I'm not at all an arts and crafts (or the like) sorta person, so I never really had the need to…read morecome through a Hobby Lobby. That said this might by my first run at a Hobby Lobby. EVER. (I figure it was just a matter of time when I'd find myself here.) Anyway! I was in search for a wedding unity arras de boda for a couple getting married in a couple of days. We were referred here by the store next door, saying they might have it. Sadly, they didn't. However! I ended up staying I longer than I needed - I took my time browsing. They had so many interesting things I wanted to purchase for my home! Their displays have really good ideas for decorations and such, and if I only lived close, I might have made out with some good buys! But there is one close to home, and now, it's my go-to not just for home decor, but if I had the need for crafty things. And the staff are incredibly nice. Although they knew there were no purchases made, they were still helpful as to where we may find what we're looking for. (And they're the reason for the above average rating.) Good first run!

Took back an online order as instructed. First they refused to credit me for a damaged box that…read morehad com that way, supposedly inspected by "Tina", then they refused to issue the credit back to the account used, saying they could only give me cash or store credit. Looks like they're following the path of Joann Fabrics!

I have been shopping at Rocking Bobbin Quilt Shop since they opened…read more They have sold me two BERNINA's and a BERNINA serger. Rocking Bobbin Quilt Shop not only has BERNINA and Brother sewing machines, serger, long arms and multi needle embroidery machines, but they have knowledgeable staff to help you decide what is best for you. In addition, their service department is the best. I would not let anyone else service my BERNINA!

A quilter friend of mine introduced me to Rocking Bobbin last fall when I expressed an interest in…read moreupgrading my sewing machine. I'm very happy with the Bernina 570QE that I bought from Rocking Bobbin and am favorably impressed with the staff every time I go in. They have a good selection of machines (I recently purchased a serger machine!) and they have regular sales on threads and stabilizer. The classes for various projects - and just to get to know my machine - are fun and reasonably priced. I highly recommend this store!

Anna and her team are the best, great selection, if you can't find what you are looking for, she…read morewill find it for you. Great prices and great delivery. Trust Anna!

RETHINK THIS SHOP! PLEASE, PLEASE DON'T TAKE A CHANCE HERE…read more I am speechless! Anna accepted the upholstery job of a vintage $2500 leather chair and ottoman and assured me she could do the job, even asked if I wanted the same double stitching and gave a delivery date of 4 weeks. Let the pictures speak for themselves. This is the quality of work after 4 full weeks. I am now out the cost of fabric, time and well... HEART BROKEN!

Great helpful service and I would recommend them. I appreciate the sweet lady, and her prices are…read morereally fair.

I have been a customer for the Bell's for approximate 30 years. Not a Bernina dealer will ever top…read morethis one. It is the best. Every machine I have ever owned was bought from Bell's. They take care of their customers and the best people ever. Love Bell's Bernina.

Not quite sure what is going on with this store. Have been to it about four times now since I moved…read morehere and every time I have gone in I feel like I am more of a bother to the staff. A couple of times it took forever to get some help (there weren't any other customers in the shop) and this last time the sales lady acted like I was putting her out to cut two pieces of fabric. It is a very dark store in downtown Wylie. Fabric selection is limited.

I found BRQS when I took my first class appliqué class with Kathy, hand quilting with Kathy and…read moreanother Linda Neal. Both are wonderful teachers and learned so much from them.

Pretty good selection here. Picked up some amy butler fabrics for $5/yd and some chris stone for…read more$3/yd. Not the cheapest in this area, but still good deals.

Great place to find fabric. I have been here several times, they have a wide variety of decent…read morepriced fabrics. I also love that they have a room with 1$ fabrics. The only complaint I have is its kinda hot inside, but then again it is in a warehouse. All in all a pretty cool place to purchase fabric and way cheaper than craft stores.

5/5 I would recommend and I would use again if I need to. Everything was great: from the online…read morequote, the front service lady (Bernice, I think is her name), the people that came to disassemble my head and foot board, the quick turnaround. I could not have asked for a better experience. Everyone was friendly and very professional. The workmanship is superb. I really like the way they re-upholstered my headboard and footboard. The ease in picking out fabric. The updates received from the front office in regard to my fabric getting in, the pick up and drop off time.

Our ten year old sectional needed an update. I got a quote from jc's and they told me how much…read morefabric to order. I priced out new couches and the wait was 6 months and twice the price. Their service is great. They communicate via text and email. They had a wait time but they gave us the option of picking up the sectional when they were ready. So we were without the couch for less than a month instead of months while we were next in line. They made my sectional look brand new and contacted me about ways to make it look better. They did an outstanding job. They have delivery service as well. I love the idea of reusing instead of putting this into a landfill. I highly recommend this company. They have done a chair of mine in the past too.

