Dr. Roberts handed me my eye glasses and contact prescription without signing it and spelled my…read morename wrong. He directed me to the Stockbridge Walmart to pick up a sample pair of contacts and then order the contacts if the samples worked out. He did not sign the prescription or print his prescribing number on it. it is a worthless piece of paper. This entire situation has taken me days on end to get nowhere. Do not use this Dr. He is worthless. Absolutely horrible.

Dr Roberts is excellent. He and his staff take excellent care of you. He uses the latest technology…read moreand equipment. I moved 5 hours away but travel back for my annual appointment because he's that good and I trust him.

They need to do better. It took a month to receive my trial pair of contacts. I only found out they…read morewere at the store after calling. No one contacted me. I get to the store and they hand me my contacts in a plastic zip lock bag and tell me to wear them for a week. No contact solution. No instructions. I went back in to ask about a trial size bottle of solution and was told they only give out the solution if the customer ask. I also asked about frames I picked out during my eye exam appointment. I was told they didn't see a memo of me picking out frames & I could pick some out again. No thank you. Choosing this place was my fault. I meant to make an appointment with LensCrafters where they know how to take care of their customers.

12:00 appointment and did not walkout til 3:00pm. Never ever…read moreagain. So unless you have an entire day to waste do NOT go in. It's not worth it.

Came in for my eye exam with Dr. Phlong. Upon arriving I was greeted and told to sign in. The front…read morestaff were very friendly and informative. Due to the new years rush I did have to wait about 15 minutes past my appointment time but everyone was apologetic and once my name was called it was a smooth and thorough appointment. I would recommend this location for an eye exam as it was easy to book online and there's ample parking.

Have been a long time customer. Went to location on 7-30-25 to purchase prescription sunglasses. I…read morewas totally ignored my entire time in the store. Very disappointing. Going to competition!

My first time coming to A plus Optique, and the customer service was very good. I was welcomed upon…read moreentering, and every question I asked was explained well. I will give it a 10/10. It's hard to find a business with exceptional customer service, and this placed did it for me! They will continue to have my business, for myself and my family!!!!

Disgusting and discriminatory treatment. The front office lady was openly judgmental,…read morecondescending, and treated us as if we did not belong there or could not afford anything in the store. The way we were spoken to and dismissed was clear profiling and discrimination, and it made the entire visit extremely uncomfortable. Her attitude was lazy, rude, and unprofessional. She refused to make even a basic effort to look up my prior years' information in their system and acted irritated that she had to do her job at all. There was zero customer service--just contempt and arrogance. To make matters worse, the eyewear selection was laughably bad. Very limited options that looked no better than Walmart frames, except priced at 10 times more with absolutely nothing to justify the markup. This business should be ashamed of how customers are treated. I would never recommend this place to anyone and would not return under any circumstances -- not even if they offered free glasses. Save your money and your dignity and go literally anywhere else.

Long waits, unskilled staff, and a lack of follow through...These are biggest challenges...read more

This is the first time at this location, and I was pleased. I usually go to Vision Works in my…read morehometown Miami, Florida but I decided to visit this location since I'm up here for business. They didn't have the glasses that I wanted, so I chose the next best pair. Reason they didn't have it is because the pair I wanted was in Miami. But, they have really nice eyeglasses and shades here. They also have a sale for buy a pair and get the other for 50% off. I'm sure that you will find glasses or contacts that will fit your every day lifestyle. Brian was really knowledgeable and friendly. He got me in and out really quickly. I will be back in a few days to pick up my glasses.

I noticed this place when I was picking up a doordash from the Chipotle next door. They offer…read moreglasses the same day as the exam so I figured I'll give them a try. Tatiana was very helpful and explained everything to me in detail about the process. The eye doctor was virtual that was new to me but she was nice too. I'll definitely be coming back here for another eye exam.

I wish I had read the reviews before I came for an appointment, because if I had, I would not have…read morecome. Word of mouth is a great advertisement. I will be sure and tell my friends NOT come here. They tell you one thing on the phone and when you get there it's something different. I just ask for honesty.

I love Dr. Brown and the entire staff at Visionary Eye Care. Such a wonderful environment and…read morelovely workers. I can't see myself going anywhere else.

