Great place for my mom. She is so so happy there and the service is awesome…read more Thanks Tammie!

Workers are extremely rude to the elderly that stay here. If your loved ones live here, please make…read moresure that you visit them frequently.

As a gerontologist with a Master's in Senior Living Hospitality from one of the most prestigious…read moreschools of gerontology in the country, I have had the privilege of visiting and working with many communities throughout my career. It takes a great deal for a community to truly stand out--and this one does so in every way. From the moment you walk in, there is an immediate sense of warmth, safety, and genuine hospitality. It feels like home. The Administrator Stephanie, is one of the most exceptional leaders I've encountered in this industry. Her integrity, steady leadership, and commitment to excellence are reflected in every aspect of the community. The associates here are well-trained, engaged, compassionate, and empowered to deliver truly exceptional care. Beyond serving their own residents, this community has become a trusted resource in the broader senior living field--offering support, training, and professional development for others. Their willingness to elevate standards across the industry is something I deeply respect. Every visit reaffirms the same impression: this is a community rooted in heart, purpose, and expertise. The residents are cared for with dignity, the families feel supported, and the entire team shows a level of pride in their work that is increasingly rare. I trust this community wholeheartedly and recommend it without hesitation.

Why do I recommend this facility is because the WHOLE STAFF IS AMAZING!!!! Every employee is…read moreoutstanding, and services their clients with the up most respect... And the main factor is that THEY ALL HAVE HEARTS OF PURE GOLD!! If you're looking for a memory care facility, I RECOMMEND Silverado! 100%... look NO FURTHER!!

I had been caring for my aged father for 6 years, which any of you who have done so know is not…read moreeasy. I did my best to give him a good quality of life, however his dementia eventually became substantial enough that I had to find a place that could provide better care for him. With the help of a wonderful senior placement specialist I saw quite a few places and eventually decided on Ivy Park. It is a very nice clean facility, and I was happy with how their memory care was designed and managed, and also importantly it was close to home so we could visit easily and often. I put a deposit down and patiently waited. My father was placed in just a few months. Any great facility is going to be busy and full, right? Well, my guardedly hopeful and optimistic initial feelings were very soon reassured by how fantastically caring and dedicated I found the entire staff to be. Each and every person who I came across was so warm and hard working. Occasionally some issues would arise from my father's dementia that were not easy, but they always managed with grace and kindness. They were clearly very experienced in this kind of care, but more importantly they truly were caring, not just doing a job. I am so happy to have found them and have no hesitation to recommend them to anyone looking to find a nice place for their aging parents to live.

Regarding: Ivy Park at Culver City I am submitting this…read morecomplaint regarding the care my father received during his five-month residency at Ivy Park at Culver City. During his stay, my father experienced prolonged and unresolved sleep deprivation that was not adequately assessed, monitored, or addressed by staff or facility leadership. As sleep disruption is a significant clinical issue for individuals with dementia, the apparent failure to implement timely interventions or modify his care plan raises serious concerns regarding the facility's level of supervision and competency in memory care. My father also experienced dehydration during his residency, further raising concerns regarding monitoring of basic health and wellness needs. In addition, I personally observed deficiencies in overnight supervision, including staff asleep during scheduled shifts. This created serious concerns regarding resident monitoring and safety during overnight hours. I further observed what appeared to be inadequate staffing and insufficient dementia-care training among certain staff members and administrators. Based on my observations, behavioral and cognitive symptoms associated with dementia were not consistently managed with appropriate knowledge, intervention, or clinical understanding. The facility also represented that residents would receive meaningful engagement and activities; however, I observed periods where residents appeared minimally engaged and were instead passively occupied with video programming rather than interactive care. Another concern was the inconsistency of documentation regarding my father's condition. Documentation appeared to become substantially more detailed only toward the end of his stay, when the facility began establishing grounds for his removal, despite earlier signs that warranted intervention and documentation. I was additionally charged for one-on-one care services while simultaneously observing staffing practices that raised questions regarding adequate supervision and allocation of care resources. Based on these experiences, I have serious concerns regarding the quality of care, adequacy of staffing, overnight supervision, documentation practices, and the facility's overall competency in dementia and memory care services. I respectfully request that these concerns be reviewed and investigated to help protect current and future residents.

