1. Elevated Press

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Ann Arbor, MI

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Elevated Press

5.0 (1 review)
Open • 9:00 am - 5:00 pm

Services - Elevated Press

Graphic design

Cards and stationery

Copymaking services

Elevated Press Photos

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16 years ago

Helpful 3
Thanks 0
Love this 3
Oh no 0

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The UPS Store

The UPS Store

(32 reviews)

This UPS Store really saved the day for me. I had to ship 3 boxes of rare books, and needed boxes,…read moretape, and a lot of patience and help. Five stars and three cheers for a lovely young man named Dallas who helped me get everything right and get my items shipped. Best Customer Service ever! Thank you so much.

I am extremely disappointed with the customer service I received at this UPS Store. After living in…read moreAnn Arbor for the past three years, this was one of the rudest and most unprofessional customer service experiences I have encountered. I have owned and managed my own business for 25 years, so I understand how important customer care and repeat customers are. I live in Ann Arbor during the fall and frequently ship items back and forth to California, so I regularly use shipping services. I needed to ship two footballs and was fully prepared to pay for the box, shipping, and insurance. However, when I asked to use a small piece of tape to seal the box, I was told I had to purchase an entire roll. The manager was rude and repeatedly stated that their policy is not to provide any supplies to customers. When I asked what it would cost for them to simply put the two footballs in a 14x14 box and tape it, I was quoted $18.99--before the cost of supplies and shipping. My issue was never with paying for legitimate services. It was the petty refusal to provide a small piece of tape, combined with excessive additional charges and a rude, dismissive attitude. This was not my first negative experience at this location--just my last. If this location is independently owned and operated, I hope the owner takes the time to review the pattern of one-star reviews and considers making changes. Consistent negative feedback about customer service should be taken seriously. I cannot recommend this location and will not be returning. There are too many other shipping options available to continue giving my business to a place where customers are treated this way.

Elevated Press - graphicdesign - Updated November 2026

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