I am trying to warn everyone about Dr. Brown and his staff, at Visionary Eyecare in Fayetteville,…read moreGeorgia, but it seems they are right behind me and deleting my reviews... I have never complained about any business before but this is horrible and needs to be heard. Before writing this, I called the specialist I went to to make sure the paperwork they sent to doctor Browns office included the diagnosis "Nuclear Scloerosis" (Cataracts) and it did. When I called Doctor Browns office a few days ago, Sarah said she did not see that on the paperwork... it seems Dr. Brown does not read Eyes well nor does his staff read paperwork correctly. In a nutshell, I have recently learned I have Cataracts, and not from Dr. Brown, my eye doctor who I have had three exams with over the last year and who, according to his website, is supposed to be a specialist at detecting Cataracts. We all make mistakes, this is true, but when I repeatedly went into his office saying that they were missing something because I could not see well, I was told that is was probably allergies and was given eye drops to use for two weeks. I did as I was told but the problem did not go away. When I called the office to tell them so, Sarah, his front desk person, told me "Ms. Flynn, I don't know what to tell you. Dr. Brown says you are fine and we are seeing a lot of allergies right now so that MUST be it"... so I went to a specialist and learned I do indeed have a problem, actually two, that require surgery. Not detecting my Cataracts after three exams, from a doctor who is supposedly a specialist at detecting Cataracts, that's not good....but on top of that being treated by the staff as if I'm crazy because I keep going back telling them there IS something wrong... WOW! when I called Dr. Browns office after my diagnosis from the specialist, she (Sarah) denied seeing my diagnosis of "Nuclear Scloerosis" on the paperwork they sent over..... and told me if I came in the office to express my dissatisfaction she ( Sarah) would call the police...they have a very small office and don't want anyone to overhear how incompetent they are. It's been a nightmare with these people... go to a real doctor!

My Hubby and I have been patients of Dr. Caudelle for at least 13 years. Love the service, care,…read moreselection of glasses etc. Dr. Caudelle even remembers details of my travels, God-kids, life. They always answer the phone when I call. I literally SHOP when I visit. LOL. Never rushed..... Thank you for your kindness and care. My EYEBALLS thank you as well!. MAD LOVE!

This review is more for the office staff of Dr. Wilson and his Piedmont affiliates. Their scheduler…read moredoes not answer the phone or return phone calls. Someone in the office has to leave a sticky note on her computer in order to get a call back to schedule a surgery. We were also required to pay a certain amount up front in order to schedule the surgery, and after that was reported to our insurance company and they found they had overcharged us by close to $2000 they did not issue us the refund we were due. It was not until 3 months later when I realized we had over payed somewhere and called their office to figure out where the breakdown was that they issued the refund, and placed the blame on me for not getting the refund. Basically, if I had not kept up with our finances and called their office, I was told we would not have received this refund. Dr. Wilson was great but we would not use his practice again purely on the basis of the incompetent office staffing system.

Just had my appointment with dr Montgomery. What a wonderful staff…read more My new glasses are "everything " It's just amazing how clear the world is. I've been to other doctors, but no one had figured out the perfection my new glasses are. Best eye care center in Ptc!!! Lacey

Having your business closed at lunch is ridiculous. of people work during Monday through Friday…read moreand to be closed during their lunch break it's just bad business practicing. It also shows a lack of customer service and care for community. If you're looking for somewhere convenient to help you take care of your eyewear needs then I would choose somewhere else.

Today I went into LensCrafters, (where i've been going for glasses and exams for years) and…read morereceived great service eye exam wise. But when I came back in after my exam with my partner I was not greeted nor helped for 10 minutes. After standing at the desk I was told to just be patient.. even though I didn't even say anything. After that I looked around at some frames and then returned to the desk where the associate said he was going on lunch so... After that a woman came in smelling particularly strong of weed and my partner and I were looked at and even heard comments that they thought it was us. Even though we had been in the store for about 25 mins before her..... Terrible experience

My 7 year old son had his first day of school today, and of course his glasses lost a screw and…read morecompletely fell apart. We couldn't find the missing piece and were in a bit of a panic. We rushed to LensCrafters in Peachtree City, and were immediately helped by Stephanie. She was incredibly kind, prompt, and understanding. Without hesitation, she fixed my son's glasses on the spot, checked and tightened the other side, and even polished them up. It took just a few minutes, but her helpfulness made a big difference on a stressful day. We're so grateful for her quick support and genuine care. Highly recommend Stephanie and this location!