Firstly, the store is open to the public. I looked for some signs, but there was nothing posted,…read morebut ask and the answer was a resounding yes. I give five stars to any place that convinces me I need that bit of kitchen equipment. Not just replacements or duplicates, I mean stuff that does not exist in my kitchen. I have limited space in my kitchen and I do my best to avoid nonessentials. And there are not too many holes in my kitchen inventory. Since this is a restaurant supply store, I figured most of the equipment would be inappropriate for a home kitchen. And mostly it was. I really don't need paper napkins 5000 at a time. But every now and then I saw something that you don't normally see for the home cook. Now the restaurant size woks and pots were to be expected. What I didn't expect was the equipment that's clearly meant to cook individual size portions. Literally these were the cutest little woks I've ever seen. These were also the only woks where I had even the faintest chance of executing that professional chefs flip. I gave it a whirl and no luck. It's still too heavy for me. They did have some items that were on clearance. Now these prices are perfectly in line with other stores, possibly even lower. But way too late, I already have those. What a bummer. There's some stuff that automatically incited lust. But I already know this type of equipment should never be installed in a residential kitchen. For example, they had gas burners for restaurants. I seriously doubt anyone would run the gas pipes that you need to fuel these burners. I think they would violate most residential building codes. Nevertheless, they're awesome kitchen porn. I found the mix of kitchen equipment very interesting. The percentage of items that were clearly of Asian origin was very large. Here are all the missing doodads that *some* Asian markets should be stocking... Have you ever been frustrated purchasing equipment, where the plastic bits like the lids keep breaking and you can't find the replacements? Take a look at this place, the containers are standardized and so are the lids. Finally. I ran across some truly unexpected items. A lot of them were things you never think of like replacement knobs for pots, replacement wooden handles for woks. And you know those traditional brushes that your mom insist is the only way to clean a wok properly? They had it. They had it in the extra extra extra large size, but they had it. And sometimes it was just little things like the kitchen gloves that look like they would survive a tornado. Unfortunately, they were all latex and I'm allergic to latex. Oh well. Of course, there are the bits of equipment that are only useful in the home kitchen and obviously they are completely missing. Sometimes professionalism is too big of price to pay for giving up traditional cookware. If you're just glancing at the prices, they seem awfully high. But take the time to pull out the item and hold it in your hands. There is no doubt it will be heavier and probably has some interesting features that you won't find for the home version. Let's just say the wire racks will hold your cookies even if they're made of lead. And just to make my point, there was no nonstick anything anywhere that I could spot. For those of you who are looking for kitchen items that are a little bit out of the way or need something heavier duty than average. This is a great place to shop. On the other hand, many of these items are going to be too large to store easily or even to use if the dimensions of your kitchen equipment don't match. The Customer Service in the store was simply fantastic. They left you alone if you wanted to browse, and there was certainly plenty to browse. If you had questions or if you were getting serious about a purchase, they were happy to answer questions and make recommendations. 100% recommend if you are a kitchen equipment geek. You'll have fun even if you can't use any of it. 50-50 if you are looking for something unusual. Most items are only stocked if they are used in a restaurant kitchen. There's nothing that specifically aimed at home kitchens. For example, there are no kitchen appliances. Inventory fluctuates. I was delighted to find a silicone baking mat, but it only came in the half sheet size. My hopes for a domed wok cover rose high when I saw the display of Asian kitchen utensils. But the only wok covers I saw were clearly meant for the industrial size version and not for my puny home kitchen. I would say the store is not for everyone. If you love kitchen equipment, you'll enjoy browsing here and snagging cookware that you can't find anywhere else. For everyone else, most likely you find it disappointing since most of the equipment can be found in your regular department store except these are heavy duty. you may not want to pay the higher expense for an item that's going to outlive you. Or maybe we should all buy here instead of caving to our culture of consumption.

We went to Restaurant City to look for something specific we needed. We were looking for a splash…read moreguard to use while cooking, but they didn't have any here. We asked an employee, but he didn't know what it was, showed him a picture and he said they don't sell any here. So, overall just a solid 3. They didn't have what we needed.

Horrible unfriendly customer service - traditional Chinese owned service. You can see 5-6 people…read moresit down working when you walk in, but NONE of them stands up or says hello when they see you walk in, even I was in looking around 15 minutes, no body comes to me

Econ World Trading is a supplies store where you can buy things to run your business. This place…read moredoes have at least some items that you need, but is lacking a lot of materials people need especially for their bigger businesses. Might need to go to another warehouse for more options. It's a small warehouse. If you're only going to get a few items here, then this place is enough for you to get by. If you need more supplies than what they have now, I suggest going to Costco Business Center or Jetro Cash and Carry.

