Silverlake Adult Daycare is an absolute blessing, and my family is forever grateful to them. My…read morefather spent some of his happiest days here, surrounded by wonderful peers and a staff that treated him with the utmost dignity. He loved the activities, the games, and the community. The director, in particular, treats everyone with an incredible level of respect and care. They truly treat your family like their own. Whenever my dad missed a day, they always reached out to check on him and let us know he was missed. When he recently passed away, the team even sent a gorgeous wreath for his funeral. They gave my dad immense joy until the very end, and I cannot recommend them highly enough. Thank you, Silverlake, for everything!

My Mom lives by herself for the most part. We felt like she needs to go to a place where she can…read morehave some social interactions and activities to do during the day. I went to check out this place and met with their director, Lester. He was very informative and and gave me a tour of the place. The vibe there was really good. The patients looks happy and every staff I saw/met seem very nice and caring to their patients. My Mom goes there everyday now and she is loving it. She said she felt safe and the staffs are amazing and so caring. One morning, my Mom's BP was high and she forgot to bring her meds with her. One of their nurse, Mark drove to my Mom's apartment and picked up her meds. I mean, that's above and beyond of what we expected how they take care of things for their patient. We are very lucky to have found this place.

On multiple occasions, I've asked simple questions regarding my family members well-being or care…read moreroutine and have been met with rudeness, dismissiveness, or even raised voices. Most recently, I was spoken to in a tone that felt condescending and unprofessional, which was upsetting and completely uncalled for. I fully understand that this is a high-stress environment, and I always try to be respectful in my interactions. However, I believe every family deserves to be treated with courtesy and dignity--especially when advocating for a loved one's care.

Four years ago, my mother passed away alone at Alcott Rehabilitation Hospital during the COVID-19…read morepandemic. On the morning she died, around seven a.m., I had a vivid dream where my mother warmly embraced me. Feeling something was wrong, I immediately called the hospital to ask about her condition. They told me only that she wasn't doing well, giving no details. It wasn't until around two-thirty that afternoon that the hospital called me back, saying she was close to death and urging me to come quickly. When I arrived, I was devastated to find my mother had already passed away hours earlier. Her body was cold and discolored -- she had clearly died that morning, the same time I had the dream -- but the hospital lied about the timing. The staff's cold and indifferent behavior added to my grief. I was forced to wear full protective gear just to see her, and a nurse coldly asked, "When will you remove the body? We can't keep it here long," showing a shocking lack of respect. Later, after I shared my experience publicly, the hospital director apologized, but then personally threatened me, saying that if I ever posted a similar review again, their Regal team would come after me. Alcott Rehabilitation Hospital failed in both care and compassion. Their negligence and callousness caused our family unnecessary pain. If you truly love your parents or loved ones, never entrust them to such a hospital -- a place that treats people like this is no place for a human being. I share this story to warn others and demand accountability. Families deserve honesty, empathy, and respect -- all of which were sadly missing here. ************************************ Update (in response to the facility's public reply): After I posted this review, the facility left the message asking me to contact them privately. Let me be clear -- I have no desire to speak with you privately. Everything I experienced is written right here. If you truly cared about accountability and compassion, you would've acted when it mattered -- when my mother was alive, when she was dying alone, and when I needed answers. And if your plan is to do what you did last time -- pretend to apologize just to lure me into the facility, sit me down alone in a quiet room, and then threaten me with "your legal team coming after me" if I ever speak up again -- don't bother. That experience was terrifying and deeply disturbing, and I haven't forgotten it. I will not have any private discussions with you now or in the future. I'm simply telling the truth about what happened, and I won't be silenced by fear or intimidation.

If you are looking for a home for a loved one, we have found Windsor Gardens to be that place. Our…read morefather suffered a massive stroke almost 2 years ago and has been a resident at Windsor since he left the hospital. The staff, especially his nurse Alex and the admissions director Tania have been extremely kind and patient with my siblings and I. They were also very communicative though the pandemic while we were unable to see him in person. Tania has been super helpful since the beginning, and we  have been grateful to her and the rest of the staff at Windsor Gardens for their care for our dad. His speech therapist Tatiana has been super accommodating and all of the staff has just been so nice and helpful throughout this process.

the nursing staff left me in my own waste for three hours every day i was there. except one day,…read morethey left me for five. avoid this place

I'm visiting my Godmother and she seems to be happy here. It's much better than the rehab facility…read morenext door where she was before!!

