1. Eleos Services

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Fort Collins, CO

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Eleos Services

1.0 (1 review)
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2 years ago

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Home Instead - Home Instead Care Giver and their client in the bathoom, putting on a band aid

Home Instead

3.0(2 reviews)
1.9 mi

My parents have been using home instead since May. Without this service my parents would be in a…read morenursing home. The cost is similar/slightly better than other companies and far more cost effective than full time care. Once we understood how beneficial the service was, it was a clear economical and lifestyle choice. We have used other services and this one is the most compassionate. The staff listens and works to match the right care giver to the person. My dad appreciates all the care for his daily needs/hygiene/meals while My mom wants companionship, support and household issues taken care of. Somehow they balance it all. They go above and beyond! I'm writing this from the Greeley Alzheimer's walk where I am so pleased to see home instead supporting this organization. Mostly I just want to say thank you to all of these amazing folks- Bruce, Lisa and everyone ... without these care givers our family would not stay afloat!

I had specifically asked for a dog-loving male to come visit my father while we out for the day a…read morefriends wedding. Not only did they send 2 women, neither one of them liked dogs. If it hadn't been for a friend that came to let my other dogs out, I never would have believed my father that "2 women came to visit him" when I had specifically told him that there would be a man there about an hour after we'd left. When I called 3 times to find out why there was a miscommunication, no one responded.

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Home Instead - Home Instead Care Giver and their client

Home Instead Care Giver and their client

Home Instead
Home Instead - Home Instead Care Giver and their client getting ready for the day

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Home Instead Care Giver and their client getting ready for the day

Caring Senior Service

Caring Senior Service

4.0(3 reviews)
2.3 mi

I wanted to take a minute to let you know how much of a lifesaver your team was for us here at…read moreAspens Memory Care, our new resident, and his family yesterday. Long story a bit shorter, we had a new move in fly in yesterday from California. His family flew out that morning and brought their father back the same day, so needless to say, it was quite the stressful situation due to their father having a fairly advanced stage with his dementia. We had been working on getting Physician orders in at the onset of confirmation and the Doctor continued to delay. When it came down to the wire, we had to provide the family with an alternative option. Per state regs, we cannot accept a resident without Physician orders and our plan B, which is to onboard with our onsite Physician group, rightfully could not see him until Friday. The family had expressed their concerns about being with him through the night as they do not have much experience dealing with Dementia. I threw a Hail Mary pass to Sharon and boy did she take it in for the touchdown! She was first on my list to call and while we waited on her return call, our team made multiple calls to see who could assist. Your team was the STAR that came through for us and I do not have enough words to express how grateful we are. In addition, the family complimented Elliot (caregiver) so much. He knew exactly how to handle our new resident, Dr. Smith and the family was able to get peaceful sleep after their physically and emotionally draining day! Today with the sunrise also came Physician orders and our new resident is making himself at home today. So, A HUGE THANK YOU to Sharon, Julie and Elliot! I'm so glad we continue to partner with you. Thank you, Amy R. Moore Director of Sales & Marketing Aspens at Fort Collins

We paid for their seniors to visit our mother; we live out of state. At first is was nice, when…read moreJen McCarn was in charge. Year 2 to 3 was not as nice, not to the level of care and 'customer service' we experienced the first year. We stayed with them out of our convenience and because our mother was used to them. 1. They bill every week. If you don't pay weekly they harp on you about the bill. We asked repeatedly and were told repeatedly that paying monthly was fine. Harping continued. 2. If you have them buy groceries REQUEST RECEIPTS. In reviewing bills and seeing what was actually in her fridge and pantry, I really wonder if all the money we paid for 'grocery cards' and 'groceries' was accurate. An 85yo woman just doesn't eat $200+ groceries a week IMO, which is what it added up to sometimes. Maybe they stocked up on money cards, but regardless, please ask for receipts. 3. We were there all day (24 hours) on a day someone was scheduled to show up but the senior never showed up. Makes us question every single charge from that person we ever paid for. They did not bill for that day, but the senior person who came to visit the next day was sure a visit had been scheduled and missed. 4. Our mother had a social worker from Adult Protective Services assigned to her after being in the hospital a few years ago. Caring Senior Services told APS things they had never shared with us. It felt like they were tattling on us to get us in trouble. It was a terrible feeling that you can no longer trust the people you are paying to check on your mother every day. 5. The day we arrived the sink was full of disgustingly old, dirty dishes. Counters were dirty. We thought they were doing dishes when they delivered groceries. Apparently not. These were so old mold was growing on half of them. If you need or require visits to you parent/senior, Caring Senior Services serves the purpose. The visitors themselves for the most part were okay. We didn't really know them, they are many and they changed, but we trusted them in the house. Our issue ended up being with account management. Hopefully if you're hiring them you are local and can check up on them and ensure they're doing whatever you've contracted with them to do, light cleaning, groceries, etc.

