Yes, agreed, Dr. Hillman is very educated and knowledgeable in her field - and her office is welcoming and clean upon entering with nice decor.
However, I have spent almost a year trying to get her billing statement to me corrected on her part, to no avail - only to see on my last statement that past due bills will be turned over to collections!
I have had SEVERAL telephone conversations with her and then 2 or 3 months I get another bill. No one answers the phone when u call - only an answering machine, and no one will return the call.
I have health insurance with United Healthcare (UHC) thru my employer (I am 70 and still working). I also have Medicare, secondary to UHC. UHC processed my claim with Dr. Hillman, leaving a balance due of $50 as my co-pay for a specialist. Dr. Hillman's office submitted the balance of the claim to Medicare.
Medicare processed the claim and provided an EOB that denied any payment to Dr. Hillman, and reflecting that I could NOT be billed for the balance.
I provided that EOB to Dr. Hillman and talked to her - and she continued to bill me.
Next, I called Medicare and was told that I could not be billed for that amount, an if the doctor needed it explained to them, the doctor had the contact person to call with Medicare. "Balance Billing" was explained to me by Medicare,:
"Balance billing is a practice in which doctors or other health care providers bill you for charges that exceed the amount that will be reimbursed by Medicare for a particular service. ... If your doctor is a participating provider with Original Medicare, balance billing is forbidden."
I didn't hear anything from her for a couple months, and thought the matter was resolved. HOWEVER - I received another bill yesterday!!!
I intend to file a complaint against her with Medicare and, rest assured I will not be returning to her office for any reason! This is LUDICROUS! WHAT DOES SHE NOT UNDERSTAND??!! Her office hasn't been the same since Nicole left a couple years ago! read more