From the owner: short term rehabilitationread more

Grandview Retirement Center runs like a well oiled machine. The staff is top notch, giving…read moreexcellent care to all clients. Rooms are cleaned daily and free laundry service is included, along with three daily meals.

I had to have my sister move in for more care than I could give her. The home is clean, meals are…read morebrought to her room or she can join others in the dining room. I was pleasantly surprised at the friendliness, thoughtfulness as well as the care my sister has received. The manager Yeni calls me with any concerns and lets me call whenever I need to. My sister has given them some challenges but they work through them gently helping her. I deeply appreciate this home & recommend checking it out to see if it meets your needs.

2 weeks late, a footer on my Ralph's market receipts shows "At your request Ralphs is donating…read moreKorean Health Education Info..." Ralph's customer support for the community outreach program said that 1% is donated for on 3-month basis of your accumulated purchases: Up to $100, 2% up to $200, 3% up to$ 300 & max of 4% above $400

they take more than an hour to check a patient, even juss to fill out a form , unbelievableread more

BEWARE OF THE HIDDEN FEES!! They will not itemize the amounts and instead use it against you to…read moreevict. My uncle lived here for about a year and instead of letting him know he was behind in "fees" they evicted him and tried to collect. Turns out, the rent went up and my uncle was still "grandfathered" in per his agreement. So it was easier to evict him with "unpaid fees" and get a new tenant with a higher rent. They are a scam.

This is the third retirement home. We have placed my mother-in-law in and it's by far the best!read more

Sakura Gardens was for decades established, operated, & owned by a Japanese American organization…read morecalling itself Keiro- through donations given by the Japanese American community in Southern California dating to the early 1960's. Keiro- in Japanese means "respecting the elderly", and it bought the Jewish Home for the Aged in 1974 since more Jews were leaving Eastside Boyle Heights for the Fairfax district & parts of the San Fernando Valley. Keiro- wanted to use the facilities to create a culturally sensitive retirement home where the Issei/immigrant, Japanese speaking seniors would find a comfortable environment where they could use their primary language, eat familiar food, & be understood in a cultural environment sensitive to their needs. I feel Keiro- did a good job in meeting their stated goals. But in 2015 Keiro- did an about face in taking an active role in caring for Japanese speaking seniors by selling the Keiro- complex to Pacifica Company without any advance notice to the Japanese American community and without any input or opinion since after all, the donations by Japanese Americans in the past made it possible to purchase the site in the first place. The agreement to sell Keiro- to Pacifica was predicated on Pacifica's promise to keep the same culturally sensitive retirement system for 5 years, but there is no guarantee thereafter. It is rumoured that Pacifica would resell the Keiro- property for profit and that could mean the elderly would be forced to move and find another suitable retirement home which would be an extreme burden on the remaining elderly. What happened to Keiro's mission statement to respect the elderly? I suspect greed. Keiro- was sold for $41 million. Now the Keiro- board has way more wiggle room to manage the money as they see fit with minimal oversight. (wink, wink) The Keiro- board keeps repeating over & over about how they will use the money to improve the lives of the Issei, but so far it seems very superficial. Sakura Gardens still retains the same staff due to the provisions in its sale. However, costs are going up from what I heard from some residents. Care is still similar with Japanese food options, Japanese speakIng employees, but I notice that many volunteers have stopped coming to what is now Sakura Gardens either in protest to the sale of Keiro- or to the fact they are not as actively welcomed on site. Care at Sakura Gardens still seems to echo the previous care by the former Keiro management, but many of the present residents feel uneasy about what will happen at the end of the 5 year period. The present care at Sakura Gardens is about a 4, but the Keiro- Organization gets 0 stars for its traitorous selling out of a major Japanese American institution that is still critically needed today. Greed does strange things to people even to the detriment of their own kind. Looks like Nikkei Garden in Arleta is the only other option in terms of a wholely Japanese American owned senior care organization. PS Many of the staff are still trying to maintain good service & morale, Ryo-ko Teramoto being one of the stalwarts.

I had to suddenly move my mother out of her home she lived in for over 50 years. I had no idea what…read moreI was gonna do. After searching for homes that fit my mother's needs, I came across Sakura Gardens. Tomoko and Daniel were so helpful in the process of admitting my mother who was extremely reluctant as you can expect! My mother has been in Sakura for almost a year now and she has acclimated quite well and seems to have a nice group of people to socialize with. I am so appreciative we found her a place where she is safe and well taken care of. The key is communication and Sakura does a good job at maintaining that.