I just recently rented a unit with Brickshire and I've had a wonderful experience with Myiam who…read moreworks in the leasing office. She has been on top of every concern I've presented to her and has been very pleasant and professiona to work withl. Thank you Myiam. Based on previous reviews for Brickshire, I pray my experience moving forward doesn't change for the negative.

I haves lived her for almost 5 years as of late they have moved in some of the most uncertain…read morecharacters. Weed smell in the hallway, stolen packages and nothing can ever get resolved. This property has certainly took a turn for the worst. Management has change three times since I have lived her and no explanation has ever been given regarding that. This is the fourth package the deliver person has taken a picture of leaving and all of a sudden the package is gone! you hate to order anything that doesn't involve amazon, because you will never see it! What a flipping joke! People over my head like there is a goat rodeo happening in this complex now.

I had an after hours call for maintenance and Maurice came within a timely manner! I cannot thank…read morethe Prairie Pointe and their maintenance team for helping us!

The dishwasher was not operating well. The bathroom faucet was leaking. I submitted a service…read morerequest for both items. Dishwasher and faucet were quickly replaced. Maurice completed the work in a professional manner. He has excellent customer service skills, very knowledgeable, and a pleasure to work with.

I lived there two years ago. Management they're all liars.!! don't be deceived. It's a shit…read morehole.!!! especially the way it's run!! their attitude sucks! They don't give a shit about any of the tenants!! and I mean any! Run as fast as you can! I wish I could give it zero stars hopefully you got rid of all the old management I was gonna stay and move from one apartment to another. When I got back from town, they jacked up my rent. They are liars! They didn't report it to my credit. Not even good with keeping up with that I just used it and had it finally removed. Should've never been there to begin with a vengeful people in the office.

I received 3 apartment offers on the same day. I received a phone call asking if I found a place…read moreto live and requested a viewing along with the promise "its the best price & place to live" in the area. I was skeptical until I met Jennifer Wall. She treated me with the utmost respect and gave me all the reasons to reside in the complex. Jennifer couldnt have been more exact fullfilling all my single man needs amd much more. She is the reason why I didnt choose another complex.

My family has lived here for 7 years, and as of June 2026, after going through four different…read moremanagers, they finally hired a team that truly understands customer service. The current manager is professional, polite, knowledgeable, and most importantly, solution-oriented. The entire team doesn't just care about the growth of the company, they genuinely care about the residents. Because of that, we've renewed our lease. This community is finally moving in the right direction, and it's refreshing to see a team that is committed to making this a place people are proud to call home.

I just moved in recently and had a very good experience with them setting up my new apartment…read more Jerome was very helpful and answered all my questions and made sure everything went smoothly.

The management here is rude if you are lucky enough for the to correspond. Do not look for deposit…read morereturn either. Don't expect apt to look like pictures our appliances were circa late 90'ss

This is a great place to call home. The people who run this place are good. The size of the…read moreapartment is huge! It's quiet! There is never any trouble here. This place is just swell!

This is what I walked into on my first day of move in. No one from the office did a walk through…read morewith me just handed me the keys. When I complained they brushed me off with an attitude. The apartment smelled of weed, cigarette smoke and feet

I had a great experience working with Amber. She was very knowledgeable and polite. She paid very…read moreclose attention to what I was looking for. I would recommend to anyone that she will give you a clear picture of what your future will look like living in the apartment complex.

Since new management took over late 2023 things have improved. The office staff is friendly and…read moreknowledgeable and follow through is finally a thing. The maintenance staff Angelo, Javon and Kyle are friendly, very knowledgeable and take pride in their work. Being an older property there are going to be some issues related to that, however it's nice to finally have a team in place that cares about our concerns and takes them seriously. The apartments are big in area and I feel very safe here. Would definitely recommend this property for individuals of any age from young adults to retired folks, or families with children. Great location with tons of restaurants and shopping located within 5 to 25 minutes of the property.

Alright at first, then went sharply downhill…read more Pros: Nice pool, well kept grounds. Cons: Animals in walls, dishonest office staff, mediocre maintenance (refrigerator door put on upside down after refrigerator went out and had to get a new one). Not all electronics work in apt (thermostat, intercom), sliding door didn't lock and wasn't fixed. Our apartment had animals in the walls which made a lot of noise in the middle of the night. One night an animal started eating through the drywall in our bedroom and was sticking its paws out into the room. I called the emergency maintenance line and no one ever answered my call. Had to barricade the bedroom door so when the animal broke through it wouldn't be free in the apartment. Went to the office the next day and they offered to put poison in the wall, but didn't care that there would be a smell of dead animals in the walls. Poison was sprinkled in one wall and the animals kept coming back. 8 subsequent calls were made over 4 months time and we were told they would think about fixes, but nothing was ever done. POOR customer service.

We love living at Cypress Pointe! We have lived here for 3+ years and could not imagine living…read moreelsewhere. The maintenance staff is fantastic! They are always very quick to take care of any issues that arise. You can tell they take great pride in their property, always keeping the grounds in great condition. They always offer a friend smile and wave. The office staff are excellent as well. The girls in the office are always very friendly and polite! They take the extra time to get to know their residents and always remember the small details. Cypress is also undergoing renovations. We stopped by to see one during their open house and it was AMAZING! We will be looking into transferring into a renovated unit when our lease comes up for renewal. Overall great place to live. So happy to call Cypress Pointe home!

From the owner: Located minutes from Crown Point's charming downtown square, Cypress Pointe Apartments offers a lot…read morein a small package. Our Clubhouse features a 24-hour Fitness Center and a recently renovated pool. Other amenities include covered parking, laundry facilities and more. Call us now for more information on how to call Cypress Pointe your home!

They are rude over charge you cameras never work doors do not lock do not shovel the parking lot…read morewhen it snows let the washers smell like mildew for weeks

They have the worst customer service I ever experienced.All of the leasing agents are rude except…read morefor one.They don't respect or know how to speck to their tenant.They told me my apartment was going to be cleaned and moved in ready and it wasn't it was so much old grease caked up under the cabinets and over the stove it would make anyone sick.i would never recommend them to anyone not even a roach to stay there.so much for new management.the heat barely works I was freezing all weather.Stephaine the second in charge barb are both entitled and unprofessional women.Stephanie is extremely rude and tries to talk down to you. in a whole she just needs to be fired. Just don't move here waste of money literally

Avoid This Apartment Complex at All Costs Our experience…read moreliving here was extremely disappointing, especially when it came time to move out. We were scammed out of our security deposit with false claims of damage that simply weren't true. We have photo evidence showing the condition we left the apartment in, yet they still charged us for things that were never broken or missing. The customer service was rude, dismissive, and completely unhelpful, especially regarding the move-out process. A a proper walk-through was not encouraged, which now feels like an intentional move to avoid accountability. Do yourself a favor -- don't waste your time or money living here. There are far better-managed properties out there that won't try to take advantage of you when you leave.

I have photos like this for everyday for the past few weeks, but I can only put 10 photos. Gym…read moremirrors and windows not cleaned ever, hot tub has been closed for 2+ months with no sign of opening, pool opened a week late with no communication from staff, multiple maintenance requests have gone unanswered, internet is terrible, community events are sporadic at best we had zero over the winter. The 'updated' desis marble counter tops, they won't even put fans in the apartments. Then they will call, text and leave mail about signing up for another year when the service is terrible. I highly recommend looking somewhere else for a place to live. On top of this, was charged for my last month of rent after I moved out, rent I paid. Now the property manager Mrs. Navas, will not return my calls. DO NOT LOVE HERE