Since new management took over late 2023 things have improved. The office staff is friendly and…read moreknowledgeable and follow through is finally a thing. The maintenance staff Angelo, Javon and Kyle are friendly, very knowledgeable and take pride in their work. Being an older property there are going to be some issues related to that, however it's nice to finally have a team in place that cares about our concerns and takes them seriously. The apartments are big in area and I feel very safe here. Would definitely recommend this property for individuals of any age from young adults to retired folks, or families with children. Great location with tons of restaurants and shopping located within 5 to 25 minutes of the property.

Alright at first, then went sharply downhill…read more Pros: Nice pool, well kept grounds. Cons: Animals in walls, dishonest office staff, mediocre maintenance (refrigerator door put on upside down after refrigerator went out and had to get a new one). Not all electronics work in apt (thermostat, intercom), sliding door didn't lock and wasn't fixed. Our apartment had animals in the walls which made a lot of noise in the middle of the night. One night an animal started eating through the drywall in our bedroom and was sticking its paws out into the room. I called the emergency maintenance line and no one ever answered my call. Had to barricade the bedroom door so when the animal broke through it wouldn't be free in the apartment. Went to the office the next day and they offered to put poison in the wall, but didn't care that there would be a smell of dead animals in the walls. Poison was sprinkled in one wall and the animals kept coming back. 8 subsequent calls were made over 4 months time and we were told they would think about fixes, but nothing was ever done. POOR customer service.

I just recently rented a unit with Brickshire and I've had a wonderful experience with Myiam who…read moreworks in the leasing office. She has been on top of every concern I've presented to her and has been very pleasant and professiona to work withl. Thank you Myiam. Based on previous reviews for Brickshire, I pray my experience moving forward doesn't change for the negative.

I haves lived her for almost 5 years as of late they have moved in some of the most uncertain…read morecharacters. Weed smell in the hallway, stolen packages and nothing can ever get resolved. This property has certainly took a turn for the worst. Management has change three times since I have lived her and no explanation has ever been given regarding that. This is the fourth package the deliver person has taken a picture of leaving and all of a sudden the package is gone! you hate to order anything that doesn't involve amazon, because you will never see it! What a flipping joke! People over my head like there is a goat rodeo happening in this complex now.

If you want to live with critters in the walls and ceiling, this is the place to be!…read moreManagement has been called and is doing nothing. I asked to move to another unit and was told that many others have the same problem. The critters are extremely loud at night, and it sounds like they're coming through the ceiling and walls! If I moved, I would have to pay another security deposit and a moving fee. My son and I only get a few hours of sleep, and no one seems to care. This sh*t is crazy...they don't even know what's up there!! Who the f*** wants rabies!!

This place is run by slumlords. Take your rent and dont fix shit. The mgr Janet stated" all of my…read moretenants are happy ". What a bunch of crap. Baseboard heaters and ac wall unit are energy pigs. Prepare for high utility bills. Actual apartment condition looks nothing like the office model. Carpet is piece mealed and matted down. Appliances are old and run down. They allow neighbor on oxygen to smoke inside. Thanks for putting resident at risk for fire or explosion. Sounds like a schererville fire code violation. Patio door leaked cold air and mold present made me sick.

I am a current resident of Haven Hobart. I have been a resident for less than a year almost a year,…read morebut not quite. I've already spent $900 in towing fees from them having my vehicle towed. And that $900 was the results of three tows. The most recent tow was because I changed the plates on my vehicle from a temp to an actual plate. Mind you I had already registered the vehicle using the vin (which they require of you) yet they still towed my car as soon as I changed the plate because I had not updated the plate as soon as my actual license plate came in as in my plate was put on there yesterday and my vehicle was towed last night at 2am ! Stating that it was an " unregistered vehicle " . This is just one of THREE instances where my vehicle was towed. It cost $300 every time they tow your vehicle and they tow your vehicle as though there are actually people being parked here that don't live here. As though this apartment complex is that important . Management will offer you no help no way shape or form so off of that alone, I wish I never moved here. It's a Money grab as though the $1400 a month that I pay already is not enough.

The experience was completely awful. Went in looking to lease one of there apartments. Filled out…read moreall information on the online application and paid 400 dollars to do so. They said within a week we would receive an email to let us know if we got approved. After 3 weeks we didn't hear back from them and this point they were changing our application. They moved up the rent 130 dollars. Changed the apartment information. When we called them they asked us what day we would like to move in and at that point we said we wanted the application money back which was the 350 dollars ( they told us it was refundable if we didn't get approved or 24 hours after we got approved) that we could no longer get the money back due to there policy. They lied and said they tried contacting us and that we received an email which we did not. We got a hold of Simon the same guy we told all our information about (leasing information, move in dates) said they we never told him anything and that our application was still being processed by the property manager. Still not knowing if we were approved. We told Simon we wanted the money back and he told us the property manager would contact us the next day. It's been 3 days and no one has reached out we have called 20 times and they will not answer the phone. I've left an email and they failed to respond. No one here wants to help anyone the only person who was helpful got fired. Would not recommend.

They are rude over charge you cameras never work doors do not lock do not shovel the parking lot…read morewhen it snows let the washers smell like mildew for weeks

They have the worst customer service I ever experienced.All of the leasing agents are rude except…read morefor one.They don't respect or know how to speck to their tenant.They told me my apartment was going to be cleaned and moved in ready and it wasn't it was so much old grease caked up under the cabinets and over the stove it would make anyone sick.i would never recommend them to anyone not even a roach to stay there.so much for new management.the heat barely works I was freezing all weather.Stephaine the second in charge barb are both entitled and unprofessional women.Stephanie is extremely rude and tries to talk down to you. in a whole she just needs to be fired. Just don't move here waste of money literally

We love living at Cypress Pointe! We have lived here for 3+ years and could not imagine living…read moreelsewhere. The maintenance staff is fantastic! They are always very quick to take care of any issues that arise. You can tell they take great pride in their property, always keeping the grounds in great condition. They always offer a friend smile and wave. The office staff are excellent as well. The girls in the office are always very friendly and polite! They take the extra time to get to know their residents and always remember the small details. Cypress is also undergoing renovations. We stopped by to see one during their open house and it was AMAZING! We will be looking into transferring into a renovated unit when our lease comes up for renewal. Overall great place to live. So happy to call Cypress Pointe home!

From the owner: Located minutes from Crown Point's charming downtown square, Cypress Pointe Apartments offers a lot…read morein a small package. Our Clubhouse features a 24-hour Fitness Center and a recently renovated pool. Other amenities include covered parking, laundry facilities and more. Call us now for more information on how to call Cypress Pointe your home!

The management here is rude if you are lucky enough for the to correspond. Do not look for deposit…read morereturn either. Don't expect apt to look like pictures our appliances were circa late 90'ss

This is a great place to call home. The people who run this place are good. The size of the…read moreapartment is huge! It's quiet! There is never any trouble here. This place is just swell!

DO NOT MOVE INTO NOTHING OWNED BY THIS COMPANY! It's 30 degrees and we have no heat! In the summer,…read morewe have no air and maintenance takes their time repair anything that's broken! Rent is too high for NO amenities & no upgrades. THIS PLACE SUCKS!!!!! The only time they call you is when you withhold, just so they provide basic essentials like heat, air conditionin, flushing toilets, no leaking pipes etc!

Do not rent from this establishment! Please read the fine print in your lease! Deceptive practices,…read moreshoddy work in the apartments.