I bought a $300 Puffco Proxy here (vape device) and when I got it home it would not take a charge…read moreand was clearly defective. I brought it back to the store 4 days later with my receipt looking for an exchange (not a refund) and despite a clearly stated return policy printed on their receipt, they guy behind the counter (who was rolling a joint when I walked in and seemed put out by the fact that there was a customer he had to interact with) pointed to a small, hand-written sign that says "all sales final" that was taped to the end of a counter knee-high where yo cant see it if youre standing at the register and refused to do anything more. So basically I spent $300 on a device that didn't work, and when I asked if I could exchange it for another one they told me I was shit out of luck, to go piss up a rope, or whatever other euphemism you can think of that essentially means "we got your money sucker and we don't care that we sold you a defective product". I've never been treated so dismissively, and I've also never written a yelp review, but this was so egregious that I want to make sure people are aware of their customer service policy (basically that it's nonexistent) and take their business elsewhere to a place that appreciates their customers.

This store is the worst in my experience. It wasn't always like that because when the store opened…read morein Milford it was amazing. The workers were educated and very helpful. I don't know what changed in the last year but they have zero selection with vape products. The value of customer service and the store as a whole is would give a negative review. I live five minutes from this store. I saw my friends starting to struggle to get a hold of certain products that they are told repeatedly that are coming in next shipment. The time comes and then are told yet again next shipment. Customer gets upset so the gentleman at the front desk with take down your information and say he'll be so kind to reach out when the product comes and he'll hold it just for you because that's how much he cares..... to then not do any of that. When people told me it was happening to them I didn't really believe it because I always got the products needed, that was until the beginning of 2024. Since this year something has changed so drastically with this store and the fact they don't value their customers anymore. It's sad because price wise is not bad compared to other stores. I called in today and said "hey this is my monthly/bi monthly check in. I haven't gotten a call again. Did you hold a pack of coils/tanks for me?" To be told that he reached out to me. I said I was never contacted by the shop. The number is saved in my phone, never have gotten a VM. I said please check what date you contacted me so I can look up on my end any incoming calls on that day. Time goes by with out saying anything and I am told that the computer wiped that day clean so he can't tell me because it's been "erased" . Really?! Save your time, save your sanity. This store will gaslight you and make you feel like they're wanting to service you when they could really care less. If anyone would like to know it's been almost 7 months since I bought anything from this store. No fault of my own, I would be happy to buy things needed from this store while waiting for my packages to arrive. Sometimes things happen & it would be great to be able to have a store that had what was need and great service. I ask for the owners name and contact information. My friend in the past (about 2023, end of the year) talked to him and told the owner exactly what I'm saying now. My friend eventually got her vape stuff but the cycle still repeats. I was given the Webster locations phone number to contact Matt. I would give that experience a negative review as well due to the fact online it says the stores open. However, you call and the phone just rings, no voicemail.... Rang for 2-3 min straight. So can't even get ahold of the owner either. Do better, this is the reason small businesses fail.

Nothing says Spring like rolling a flatbed over gravel and watching your choices of plants,…read moreflowers, and veggies topple over! Every May, my sister sends me a gift certificate for my birthday and I go with a friend on a trip to Weston Nurseries in Hopkinton to kick off the gardening adventure for the year. I love going to Weston Nurseries because they make everyone feel like a garden expert. Their staff are helpful and friendly and if they don't know an answer, they'll find someone who does! I was very pleasantly surprised to see their huge selection of perennials had been laid out alphabetically this year!!!!! No more aimless wandering looking for astilbe in the middle of the hellebores or sedum. The prices are a bit higher than other local shops or big box home improvement stores. However, aside from two of the mini plants I bought from the clearance section that died, I have never been disappointed in the quality of things I've purchased there. Shopping at Weston Nurseries is a wonderful experience!

Love this place. Flowers, plants and everything a horticulturalist loves. I have going here for 30…read moreyears and still enjoy go there and walking the shrub yard.

First time visitor. Delightful, knowledgeable, helpful staff and a gynormous selector of plants,…read moretrees and shrubs, native, annuals and perennials. Highly recommended.

Great selection of heathy ornamental and native plants. Fantastic variety of vegetable cultivars in…read morethe spring. A local favorite

River's Edge is a magical niche up against the Sudbury River in Framingham. The variety of…read moreplantings is extensive and wonderfully taken care of with expertise hands. My extended family has been going there for decades and do not disappoint. The staff are wonderfully gregarious as well as their honorary pooch whom we have always met in a good mood. You will never be disappointed ~ that's guaranteed!

Wonderful dog-friendly garden center! Great selection and kind, helpful staff. Location is nice and…read moreisolated but accessible. Love this place!

From the helpful front desk, I believe Melissa...to the gentleman at the register in the rear of…read morethe store, thank you for assisting me and my soon-to-be married grandson for a Weber grill. It was a lesson learned taught to my adult grandson to buy local, honoring the neighborhood, away from the uncaring box stores. The gentleman who wrote up the order - thank you, mostly. You proved above and beyond that building trust with the customer was achieved. If the store manager, Mr. DiVirgilio is reading this, please extend my compliments to the afore-mentioned employees.

The employees are always helpful. Mark at the contractors desk and June on the floor are both very…read morehelpful. They help you by giving you directions or showing you right where you need to go.

Had many deliveries of stone and dirt over the summer months. Pleasure to work with. Great on the…read morephone, delivery guys were professional and on time. Made the coordination smooth.

Bark Unlimited has since been a great place to get pellets. The delivery person is personable and…read morethoughtful on where to place the pellets. The last few years we had had a few bad bags of pellets on each pallet. We returned the bags which where replaced with out a problem,

Decided to not purchase when I was told I would have to pay a 4% service fee for using a Credit…read morecard. It's actually illegal in Massachusetts to charge the customer more for using a card. This weekend is customer appreciation weekend, but they are only appreciating the customer who pay cash, so if you don't pay cash, they don't appreciate your business.

Lev, Nishon, and the whole Everlast crew are experts; not someone moved to "Outdoors" from…read more"Electrical" or "Paint". They stand behind their product and provide advice to avoid failure. We have used them for decades, and appreciate their selection and counsel. A small local business who supports the community. Good choice.

I had been looking at many nurseries for some larger size Alberta spruce shrubs to replace 2 that I…read morehad. One of the employees, George helped me choose 2 of the many they had down back. He also loaded them in my SUV and recommended soil to add to plant them. There was a nice gift shop with lots of statues. It is a good thing I didn't have the time to browse or I could have spent more. Fortunate to have had this family owned nursery recommended by another nursery in Paxton. Will definitely be going back soon and in the spring. Great local spot with exceptional service.

I have been shopping at Pleasant View for over fifteen years and can't say enough great things…read moreabout this locally owned business. They have a wonderful selection of perennials and loads of trees and shrubs. Their gift shop is a bonus. Pick up your last minute bday gift right here. If you need professional advice on growing any of their plants, check with Hank or Caroline. They know their plants.