I spoke with Sal and explained that we needed pickup from Chicago to O'Hare with 2 car seats. He…read moresaid he could do it and arrange pickup and we would still have plenty of space for luggage and a stroller. Driver showed up in a minivan with the car seats. Smooth and safe drive despite all the construction on the Kennedy and we arrived on time. Driver helped unload and made sure we had everything. They took CC through their phone app with a tap and I got an emailed receipt. I also booked them coming back and told them we needed the same setup. Sal was responsive and made sure the driver was there. Our flight was delayed but the driver was still there. Same charge and great driver with the car seats strapped in by the fire department. They were rock solid.

Beware of sneaky pricing. I needed a ride back from a doctor's appointment. For the ride there I…read moreused Uber and paid just over $8. I decided to call American Taxi for the ride back. Taxi rate calculators estimated $7-$9 for the ride, so I expected similar cost. We the called back to confirm a car on the way, they took payment. To my surprise it was $36. A second surprise came when the car picking me up was an Uber. So apparently, they used my $36 to book me an $8 Uber ride. The Uber driver was also surprised.

Darren really came thru for us after we got stranded at an event. We'd been trying to get an…read moreUber/Lyft for nearly 2 hours when I found him on Yelp. He answered immediately, but he was dropping off someone at O'Hare. He told me he'd call me back in about 20-30 minutes when he was back in my area. He called when he was close, his car was clean, and he was so nice and pleasant. Highly, highly recommend. Thank you, Darren!

Lack of professionalism is what came to mind the first and only interaction with this company. To…read morebe fair I did request a cab ride for early morning the night before. However, I was not made aware that the driver was running late and didn't have time to make a change of plans so I could make my train. Result was getting an uber, missed my train, and was late to work. When explaining to the owner about this he didn't seem to care at all.

Brian did a great job ! Efficient and timely…read more. In town for business and he was my "personal chauffeur " x 2 days. Kudos and thanks Brian! Will definitely use him when in town again!!

These guys are awesome. Went out to watch a Bulls game and I didn't want to drive so I called A &…read moreM taxi. Picked me up and brought me home for about $10. What a great deal. I'll be using these them again. Thanks.

Foreigner disconnected me twice. Charged me $43 twice and denied it. Then he hung up a third…read moretime. He's disreputable. Don't use Taxi Green Took me 4 blocks out of my way. Driver won't answer his phone for 1 and 1/2 days. I keep get a voicemail. He is dishonest

The worst! Tried using last night for NYE at 6:00 PM. The person that answered couldn't speak…read moreEnglish and told me the wait in Elgin was 51 hours. Called back and got a voice mail. Wouldn't trust them ever.

I have to agree that this taxi service really SUCKS. They never showed up the last time I used…read morethem.

Changing your name does not mean BETTER service!!!! Seems this cab company has a hard time…read moreunderstand when their customers needs to travel to the Metra train!!! I called at 5pm thinking they would have enough time to call a freaking cab guy to make sure I make my 6:13 train and long behold at 5:45 I receive a call that they were still working on getting a cab to me.... Are you serious???? Worse cab company ever, do yourself a favor and don't call them. Call A-1 & they will get the job done.

Great service. We have been using A-1 for almost 20 years now. The drivers are always nice. I only…read morehad an issue with one driver and I don't even think he works for the company anymore. Their prices are always correct. We do round trips, and the drivers are cool. The dispatcher knows us well. They will be missed.

I decided to give A1 another chance. The driver I had on 1/13 had to wait one day for her fare…read morebecause Bank of America declined my debit card. The driver was dirty and weird anyway: I left an envelope between my front and storm doors with the fare in CASH the next day. She picked it up, but didn't leave a receipt. Jim the night manager is rude, obnoxious and argumentative. I had trouble with him on 102/20. When I called today 1/30/21 he told me the weird driver said I never paid her and couldn't get a taxi until I paid the weird driver. When I told him I paid her in CASH on 1/14, he didn't believe me. STAY AWAY from A1 Taxi They're unprofessional and rude. Jim is the WORST and Naomi isn't any better. The taxis are dirty and reek of cigarette smoke.

easy to book, text confirmation and estimated arrival time. they guy came on time to drop us at…read moreO'Hare. great price

This is a great service! We were coming back from a trip and needed a ride home to the NW suburbs…read more Raj was a safe and pleasant driver, the car was spotless, and the price was excellent. Highly recommended!

Pros: On time, personable staff, accommodating with our personal preferences of radio volume,…read moretemperature and dialogue while driving. Reasonable prices and communicative by verifying pickup times prior to the event. Cons: a small one... one driver was dressed in pajama bottoms which didn't exactly present as professional. But the pros listed above did apply to that ride as well.

Previously had a bad experience, but the owner assured me that would not happen again…read more I used them again, and all went well!

I recommend Ace Cab in Geneva. Had foolishly made another reservation with a company in the suburb…read morewhere I was conducting business and they never showed up (several others just blew me off). Ace answered, told me he could be there in 15 minutes and arrived on time. He was professional, pleasant and got me home. If you need a cab to the airports or locally, call Ace!

We had family in town over the holidays and needed an extra set of wheels. Jimmy with Ace Cab was…read moreawesome! He brought my sister and her husband back home after a late night downtown Geneva and to and from the train station. Highly recommended! 5 stars!