My fiancé's father is 81 with lots of health complications - Parkinson's, diabetes, memory issues…read moreand a recent hip replacement. He needs alot of help and requires 24/7 care. When we decided it was time to find him a place where he could get the help he needed, we had no idea where to start or how to find a suitable facility. Thankfully we found Assisted Living Connections and Jennahway. Jennahway spent time hearing us out and helped us understand our options, and we loved that she clearly had an in depth knowledge of the areas we were looking in and what was available, pros and cons, etc. She even provided a document with advice and questions to ask when we went on tours. We ultimately found the perfect place for our needs and had no hesitation in knowing it was home. Going through this process is stressful, emotional, and time consuming. If I was to give one piece of advice, it would be to start by calling Assisted Living Connections to ease some of these pressures and facilitate the process. We never felt any pressure to move more quickly than our own pace and it was great to have Jennahway by our side. There are so many options out there in LA, let the experts help and support your family to find the perfect fit.

When you are dealing with an elderly parent, especially one with dementia, you quickly feel as if…read moreyou are drowning - Jennahway at Assisted Living Connections was captaining the lifeboat that found me. With her calmness and knowledge she guided me through a system that is designed for you to fail, and provided information to help it all make sense and get me to the other side. I know how difficult this journey is and I am sorry if you are on this path. Do yourself a favor and let Jennahway and Assisted Living Connections be your guiding light.

Sakura Gardens was for decades established, operated, & owned by a Japanese American organization…read morecalling itself Keiro- through donations given by the Japanese American community in Southern California dating to the early 1960's. Keiro- in Japanese means "respecting the elderly", and it bought the Jewish Home for the Aged in 1974 since more Jews were leaving Eastside Boyle Heights for the Fairfax district & parts of the San Fernando Valley. Keiro- wanted to use the facilities to create a culturally sensitive retirement home where the Issei/immigrant, Japanese speaking seniors would find a comfortable environment where they could use their primary language, eat familiar food, & be understood in a cultural environment sensitive to their needs. I feel Keiro- did a good job in meeting their stated goals. But in 2015 Keiro- did an about face in taking an active role in caring for Japanese speaking seniors by selling the Keiro- complex to Pacifica Company without any advance notice to the Japanese American community and without any input or opinion since after all, the donations by Japanese Americans in the past made it possible to purchase the site in the first place. The agreement to sell Keiro- to Pacifica was predicated on Pacifica's promise to keep the same culturally sensitive retirement system for 5 years, but there is no guarantee thereafter. It is rumoured that Pacifica would resell the Keiro- property for profit and that could mean the elderly would be forced to move and find another suitable retirement home which would be an extreme burden on the remaining elderly. What happened to Keiro's mission statement to respect the elderly? I suspect greed. Keiro- was sold for $41 million. Now the Keiro- board has way more wiggle room to manage the money as they see fit with minimal oversight. (wink, wink) The Keiro- board keeps repeating over & over about how they will use the money to improve the lives of the Issei, but so far it seems very superficial. Sakura Gardens still retains the same staff due to the provisions in its sale. However, costs are going up from what I heard from some residents. Care is still similar with Japanese food options, Japanese speakIng employees, but I notice that many volunteers have stopped coming to what is now Sakura Gardens either in protest to the sale of Keiro- or to the fact they are not as actively welcomed on site. Care at Sakura Gardens still seems to echo the previous care by the former Keiro management, but many of the present residents feel uneasy about what will happen at the end of the 5 year period. The present care at Sakura Gardens is about a 4, but the Keiro- Organization gets 0 stars for its traitorous selling out of a major Japanese American institution that is still critically needed today. Greed does strange things to people even to the detriment of their own kind. Looks like Nikkei Garden in Arleta is the only other option in terms of a wholely Japanese American owned senior care organization. PS Many of the staff are still trying to maintain good service & morale, Ryo-ko Teramoto being one of the stalwarts.

