for me with two small children, I need my car to be in safe working order.

Everything went as planned from start to finish, no surprises. Brought in our Audi SQ7 to get…read morefixed after getting hit causing damage to the rear back bumper (15k worth of damage). Communication was above and beyond. I received updates multiple times during the week from Ana. They use OEM parts and they worked it out with Geico so we only had to pay our deductible. Couldn't be happier with the results.

I purchased a used vehicle that I knew needed some work. Jimmy and his team promptly got me in for…read morean inspection. They explained and showed me everything that was wrong with the vehicle. Great service at a more than reasonable price.

Came in for a diagnostic thinking i would have lots of labor to put in charged me $189 but seem…read morelike it didnt needed much gave me a pass REALLY APPRECIATE YOU GUYS great buisness

I have been going to Wilcox & Son for years! Brandee is the most honest mechanic I have ever met…read more He cares more about you than just charging for a repair. He has actually told me things that I don't need to do when I was the one bringing it to him to repair. Fast service, quality work and a fair price. I recommend Wilcox & Son to everyone I know.

They are fast, responsive, honest and affordable. Properly diagnosed. One day turn around. Thank youread more

I went there a couple of months ago to change the adjustable upper control arms that I bought for…read moremy Ford F150. I spoke to a gentleman about whether they were able to carry out the necessary repairs. He confirmed that they were capable and allowed me to book an appointment for 8 am on the following day. I dropped my truck off, spoke to a different person, who indicated that he was the owner and once again I showed him the parts that I had and confirmed with them that they would carry out the necessary work and I left. The work was to install the new upper control arms, align the truck, perform a suspension check, and do an oil and filter change. I received a phone call around 11 am explaining that my front wheel bearing needed to be changed for the alignment to happen. I authorize the purchase of the part and the repair. I got another call at around 4 pm saying that the truck was ready for pickup. I paid and spoke to the owner briefly and he said that there was nothing else that needed attention. I collected my keys and pulled out. After making a right turn out of the car park onto the main road, I realized that the steering wheel was not set straight. I immediately turned around and went back. I explained what happened and one of the workers took the truck to the workspace to fix it. I chatted with the owner for 20 minutes and the truck was brought back out to me. I pulled out and left, and although the steering wheel was not 100% straight, I continued home because it was now past their closing time. There was still a suspension noise and I meant to take it back to them to check out what the noise was and attempt to fix the steering again. One week and three days later, I was driving home and was about 200 feet away from my house, thankfully not driving too fast, and BAM! There was a loud noise and the steering went haywire! I immediately stopped and jumped out of my truck to see what had happened. To my surprise, my front passenger wheel was tilted inward and not centered in the wheel well. The upper control arm was loose where it was supposed to be bolted onto the wheel hub. The nut was out and I found it on the lower control arm. I paid $1,600 to nearly lose my life, or get into an accident! Thank God it didn't happen when I was on the highway or something. I ended up getting a mechanic to put it back together just so that I could drive home and he said that it was clear that they had not tightened the nut. I did not go back to the shop because if they couldn't do it right the first time, then I'm sure they couldn't do it right the second. Plus I could never feel safe driving any vehicle that went there for repairs. If you cherish your life and passengers, you know what to do. I'm scarred by this event and feel insecure sometimes while driving, even though my mechanic has checked and rechecked every nut and bolt that they might have touched. By the way, the reason I didn't let my mechanic do it in the first place is that I would have had to take it for an alignment immediately after changing the parts and it made sense to change the parts and get it aligned at the same place to avoid driving out of alignment and having the tires cut on my way to an alignment shop.

I took my 1987 Jeep Wrangler to this shop because one of my neighbors who also owns an old jeep…read morerecommended it. They estimated the repairs to be about $400. When I went to pay the bill they said I owed $150......It turns out when they started working on it they realized the damage was less and were even able to rebuild a part instead of replacing it......I was very impressed and appreciative that they didn't take advantage of me....being a woman, some mechanics have the reputation of taking advantage of our lack of auto repairs. I said to Keith that he could've charged me the estimated amount and I may have never known the difference.....This is one shop I will take my 3 cars from now on and will recommend to others.

My porsche 993's alarm started going off inexplicably so took it to Eurotech - my 1st choice on all…read morethings porsche. Mike the mechanic did a super job as usual to fix the problem & fit in 2 past due maintenance items! Also appreciate Chris' status updates!

Actually, in no hurry to get the car finished- parts are not easy to get for this car since it is…read moreold.....I have no doubt that it will back on the road right after the parts arrive.