MY PERSONAL RECOMMENDATION - RUN FROM THIS COMPANY…read more After receiving a bill for over $6000.00 for less than 4 days of fans running in my home 50% of the time, I called to speak with the owner to inquire about the outrageous charges on the bill and charges for unauthorized work performed by her employees, she said she would look into it. Well instead of looking into it, she just emailed me her husbands phone number and said I should talk to him because she wasn't there? I spoke with the husband for about 2 unreasonable minutes, that was a total waste of 2 minutes. Might as well been trying to talk to a wall. Just asked him to revisit the bill and to work with me on this. He refused even though they did work they were not authorized to do and charged for equipment that was not in operation 50% of the time. Overall talk about taking advantage of people. After a water pipe burst and basically flooded the first floor of our home, ruining all wood flooring (4 rooms), tile floors and kitchen cabinets. We contacted a local contractor to help with this devastating and horrifying situation. The contractor removed all visible water from all the floors and the better part of all baseboards effected. Problem #2 We're in the process of selling the home and it's under contract with Buyer. About 3 days into this disaster, we were unfortunately referred to Restoration 1 by our Insurance Adjuster, he felt the home wasn't drying fast enough. We contacted Restoration 1, they responded on the same day. When they arrived, they had me sign documents that was basically held them harmless of any/all responsibility which is understandable when dealing with water, problem was I practically had to beg to get a copy of what I signed, even the Insurance Adjustor requested them twice for me. They don't give you copies of what you sign while they are there. I immediately explained to their employee that I already had a contractor and he would be available to remove any part of the structure that they needed to have removed in order to get the place dry. Well that wasn't well excepted! I made it perfectly clear they are only authorized to remove any remaining baseboards and sheetrock as necessary. They seemed upset that I already had a contractor and the contractor would be doing all the demo. At this point, they kept telling me what they would be able to do, I had to keep telling them "I have a contractor"! It was a very uncomfortable situation. I left and they brought in their equipment, when I returned the next day, they had removed doors and door jams. When asked who authorized them to do this and why they did that, they just said they needed to because they were damaged. Just total disregard for the direction I clearly provided to them. I ask where the door jam were and to return them back to my house. They never did and had multiple excuses. First they said they left them in the garage and they don't understand where they went, then it was we threw them away already and cannot not return them. 50% of the time, the equipment was not in use or stacked in the garage or in a corner somewhere, because the contractor was working in the house. Their bill says the equipment was monitored and in operation, well that wasn't exactly the truth. They had also taped and wrapped plastic around the back of the damaged kitchen cabinet, with no fans blowing in that area (one of the main places water soaked). I do believe plastic normally retains moisture and doesn't allow the area to dry (Thats where they would do their moisture test to show their services were still required and it wasn't ever going to dry.) During one of their visits to the house, their employee had a conversation with the Buyer that is purchasing our home. I was informed by the Buyers Realtor that she couldn't believe what the Restoration 1 employee was telling the buyer about the status of the moisture level in the house and was scaring her to death about mold. This almost cost us the sale of the house and it took quite a bit to convince the Buyer there was no problem with mold in this home. There is absolutely no reason for their employee to be providing private information about my house with anyone other than their contracted client. Needless to say, I asked them to remove their equipment and I had to ask multiple times, they threaten me by stating "They would not provide a certificate that the house was dry and moisture free to my insurance company and insurance adjuster". I felt like they were trying to hold me hostage to keep their equipment onsite for as long as possible. I WOULD DO MINUS STARS FOR RESTORATION 1 IF POSSIBLE!

I was very pleased with the outcome in having Restoration 1 of Conroe do the work on my home…read more An older home, ca. 1980, the plumbing is largely galvanized steel. It developed pin hole leaks, apparently a common occurrence at its age. Fortunately, the major damage was to the garage. Upon inspection, there were issues with the horizontal hot water runs for both the ground and second floor. I had a plumber replace all of that with PEX, which left the sheet rock repair. I had 3 estimates with Restoration 1 coming in at the best price. Shain Mann, the owner, was present each day, ensured quality work and protection of contents throughout the job and was very pleasant to work with. He pointed out some minor mold issues that he corrected along the way. The quality of the sheet rock work and painting was excellent. This included ceilings with texture matching, walls with texture and paint matching, etc. Very nice. I encourage anyone looking for recovery from water damage to check these guys out. My only caution applies to all such service providers: they like the insurance jobs where they can tack on high margin items without challenge from the insurance company. Take the time to closely review each line item of your estimate if you are paying your own way - it can save you $500-800.

