While Ken seems like a nice person and means well, he is completely unequipped for large painting projects. He advertised himself as having a full crew of painters and assured me he could complete our home in two weeks. What actually happened was a total nightmare.
He brought two young workers who clearly had no training in prep or safety. I'm pregnant with a toddler at home, and they failed to seal off work areas or clean up any of the paint dust or sanding residue. I specifically asked for the job to be hand-rolled for health reasons, yet Ken spray-painted our ceiling right next to my toddler's room while she was napping.
In two full weeks, all that was completed was partial prep, a sprayed hallway ceiling, and one poorly painted bedroom. The work was sloppy, with paint peeling from baseboards and splattered on our brand-new hardwood floors. The house was left covered in dust and debris.
To make matters worse, our new painter immediately noticed that none of the vents had been protected during Ken's prep work. My husband removed the air filter and found it completely drenched in white paint. The new painter advised us to replace the vents and air filters entirely because of how much paint and dust had been sucked into the system.
Ken then called out five days in a row with a string of excuses, showed up late when he did come, and often left early. After I paid him a 50% deposit, progress stalled completely. When I asked for a refund after seeing how little had been done, he refused and told me "good riddance."
Multiple professional painters have since inspected his work and confirmed it all had to be redone. My new painters have been punctual, professional, and somehow even more affordable.
Finally, Ken told me he was lead-paint certified and charged me for lead encapsulation work on our porch. Not only was it done incorrectly with peeling areas left exposed, but he later admitted he was not certified after all.
I rarely leave negative reviews, but this experience was unacceptable and unsafe. I'll be pursuing legal action and hope this helps others avoid the same situation. read more