I've shopped here for over the last eight years and it is declining in customer service and they…read morehave the self check out, but it's always nice to be rung out by a human being. However, today, I thought it would be nice because this young lady offered to ring us out, but she was eating a cookie at the same time as ringing us out. Holding the cookie and ringing us out with the same hand. Biting it, chewing it and ringing us out!!! Who does that? Gross and unprofessional. Who trains these young people???

Staff are friendly and do their best to be helpful. Lots of paints, glue, and similar supplies,…read morealthough they could use a bit more selection for supplies for painting and crafting miniatures. Have had a few troubles with the checkout registers (e.g. PIN pads not working).

I had such a negative experience with the customer service from Rutherford's! It was disheartening…read morethat I had to sleep on it before writing my review. I have been shopping at Rutherford's for almost 25 years. I myself have owned my own business & consider myself a very understanding, positive person in almost every situation life brings upon us. That being said...I also believe the heart of our lives is our Home. More so today than ever before. Home is our safe place to be & recharge. I also entertain at home & many of my friends say I have the gift of hospitality. I am not the least bit pretentious. That saying treat the janitor the same as the CEO is exactly how I've been raised. Thank you, please & a friendly tone go a long way. Excellent Customer Service is so important in business. The human connection can truly save any situation, turn a negative into a positive. We all have that favorite server at our favorite restaurant that we feel are like much loved family. When we make a human connection with others, when they get us we should continue to share with them. In all my business encounters when I find a person who is passionate about their job & executes it with knowledge, friendliness & communication...that's customer service. I want to encourage that relationship by asking for their service, be it my restaurant server, the person I purchase a car, furniture or the person I choose for home decor. This past year I had a lampshade blinged up by Pamela, couldn't have been happier. She had perfect insight & suggestions on how to make my lamp enhance my home. She took into account my colors & my taste. Even though it was a small lamp & a tiny sale, Pamela treated my purchase with the same respect as if it was a million dollar sale. Returning to Rutherford's on Monday to have 3 lampshades blinged I was going to set up an appointment with Pamela. Against my better judgement I let an acquaintance talk me out of it. Should have gone with my gut instinct. Upon entering the store I pretty much had an idea what I wanted, but always love the designers insight cause they are the professionals. I made the choices for 2 out of 3 of my lamps completely by myself. The 3rd shade was more difficult to find a match. Finally I settled on a it will do choice, do I like it, yes...not in love with it. After an hour my brain was cooked. Pamela would have had it completed more timely, she & I were connected on the same color wheel. Ok, so I'm paying for my lampshade jewerly & this employee tells me Wednesday morning pickup. She will call me when my shades are ready. That's a longer turn around than I've ever had but I'm good. Happy to know Rutherford's is busy during this Pandemic. Wednesday morning works, my dinner guests were coming Wednesday night to taste test some new recipes for my future cookbook. Wednesday rolls around & it's 1:00, no phone call, so I call just to touch base. This employee is with another customer, no worries, I ask the person who answered the phone about my shades. She says they have no shades that she is aware of being done, ready for pickup. I leave a message for the employee who helped me, to call when she's available, no panic necessary. 2 1/2 hours later I have had no return phone call, so at 3:30 I call. She tells me she hasn't started my shades yet. No apologizes, no concern. Flat tone, she will have them done by 2:00 on Thursday. I never had tone, I was truly speechless. Ok, I feel like I've been kicked in the stomach, ouch! I'm so very disappointed. My naked lamps for my company to see the minute they enter my home. If I had known it was going to take over 3 days I would have done them myself. BTW, we all tasted some yummy food & we had some interesting dinner conversation. Thursday I never received a phone call either. Do you see the zero Customer Service??! Well, my Thursday was crazy, my Hubby & I raced to Rutherford's knowing they close at 5:30. There's also tons of construction on Lovers. We get there with 3 minutes to spare but the door is already locked. Employees are still inside so I'm about to ring them on my phone when dear Pamela sees us & comes to the door. She recognizes me, she's says your shades look beautiful, you made some excellent choices. We enter the store to pickup my shades & I want to give them a look over. The employee who waited on me...no acknowledgement of me at all! No hope you like your shades, no apologize, not even a hello!!!! NO CUSTOMER SERVICE!!!!!!! The whole time Pamela is waiting on me. It's difficult for me to be critical, but I share with Pamela I'm disappointed that the ribbon on my entry shade is done incorrectly. On the top ribbon it was supposed to be half the size & it's crooked. Pamela offers to fix it but I'm concerned the fabric glue will show. I'll just live with it. Thank You Pamela, you were wonderful, can't say the same for the other woman who gave me zero Customer Service!

Totally loved the place. Needed tassles for tying back curtains. Not exactly an every day request…read more Luckily I have friends who know this stuff. So off we went to Rutherfords. They let us check out a few - interesting what you can do with mismatched tassles, but I digress. While there I saw some reading glasses with built in LEDs so that the light shines onto whatever you are looking at. Added a whole new meaning to high beams.... Anyhow, we found the tassles we wanted, returned the samples and have ordered them. Very nice people in the store and an array of beautiful things.