Our rental agency contracted Total Restoration to fix some water damage from a leaking pipe. Jose…read moreand Michael came and were very professional. I had so many questions about the next steps and they gladly answered me and was so nice. I would definitely recommend this company.

Oh my gosh people, if I could give this company more stars I would. I'm even considering writing to…read morethe Better Business Bureau letting them know, that Total Restoration is a A+ company. We had two trees fall on our house in May 2024 puncturing our roof and ceiling, and we were referred to Total Restoration by a neighbor. I will be forever grateful for both the neighbor and the referral. If you are local to Houston and need anything, CALL THEM! The owner (Wade Bowles) came out himself which my husband and I both thought was incredible but he took it a step further and climbed onto our roof with the roofer! THE OWNER himself! Talk about customer service. There are too many to name here but we've written down everyone's name that came through our door. I will add Colby Hutchinson, Sergio Rodriguez, Victor (I'm sorry I forgot your last name) the painter, and Jessica Bowles are such good people that throughout this rough time, We've felt loved and taken care of. Please save yourself the headache and call (936) 321-7205 them when you need them. I never write reviews of company's so know that this company goes above and beyond for their customers and deserves this review and better! Thank you Total Restoration, truly amazing job and awesome people.

Words can hardly describe how blown away, and truly grateful, I am for Rick and the entire Xtreme…read moreCleaning team. I was dealing with a difficult situation from states away, and felt borderline helpless. From the very beginning, Rick stepped in with compassion, professionalism, and a solutions-focused mindset that immediately put me at ease. He quickly assessed the condition of the home, came up with a clear plan, and communicated with me every step of the way. Rick and his crew went above and beyond, not just cleaning, but completely transforming the house and bringing it back to a spotless, livable condition. Their work was exceptional, and their integrity was just as impressive. Rick's dedication didn't just improve a property, it truly changed someone's life. The impact of what he and his team did goes far beyond cleaning, and I'll be forever grateful. I would work with Rick and Xtreme Cleaning a thousand times over, without hesitation. Thank you, Rick, for everything you did. You made what felt like an overwhelming challenge completely manageable, and I'll never forget it.

Rick Stevens and his team Xtreme Cleaning & Remediation Services LLC have done it again! Fantastic…read morework by his crewmember Cameron. Cleaned our carpets and did a wonderful job. Quality work at affordable pricing. Will be calling to use them again.

A very small section of our roof was sagging. Abbott Roofing & Construction was one of several…read morecontractor's who were contacted and ultimately selected for the job. Work started ahead of schedule only to discover that underlying damage was more extensive than estimated. The team worked safely and quickly, keeping us informed of findings at each step of the process. Change was handled effectively and fairly keeping the project ahead of schedule and on budget. The team was professional and cleaned their work area thoroughly upon completion. Highly recommended.

From the owner: Abbott Roofing is a leading and reputable roofing company based in Willis, TX. Ever since we opened…read morefor business, we've taken a comprehensive approach to project management, providing our clients with a wide range of services to cover their needs. Give us a call today for a Free Estimate on any roof repair or replacement.

The project we had was small in scope and they were able to complete it in about a day and a half…read morewhich was very convenient. Dominick even changed his schedule to accommodate our schedule to help us out, which really appreciated. There were also a couple of punch list items that they completed in addition to a smaller fix that he included in the price. The contract was also reasonable and didn't transfer all liability to the customer, which is rare. Overall a good experience and I'd hire them again.