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Caring Senior Service
Caring Senior Service
Caring Senior Service - Call Us Today at (970) 672-1734

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Call Us Today at (970) 672-1734

New Mercer Commons - Resident birthday party in the dining room.

New Mercer Commons

1.3(4 reviews)
2.2 mi

I thought long and hard before making this review. I think it's helpful for those making decisions…read morefor their loved ones to know what others have experienced. My parents lived in the Worthington, an independent living facility for 5.5 years. It was part of the Columbine system. When their health started to fail, and they needed to head to assisted living, we never questioned it because we made the assumption the quality experienced at one of their facilities would pour over to the others. In that we were mistaken. Mom never got a chance to live there as she ended up across the street in a long term care facility before she died three weeks later. I don't feel like we had enough experience there to review it. Dad, on the other hand, moved into memory care at New Mercer in June of 2025 as he could no longer live alone without Mom's help. My brother lives in MI. I live in CA. We took turns visiting Dad in CO, at least monthly, and more often as time went on. We truly never had many concerns about the care he got in his little community. For the most part, he was well taken care of. The staff was kind and caring and very friendly and approachable when we were there. However, the front office staff is another story. There was little to no communication between them and his caregivers. It was very obvious many times when we visited. A few things such as signing him up for both haircuts and manicures. We were told many times he needs to sign up for those. The 94 year old man is in memory care! He can't do that. My brother and I would try to do it when we were there, but often times he was overlooked, signed up or not. His hair and nails grew out to where he looked unkept. He was on hospice for his first few months. He was gaining an alarming amount of weight. The nurse suggested half portions at meals. Mom and Dad always ordered half portions when they lived at the Worthington. We approved it. But he was often served whole portions, and one of his caregivers told me it just depended on who was in the kitchen and if they paid attention. He was a "clean up your plate" kind of guy. So if it was in front on him, he usually ate it. I often times went to the front office to talk about these things. It was recorded, and I was assured they'd be passed on at scheduled meetings. I have no evidence that ever happened. While there, his billfold disappeared. There was nothing of value to anyone else in it, but we searched high and low and couldn't find it. After he died, we got a call that his billfold has appeared on someone's desk. She laughed and said things were always showing up on her desk. She wasn't the least bit concerned how it had disappeared or where it had been. So, bottom line, if you live near you'll probably have more luck than we did. Living as far away as we did, we worried constantly. I looked into moving him closer to me, but he was 94 and confused. The last thing I wanted to do was to make that situation worse. He died 2-11. The last few days he had 24 hours nursing care and then was moved across the street into a long term care facility where he died after two days. I wish I could do it over again. I'm so glad he's now with Mom.

very unprofessional rude neglectful attitude. If your loved one stays here better have 24 hour…read moreprivate care and ready to eat meals in patients room. Loud caregivers do not know the meaning of indoor voice and condescending to memory care patients. Prison guards have more compassion than most caregivers here

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New Mercer Commons - Exterior of New Mercer Commons.

Exterior of New Mercer Commons.

New Mercer Commons
New Mercer Commons - Exterior of building with park

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Exterior of building with park

Eleos Services - personalcare - Updated October 2026

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