This travel agency is very unprofessional. They offer you good deals just to never get back to you…read more The staff is very unorganized and they lack customer service skills in particular the owner who fails to lead by example.

I wish I could give them 0 stars. First of all, no one greeted us when we walked in, and we even…read morewalked in WITH one of their employees! No one acknowledged that we were there, another lady ended up even coming out of her office to talk to the one who had just walked in with us, and STILL didn't say anything to us. Finally after they were done talking they asked who we were here for... this is a good 8 minutes later. We then said we were interested in a trip coming up and she replied with, "You'll have to make an appointment because I'm super busy trying to get 18 people to Mexico right now and a few other people who want last minute trips..." First of all, it said walk-ins were welcome, and second of all, who says that??? I don't care if you have other trips you are planning... that's your job! Needless to say the next place we called ahead of time and they said come on down, one of our agents will help you right away! Horrible customer service, and they were far from welcoming and professional. Go to BJ Travel Center in Fremont instead. They are AMAZING!

We have been using BJS Travel for many years. Brian Piazza is the best. very efficiently, kind,…read morefriendly and the most important thing, he always help me to buy the best trip !!! Thank you Brian, excellent customer services!!!

Do yourself a favor and don't use BJ's Travel to book anything, they don't value their customers…read moreand are not honorable. Use Vacationstogo.com instead, great deals and they stand by their prices and will even match and beat other competitors price.

We cannot thank Amy Tan enough for the truly unforgettable trip she planned for us. This was a…read morelast-minute getaway with some very unique circumstances, and Amy handled everything with such care, thoughtfulness, and expertise. She not only made it all come together seamlessly, but also saved us a few thousand dollars by choosing the perfect hotel and ideal travel dates. From the very beginning, we felt completely taken care of--and that feeling stayed with us the entire trip. What could have been stressful turned into something incredibly special. The experiences she planned were beyond anything we could have imagined. We spent our days laughing, bonding, and trying new things--ziplining through the jungle, ATVing through forests and shallow rivers, and even swimming half a mile through a breathtaking cenote. We saw dolphins and sea turtles, visited a beautiful Mayan village, and enjoyed some of the most authentic and delicious Mexican food we've ever had. There were also so many magical, unexpected moments--like spending time with monkeys and deer, and even spotting a massive wild stingray. Every day felt like something out of a dream. What meant the most to us, though, was how safe we felt the entire time. As someone who is usually a very nervous traveler, I can honestly say I felt completely at ease. Amy created an experience that was adventurous and exciting, yet always grounded in a deep sense of safety and trust. This truly was a trip of a lifetime, and we are so grateful to Amy for making it possible. Her attention to detail, her ability to understand exactly what we needed, and her genuine care for her clients set her apart in every way. We will be talking about this trip for years to come--and we cannot wait to work with her again.

We planned a two week trip to London and Paris with Amy's help. She was extremely professional:…read moreknowledgeable, helpful, friendly, accommodating and available. I did not have one single negative interaction with her. During our trip, I called her once in a panic because I couldn't confirm a prearranged taxi to get to our train, and she responded even though it was midnight, California time. I cannot say enough positive things about her. We will most definitely go back to her for future trips! Oh, and YES! Our trip was amazing!

I love working with Mary and her team. She's very attentive and detail oriented, and she goes above…read moreand beyond at every step. She planned our recent "bucket-list" trip to Asia, and I can't wait to start planning my next vacation with her. On this Asia trip, one moment that really stood out - we made a reservation at a restaurant in Bali, and we asked if she could add to our itinerary. She did more - she reached out directly to the restaurant to let them know we were so excited for the dinner. When we showed up, we got a great table, a birthday cake, AND the manager stopped by to say hi, referencing the note she received from Mary. Just wow.

