Denise and the Home Helpers team of aides were professional, compassionate, and provided superior…read moreservices to my 91 year old mother who need 24/7 care. The orientation process, attention to every little detail and the commitment made me feel safe and confident that my mother was receiving the best possible care and level of service expected for a loved one. Home Helpers was a breath of fresh air and relief after experiencing substandard services from a previous provider/competitor. There was a very clear difference in the level of care and attention provided.

From the owner: From a few hours a week, to round-the-clock 24 hours per day care, our agency helps Seniors…read moremaintain their independence and quality of life by providing personalized, non-medical home care. We provide elderly care where it is needed: in the home, independent or assisted living community, hospice, hospital or rehabilitation center. Located in Wayland, MA, our agency has been a trusted home care provider for the local community since 2008. We serve Concord, Framingham, Lincoln, Natick, Sudbury, Wellesley, Weston and surrounding towns in MetroWest Massachusetts

Extended Family of Wayland is aptly named. They provide super personalized services to seniors and…read morewith a wealth of knowledge of the complex health care system. If your senior loved one needs extra help, Extended Family will be there for them when they are needed most.

Very bad experience with this home care agency. We do not trust or recommend them. They told us…read moreour expectations were unrealistic and our constant direction and worrying was unmanageable. Thought we were too involved in our loved one's care. They encourage their aids to take gifts and money and they claim that is how our elders will trust them and start a relationship with them. They should be ashamed of how they run their business taking care of our elders. They do not deserve any stars

My family and I are deeply grateful for the help that Visiting Angels (Sudbury, MA) gave my mother…read moreover the past few years. My mother had been living alone since 2006 when my dad died. She recently passed away at home at the age of 98. Starting about five years ago, Visiting Angels began providing caregivers for my mother for a few hours a day in the morning and in the evening. At the time she was mentally as sharp as ever and the caregivers only needed to make her breakfast or dinner and to do grocery shopping and some cleaning. By the last few months of her life, my mother needed someone with her 24 hours a day. Whether it was for only a few hours a day or for 24 hours a day, Visiting Angels was able to provide caregivers that were competent and caring. Some even became my mother's dear friends. Throughout the years that Visiting Angels was helping my mother, our account manager, Joan, scheduled the caregivers, filled in when a caregiver was unavailable, did the shopping - not only for groceries but from Amazon as well, cooked and kept the refrigerator and freezer stocked with really good meals and generally looked out for my mother's safety and best interests. We trusted her completely and I truly believe that her involvement added years to my mother's life. When my mother began to need help, my family was naturally concerned and apprehensive about hiring someone. Visiting Angels gave us far more than we could have expected and we are all grateful that we chose them.

We had a great experience with Visiting Angels in Sudbury! We were very reluctant to use outside…read morehelp when our mother got ill, but we needed more than my siblings and I could provide. Visiting Angels provided us with exceptional caregivers who were completely trustworthy, caring, capable individuals who really came to feel like family. The Office folks were always accessible and really understood our needs. We don't know what we would have done without Visiting Angels of Sudbury! ~Lisa & Nancy

Best healthcare around! Takes great care of employees and clients. Would do choose this agency…read moreagain!

I have been working with an 80 year old woman for years and I recently noticed that she was…read morebecoming lonely, sad and more depressed as time has gone on. I realized it was because she wasn't able to enjoy activities that brought her joy because she was no longer able to drive and she got physically tired easily. I thought if she had someone to garden with her, take her shopping or go for a walk that it might lift her spirits. I recommended she call Firstlight Homecare, talk with Wendy about her needs and desires and they would send her a companion that would be a perfect match. That's exactly what they did. Although she was a bit skeptical at first, they are now best buddies and she looks forward to her visits. Now when I see her, she feels so much better because she feels connected to life and is doing the things she loves. I also have another client who I just moved to an assisted-living community. I'm sure you know how difficult a transitions this is for most people. She is so unhappy and her daughter didn't know what to do. I believed that Firstlight would find my client the "best right person" for her Mom, which they did. Now they go out for lunch, a walk and shopping. She's like a whole new person. Every time one of my client's or friend's parent's need companionship, I always recommend Firstlight Homecare. I know they truly care and go the extra mile.

I cannot say enough wonderful things about this home care agency. From the very first interactions,…read morethe Firstlight team demonstrated compassion, professionalism, and dedication to providing the highest level of care. Every caregiver who supported my mother (who can be difficult at times) treated her with dignity, patience, and kindness, creating an atmosphere of trust and comfort that immediately put our entire family at ease. The staff went above and beyond to ensure all needs were met. Communication with Firstlight was always clear, reliable, and reassuring. I have to give a special shout out to Elise, who I primarily communicated with from Firstlight. She was always responsive, flexible, and proactive, which made an incredibly stressful time feel manageable. Her weekly updates helped my family work with the team to be proactive for next visits. That was greatly appreciated. Firstlight takes the time to understand individual preferences, routines, and personalities. Their attention to detail and compassion gave us peace of mind knowing our mom was in the best possible hands. If you are looking for a home care agency that delivers service with integrity and professionalism, I wholeheartedly recommend them.

Senior Helpers of Westford, Mass, Jim DiGiorgio and his Team are truly caring people. My company,…read moreVeterans Financial, has worked with them for almost a decade and we can see the true dedication they have to their families, always trying to ensure they are taken care of physically but also emotionally and financially. I would highly recommend their services to anyone looking for reliable senior care.

Senior Helpers was a great comfort to me and my family during an extremely difficult transition…read moretime for my father entering into a Memory Care Facility. We needed to set up companion care staffing in a hurry, and everyone I spoke with was caring, responsive, supportive and informative throughout our interactions. Always they kept my father's well-being as their priority. We definitely had confidence and peace of mind that our decisions and plans were appropriate at each step. I definitely would recommend them.

Found employment opportunity online for my area, they immediately contacted me& set up an "…read moreinterview" in Framingham. After getting there, a young lady in sweats greeted me, Tiffany Bowman. She sat me down In Rented office they had been in just 1 month & proceeded to make 4! Phone calls to try to find me clients in my area? 40 mins away. Tried to see if I would travel to Gloucester-1.5 hours from my home! It was very unprofessional & disorganized. She told me I had to go to the Newton office next week to re-do the interview. She tried to email & have me scan a barcode to apply right from my phone instead of sitting me at an office computer. When I asked for the WiFi, i saw that it was for a rented space, not for connected care. Saw many red flags from the onset of contact. The office had no sign of permanence, nor did I get the feeling they are legit. If they are, they churn/burn through caregivers. Stay away.

Connected home care is one of the worst facilities in terms of healthcare I hired connected home…read morecare thinking that I would get really good quality health and help I ended up being set up with the CNA Michelle Passalacqua who had a massive drinking problem and who had physically assaulted me during the time that she was hired to take care of my case. She ended up taking money from me she went out to bars with me we went to casino together while she was supposed to be taking care of my shoulder injury I now have to have a harassment order on her and have taken her to court multiple times I told the agency about the problems with the CNA and they did not do anything about it and that she was a threat and a liability to the company do not hire connected home care