From the owner: In an era where climate resilience and rapid response define property restoration, Fifth Ward…read moreRestoration emerged as Houston's pioneering force in water damage restoration, mold remediation, and emergency services. Through innovative deployment of advanced moisture detection technology and IoT-enabled monitoring systems, we're revolutionizing how restoration services adapt to evolving environmental challenges and customer needs. Our data-driven approach to damage assessment and restoration protocol development has established new industry benchmarks for efficiency and effectiveness. By integrating predictive analytics with hands-on expertise, Fifth Ward Restoration delivers precision-targeted solutions that minimize property damage impact while maximizing recovery outcomes. Our commitment to sustainable restoration practices and eco-friendly remediation techniques positions us at the forefront of responsible industry leadership. As Houston's climate patterns continue to evolve, Fifth Ward Restoration remains dedicated to advancing the science of property recovery and environmental stabilization. Our investment in continuous team education, cutting-edge equipment, and research-based methodologies ensures we're not just responding to industry changes – we're driving them. Through strategic implementation of smart restoration technologies and proactive damage prevention strategies, we're shaping the future of property restoration services.

I used Service Master for mitigation, contents and rebuild due to significant water damage caused…read moreby an upstairs bathroom Vortens toilet tank that cracked. SM was very responsive, on site within two hours. Throughout the entire process, they have been responsive, accommodating and timely. Their service people/team are experts in their fields, courteous and professional, including carpenters, flooring, painters, electricians, etc. Adding pics of some examples of work done in my home. I'm thankful for the team! Highly recommend SM!!!

From the owner: Has your home or business experienced damages? If it is from a fire, flood, or smoke, then it's…read morecrucial that you get the restoration services you need to get back to normal. ServiceMaster Restore offers 24/7 disaster restoration services that will make your home or business whole again. Our restoration company is backed by a national franchise network with over 65 years of experience. We are committed to delivering total customer satisfaction. We offer everything from weather damage restoration to fire and smoke damage repairs to mold remediation. No matter when disaster strikes, ServiceMaster Restore is a restoration company that will be there, day or night. Our company is available 24/7 for emergency restoration services near you.

The BEST roofing company in the Magnolia ( Montgomery County) area hands down. Chuck is the most…read morehonest guy that I have met in my 64 years of life. Following a hailstorm and after the insurance company had sent out an inspector and we had obtained one quote, we decided to get another quote. We called Chuck, and after he inspected the roof, he came to us and said that a new roof was not needed. He provided a detailed explanation, showing us many pictures. I called the insurance company and informed them that Chuck with All American Roofing stated we did not need to replace the roof. The insurance company guy said that in all his years, he had never had a contractor say that a roof did not need to be replaced after an inspector had deemed it necessary. The claim was canceled, and money was saved for both us and the insurance company because of Chuck's honesty. We will keep his contact information and refer him to others in the future.

We have worked with Chuck for our roofing needs for 4 years now. His professionalism, knowledge of…read morethe industry and willingness to assist is amazing during these times of uneasiness in finding a contractor you can trust. His background far exceeds just his knowledge as a roofing contractor and we appreciate the time he takes on each visit to ensure we understood every part of the process. Our roof looks great along with the other home repairs he assisted with as a general contractor. Top notch company and would recommend to anyone. Thanks Chuck!

I had planned several weeks in advance with a different contractor to remove and replace some…read moredoors. I even traveled from out of town and blocked off several days to ensure the work could be done. Unfortunately, just a week before I was scheduled to arrive, the contractor ghosted me. With nowhere else to turn, we reached out to Alan on short notice--and he didn't just come through, he has blown us away at every turn. His professionalism, customer service, and attention to detail are truly rare. He even made a second trip to finish the work and did so pleasantly and without complaint. He turned a stressful situation into a smooth and successful project, and we couldn't be more grateful. This type of service is truly appreciated. We will definitely be using Alan going forward and you should too.

Alan is great. He was very available and responsive before, during, and after the project. He was…read morevery helpful also in helping us understand how the entire process was going to proceed. He is also very honest about what will be required for a successful project. We will be using him for more work down the road as well. Great experience all around.

Always available to answer questions. Did great work. We will use them again for more services.read more

From the owner: Call or text now for a free estimate (832) 873-1290! We are experts in a wide range of projects for…read moreyour needs. We specialize in complete kitchen and bathroom remodels, as well as home remodeling and roofing services. You can trust that we will DO IT RIGHT from the start, and our commitment to making every customer happy is unwavering, making you feel valued and important! One of the greatest joys of being a Christian is this. Whatever we do, we don’t do it just for ourselves—we do it for the Lord. That includes the way we build our business. The way we lead our teams. The way we serve our customers and clients. You matter to us and Our work matters. Your home matters to us and our business matters.