Laying it on the table ... Mary Kraemer's Masterpiece Travels has orchestrated for us the most…read moremeaningful and memorable experiences of a lifetime. Numerous voyages on Queen Mary 2 (currently the only passenger "ocean liner" in the world), going to luscious Caribbean islands, to Spain, and on Transatlantic crossings from New York City to England and back. The otherworldly views from the cliff tops of Eze, overlooking Monaco and the Mediterranean. Luxurious yet affordable stays on Mykonos and Santorini with beautiful sunsets seen from our rooms. Thanks, Mary, for all you have done for us over the years - and we greatly value your genuine friendship.

Here 2 there Travel Agent was very helpful in helping us plan our trip to Madrid, Sevilla and…read morePorto. I also appreciated her enthusiasm. I highly recommend Here 2 there Travel Agency.

Excellent recommendations and service. Adrienne is very knowledgeable and friendly. She made our…read moretrip to London and Paris very special.

Thinking of a trip to China? Well, we're planning a trip in 2026. Only after making an online…read morebooking deposit for a trip did I realize that the difficult part is securing a China visa. Further learned that for persons born in China "territories." ie, Hong Kong and Taiwan, the visa application process is much more complicated. Googling China Visa applications resulted in a lot of information. Too much information, in fact, that caused me to think that the process may be futile. Indeed, a HK-born friend who underwent the process decided to cancel her China trip because of these complications and hassles. I was confused and dismayed. Wife suggested I contact our decade-long travel agent, Eva Ho of LL Travel in Milpitas. I didn't realize they provide this service. Since her office is nearby, I decided to do it the old-fashion way and meet with her in person, without going through all the back & forth of texts and emails. So glad I did. Explained to her my situation and she guided me to locate documents that she would need to optimally prepare our Applications. Eva made copies in her office, took a photo of me (I submitted my wife's via email, following her guidance for photo-taking), started filling out our online applications, and took possession of our USA Passports. That was a Tuesday afternoon. A week later, on a Friday, I had our Passports back in hand, containing 10-year China Visas, when I picked them up at her Milpitas office. Took 7 business days. In fact, the visas, as stamped, were issued in exactly one week. The beauty of this smooth & quick process: -- White-glove treatment from start to finish -- All inclusive service: filling application, taking photos, copying, etc. -- L L Travel office is conveniently located in central Milpitas, across from Taiwan Culture Center -- Eliminated all the stress and worry of process -- Eliminated the need to make two trips into China San Francisco - Consulate (eats up more than half a day each) -- Eliminated the expense and risk of sending Passports through mail/Fedex (if through other non-local Visa Service provider) -- Leverage visa expertise of a person who has done the process countless times -- Visa application may be submitted before the 90 days of a China trip -- Eva & Julie speak English, Mandarin, Cantonese, and Vietnamese. They also handle Vietnam visas -- Fee for service + China Visa is a very reasonable $300 (Visa fee is $140 alone). Other online place/s charge as high as $632 + Fedex fees -- Lesson: sometimes it's best not to do it ourselves online. Pay for the guidance/service of an expert. If you're in Silicon Valley/SF Bay Area and need a China Visa, contact Eva Ho or business partner, Julie Lam, of LL Travel, to arrange an appointment. Eva@LLTravel.us Julie@LLTravel.us

My wife Jenny and I used LL Travel to get her Vietnam visa after getting married and updating her…read morelast name. Julie helped us and seemed friendly and professional. She handled the passport renewal, took her photo, and told us she'd notify us when everything was ready. I picked up the passport when told it was ready, but Julie wasn't there. Another staff member handed it to me after making a copy, and we trusted that everything was complete. Jenny didn't find out until she was at the airport for a red‑eye flight that the visa was never placed in her passport. She was nearly denied boarding and had to apply for an emergency visa on the spot. It was incredibly stressful and cost us extra money due to their error. When she called Julie afterward, LL Travel refused to reimburse her and claimed they tried to contact her. We were never notified ahead of time that the visa was missing or needed to be picked up separately. Mistakes happen--but refusing to take responsibility is unacceptable. This was careless handling of important travel documents, and their response showed a lack of accountability. I would not trust LL Travel again. Proceed with caution.

