I was beyond impressed with Brighthouse Cleaners from start to finish! Communication was constant,…read morepricing was fair, and I still can't get over what a wonderful job they did cleaning my house! Thank you, thank you! Something they also did that impressed me- my 6 year old's room was a disaster. I didn't know what to expect, but I came home to all her stuffed animals neatly arranged on her bed and I thought it was such a sweet touch! If we weren't moving so soon, I'd absolutely hire them again!

We have used Elizabeth and her company for several years to clean our property. However, her…read moreservice and customer service has went down the drain. She was supposed to do a full move-out cleaning for our property and charged almost $500 to do so. The home is 3 bed 2 1/2 bath. We had to call her back twice to correct and clean several areas that were very obvious but skipped and missed. Her move out cleaning fee includes the balcony but she did not clean it despite charging almost $500. In the past we paid $375 for her company to clean the same house multiple times and everything was cleaned. We had to hire another company to come out and do a deep cleaning since so much was missed and what they attempted to clean was done poorly. They didnt clean the walls, floors are sticky, refrigerator dirty in certain spots, and they didnt clean the window sills. The house also smelled horrible and not like she even attempted to clean properly. Elizabeth was nasty and rude in her correspondence and combative. She should have offered the full refund but instead doubled down. She wanted to come back a third time to clean and we told her we didn't trust the cleaning at this point. She also we refused to recognize that we were the owners and was making grass remarks. Her company hugely inconvenienced us and set our timeline back. We will be removing this company from all of our properties moving forward. Find a reputable cleaning company, but stay away from this one. They will not hold themselves accountable and have poor business ethics. She clearly.doesn't understand how rental properties work woth property.managers and tenants and owners. The pictures say a lot.

Busy Bee Cleaning and team are fantastic! They were very reasonable in price and the job they did…read morewas amazing. We have been in this house for a little over a year and it has never looked so clean! They take attention to detail to a whole new level. Every nook and cranny was dusted/vacuumed and spotless. Even the vertical parts of the stairs are vacuumed. They also tidy up and organize messy areas like my daughters toys or the items strewn around the master bathroom sink which I am awful about. My wife loved it especially before our new addition coming in a few weeks. I usually go with the highest rated/reviewed companies I read on yelp and they backed it up and deserve the 5 stars. I would recommend them to anyone looking for a cleaning service in the Gainesville/Haymarket area.

Honest review of Busy Bee Cleaning- I read all the glowing…read more5-star reviews and called Busy Bee to clean my new house. They came and cleaned my house yesterday, and if I'm honest, I'm a bit disappointed. After they left, I found several kitchen cabinets had been skipped (I found a squished jelly bean and some bullion cubes in one), several of the window blinds (office, laundry room) had been missed, there was a hair in the upstairs guest bathroom, and the floors had been vacuumed but not mopped (except for the office). Worst of all, there were loads of crumbs in the kitchen drawers. No wonder I have ants! When you clean with a rag, which they did, you can't get into the nooks and crannies, and there were still lots of crumbs in the corners of all the drawers. I realized this as I was putting contact paper in the drawers, and it was not sticking well at the edges.... I pulled it away to see all the crumbs. As a stickler for good cleaning practices, I can tell you that you MUST vacuum drawers before cleaning with a rag. I spent all day vacuuming and re-cleaing the drawers. Why did I pay all this money ($1100 for 4 people for 3.5hrs!!!!) if I have to come back and clean it myself? The reason I hired a service was because I have Lyme disease and moderate arthritis and can't clean as well as I once did. But this was very disappointing. I calculated that I paid them $78 per person per hour. That is ridiculous, especially for the job they did. Therefore, I cannot recommend this company. I'm attaching photos of my cloths and rags after I went around and re-cleaned........ and also the two kitchen drawers they missed completely. Gross.

Sandra was quick to respond when we scheduled for a house clean. Her cleaners were professional and…read morepolite, did their job well, and our house is thoroughly clean each time. The rates are reasonable and we now have them clean our house regularly. Highly recommended!

We had a deep cleaning done on my mom's 3-level home and they did an amazing job! They arrived on…read moretime and brought all of their supplies. Highly recommend!

Karla's cleaning service was great! She immediately responded to my request for a quote, asked good…read morequestions and gave me an informed quote. She was able to schedule the cleaning quickly too. Team showed up on time, were very nice and left the house looking spotless. Communication through out the project was excellent. Recommend!

I asked for a quote on a complete move out cleaning of a one bedroom studio apartment. Her schedule…read morewas fine and based on the five star reviews and based on the quote I decide to hire her. Long story short when she arrived at the studio with two of her helpers I told her I didn't think 175 was enough for a job and I was gonna pay 200 as that seemed fairer. When they were done about an hour and a half later she asked me to come check it. I went by and everything seemed fine however I failed to check carefully. . Only after they left and I was gonna go take some pictures for a listing did I realize they hadn't touched the refrigerator. It was full of food from the previous tenant and food in the freezer as well. There was a cabinet in the bathroom that they didn't even open because it had dirty towels in and some stuff on the shelves. It's just really strange. Anyway, I ended up cleaning out the refrigerator and freezer myself. I then ran a vacuum over the rugs and ended up with a complete container of dog hair and dirt so they definitely need a better vacuum. I really wanted to like them and give them a good review. However, I don't think they will improve on their shortcomings unless they are made aware. The last thing is the communication is a major issue.

Julie cleaned to down to a T !! Everything was so spot on and the house smelt amazing ... anyone…read morelooking for any services I definitely recommend Queen Of Clean ! Not only was she the sweetest but super professional !! Will definitely be booking again !! Thank you again !

From the owner: In 2016, Queen of Clean LLC was created by a single mom to help other single moms stay afloat while…read morejuggling kids, sports, work, etc. For the past decade, we’ve worked hard to serve our local families with simple and deep cleaning needs. We’ve expanded from primarily residential attention to offer our services to small business owners, commercial offices, as well as churches. Let us know where to start for you today!

They are our choice in pre/post party clean ups , we also have them on biweekly schedules and have…read moreno complaints they are a really honest really hard working family

Edwin gave me a price and when I said ok he said he quoted me wrong and the price went up. Look out…read morefor the bate and switch with them. Edwin is very unprofessional plus he hung up on me when I questioned him. Stay away!!!!!