I had to suddenly move my mother out of her home she lived in for over 50 years. I had no idea what…read moreI was gonna do. After searching for homes that fit my mother's needs, I came across Sakura Gardens. Tomoko and Daniel were so helpful in the process of admitting my mother who was extremely reluctant as you can expect! My mother has been in Sakura for almost a year now and she has acclimated quite well and seems to have a nice group of people to socialize with. I am so appreciative we found her a place where she is safe and well taken care of. The key is communication and Sakura does a good job at maintaining that.

My family's experience with CityView has been wonderful from day one. Placing my father into memory…read morecare was one of the hardest decisions we've ever made, but the quality of care here has given us incredible peace of mind. From the moment we met Dawna B., we knew we were in good hands - she was compassionate, professional, and walked us through every step with clarity and empathy. The entire team is attentive, warm, and truly cares about every resident's dignity and well-being. The staff consistently go above and beyond - they get to know each person individually, are responsive to needs and preferences, and always greet family and residents with a smile. My father's routine, grooming, meals, and engagement in activities have all been handled with genuine care. I'm so grateful to have found a community where my dad is happy, safe, and thriving. Thank you, CityView, for the exceptional care you provide!

I have found City View Assisted Living to be a second rate facility because of the administration…read more However, the one bright spot in this cesspool is Dawna Butala. If she were the administrator I would stay here forever. she has been my beacon of hope in the midst of this craziness and delusion. She has always had time to listen to my concerns, even my concerns about the facility, and those have have plentiful. She always seems to have the answers to the questions I have. If I have conflicts with the other residents, I always go to her for her wisdom and counsel. She keeps me informed about things I need to know about the facility and residents. She is by far the best resource this facility has, I hope she stays here forever

My mom was a resident in the Neighborhood, which is where family members with dementia live. She…read morelived at the Belmont for four years during which time we was cared for with love, kindness and enthusiasm from everyone who worked there. The staff, from the director to the Pals and the kitchen staff -- are so amazing. My mom just passed away last week, and I am writing this as a thank you to the many people who made my mom's life as pleasant as they could. My mother was a cantankerous Jewish woman from Brooklynn who always found things to complain about in life, and she never complained once about anything at the Belmont! I only have praise for Belmont Hollywood. I cannot recommend this place highly enough.

For the last couple weeks I've been touring facilities in search of a permanent home for my…read moregrandmother and so far this place stood out for a number of reasons. First, the staff were incredibly welcoming and kind. Second, the facility was impeccable--the rooms, hallways, bathrooms, dining room, etc. They were kind enough to offer us a meal which was phenomenal.

Having to find a loved one an assisted living community is one the most important decision I've…read moreever had to make. After I toured 7 facilities, the decision was easy! The Garden of Palms. The facility is lovely, the residence were interacting with each other and enjoying various activities. My uncle's room is exactly as I hoped - a real bedroom & bathroom with a lil kitchenette. (Not hospital or rehab generic) While all I've mentioned above is important - the real reason we selected GOP, TEAM WORK MAKES THE DREAM WORK! The administrators, health, care and support staff are truly impressive. The director, Judah is fantastic. He is very knowledgeable, compassionate and KNOWS every resident. He has assembled a professional and personable team to run this facility like a clock! This team has gone above and beyond the call of duty to help with get my uncle settled in and provided updates to put my mind at ease. My uncle moved in last week (7-11-19) so stay tuned for updates.

My mom has been there for 5 years. She is amazingly happy. She was incredibly reluctant to give…read moreup her home and full independence but once she settled in, she really couldn't be happier. The staff do a great job keeping her healthy and well fed and entertained. It's truly an awesome place.

This review is long overdue. Back in October of 2023, I spoke to Ron on the phone about wanting to…read morehelp my parents find an assisted living facility for them. I felt that he was genuine and honest. I could tell that he really cared and enjoyed talking with and helping people. He was very knowledgeable and honest about the types of facilities that would be a good fit for my parents. Susan then followed up with an email summarizing Ron's picks for my parents. I so appreciate their kindness. I could not recommend The Passat Group more.

I can't say anything but wonderful things about Ron. Though my father-in-law decided to stay in…read moreMassachusetts and not move to Los Angeles, Ron gave us his personal best throughout the entire process. Trust that you and your loved ones are in good hands should you need help finding where to go next. This is such a difficult decision, and Ron is just the person you need in at your side.