This is a very long overdue(nearly two years) review…read more My wife and I got married in October 2017 and we chose AST Travel's to book our honeymoon. Denise went above and beyond to make sure our honeymoon was the best and it was beyond PERFECT!! Denise booked our flight and a ten day all inclusive stay at Sandals Resort in Whitehouse, Jamaica and made the process extremely smooth. When we got there, she even paid out of her own pocket to make sure we had candlelight dinner on the beach. My wife and I are so grateful to have found Denise to help plan our once in the lifetime trip. I HIGHLY recommend Denise to book your trip, no matter where it is because she will make sure you enjoy every second of it!! Thank you so much for your dedication to helping us Denise!! We will be seeing you soon:)

This is long overdue (month). I travel a lot, mostly for…read morebusiness, so most of the arrangements are handled for me. When I do travel for myself, I go back and forth with booking it myself or with a travel agent. For years, I have had my personal arrangements done with an agency in SoCal. I live in the northern part but have been dissatisfied with the agency, that I have worked with for years - lately. Without getting into my hectic life, I decided that I had to "hopefully" find a travel agent, that would work with me, knowledgeable and that was local (the latter not so much). I stumbled across AST from Yelp and various other sources. I called at an off-time, not thinking much of it. Denise followed up the next day with a phone call and was very attentive. She was extremely knowledgeable, yet listened and knew what my needs were. I have to say, that the months prior to my trip to Hawaii, she kept me abreast and put my mind at ease. Never once did I ever felt unsure of her capabilities, as we both were out of town quite a bit. AST/Denise kept in touch with me (pretty much on a weekly basis), prior to my trip. *never had that before!* Because AST and Denise booked my entire trip, I never had to contact or change "anything". My get-away was PERFECT! Had it not been for AST and Denise, I don't know if I would've pursued with the vacay. Note: I go annually but am in the midst of personal stuff. I am happy to say that I plan on using their services, to spread the word on AST and to say, that I've finally found an agent, who not only delivers but is genuine. Thank you so much for working with my quirks as well AST!

Sharon has planned several trips for my family and each time she's done an absolutely wonderful…read morejob. She's great at preparing several options, able to talk through the pros and cons of each one and she always finds the best deals! I highly recommend Kent Travel Team for any travel booking. It's always easier, cheaper, and better than you could do yourself.

From the owner: We help you plan your dream vacation! Our services are free and you get discounts that are only…read moreavailable when working with a travel agent. We book family, couple, group, corporate, sports, Disney, Universal, cruise, all inclusive, and many more vacations. Let us take on the stress of planning a perfect vacation so that you can enjoy your stay knowing that everything has been taken care of. Contact us today for your free quote!

My elderly sister in law bought a round trip ticket SFO to SYD in from VJ at Fly air travel…read more510-744-5152 in 2020. She cancelled the trip because of the Covid lock downs in USA and Australia. Sam at that phone number says I need to find VJ to ask him for her money back. United airlines O8DTB1 If VJ sees this call Vinay Chand.

From the owner: Elevate your travel experience to new heights as you soar through the clouds with our premium…read moreairlines. Immerse yourself in opulence, and let us redefine what it means to travel in style.

Ethan Allen is the one stop shop for any and all travel arrangements. I can't tell you how many…read moretimes they have saved me time and money when it comes to traveling. They are an American Express agency (direct access to Travelers Cheques) and from being in the business for years, they have access to a slew of markets, whether you are looking for an upscale vacation, a perfect honeymoon trip, an air/hotel/tour package, a group cruise or to use their corporate travel services for your company. Regardless, they are friendly, knowledgeable, efficient and have great deals. Their Menlo Park office is the closest to me, but they also have offices in San Mateo and San Francisco. If you're even thinking of going through a travel agency for your travel, I can't recommend Ethan Allen Travel enough!

We have used The Cruise Loft at AHT for trips to Hawaii and Cruises. We've always appreciated the…read moreexpertise and extensive knowledge of each resort/hotel and cruise ship (yes, each ship within a cruise line). We highly recommend the Cruise Loft and All Horizons Travel.