Chef Bruce's personality and his fun jokes are the highlights of the event. His instructions are…read moresuper easy to follow. He's attentive and very observant of our cleanliness, our likes/dislikes. He's personal and his thorough teaching helped us make a delicious meal! Laura is chef Bruce's best assistant. She's a female lead yet at the event took a step back into behind the scenes. Without her preparations, we would not have anything to cook with. She's friendly and caring. She took pictures for us throughout the event and send it to us promptly. The experience was wholesome. We had great laughs, delicious pesto gnocchi, delightful tiramisu and genuine conversations. It was a wonderful experience. Thanks a nicest bunch, Laura & Chef Bruce! Van Nguyen (Calyxo's Supply Chain cooking event)

I recently attended a cooking class with my work team, and it was so much fun. Pans on Fire is a…read morekitchenware store, with a room on the side for cooking classes. The store itself is really cute, with useful gadgets and cute towels and knick-knacks. I was part of a group of 12 for the Express Spanish class. There are many different cuisines to choose from, and different durations (e.g., express-1.5 hours, standard-2.5 hours, ultimate-3.5 hours). What made this class run so smoothly is all the prep work that was done ahead of time. Each member had their own apron with their name on it. The cutting boards, ingredients, and tools were laid out around the kitchen. Bruce, the owner/instructor, first gave us demos on knife technique, garlic crushing, and juicing with a fluicher (flat-juicer). Many of these tools are available at their store. Then we worked on different parts of the menu in teams of three. Some of us cut tomatoes, while other crushed garlic. As far as actual cooking on the stove, only 2 members were hands on. After cooking, we sat down at their dining table and ate our meal together. Menu: Gazpacho, Garlic shrimp, Pan con Tomate, Manchego y Chorizo Tostada. Everything tasted good, but my favorite was the garlic shrimp. Hygiene was very important throughout. Longer hair had to be tied, and once we washed our hands, we were no longer allowed to touch our phones. However, Bruce did a great job of taking plenty of pictures for us. Overall, a very fun way to socialize while making something together. I highly recommend this for a team building experience.

My wife and I celebrated our eighth wedding anniversary by taking a date night cooking class here…read more It was hard to find a seat because of all the flies that were flying around on the food. Absolutely disgusting experience! I had the courage to walk back into the pantry only to be confronted by Lord of the flies and half empty used bottles of old vinegar. As for the instructor, she seemed quite new to the world of fine cuisine. It almost seemed this class was geared for children learning to cook, as most of the instructions were geared towards the mind of an eight year-old. As every day cookers, my wife and I learned absolutely nothing except to ensure a clean kitchen before starting meal prep. Obviously, we will not be returning to partake in anymore classes and I highly recommend others to look elsewhere. Sur La Table really needs to get their act together if they want to be taken seriously. Just a few suggestions for those that work there and read this review: 1) every group should get their own ingredients to prepare their own dishes 2) people should wash their hands before starting to touch any of the food which did not happen for our class, especially when you see them picking parts of their body that are quite unsanitary 3) should probably hire a real chef to teach the class so that we actually learned something about proper culinary practices 4) should probably clean the kitchen in between classes so that the number of flies in the kitchen does not rival that of a Porta potty at a heavy metal concert. Quite disappointing to pay $100 for meal that is equivalent to my worst day of cooking. Tata, David

My wife and attended the Art of the Wok cooking class. Orange chicken, wok fried rice, dry-fried…read moreSichuan green beans, and Cantonese steamed milk pudding are a lot to cram into two hours. But all nine students participated and seem to have fun. We look forward to attending more classes. We learned more than just the recipes, such as where to place the cutting board, holding a knife, and the proper technique to fillet a chicken breast. I can certainly carry these tips to other recipes. The instructor was friendly, helpful, and attentive. Previous reviews gave Elaine a bad rap. Either this is a different Elaine or she has improved her courtesy.

Eden!! If you're reading this thank you so much for your time and being so helpful while I browsed…read morethrough your store. Btw, my boyfriend loved his first Japanese steel knife :) Overall great customer service, and even better expertise to help you find what you're looking for. Such a unique place to find a gift or tool, but most importantly, support a local business!

I can't believe this is the first time I've visited this business and I can't be more pleased with…read morethe quality of service and pricing. I had a specialty vegetable cleaver that I needed repaired and sharpened. It had been used by someone to cut something they shouldn't have and there was a nice chunk missing. I brought it into the store and dropped it off. It was ready in a matter of days and the price was more than reasonable, despite them having to do some extra work to get rid of the chip. What j I appreciate it is that they did the repair in a manner that maintained the integrity of the Knife when they could've just had their way with it. I wouldn't have known the difference. They also have a nice variety of kitchen accessories and I was able to pick up a knife sheath to protect everyone from the now razor Sharp clever. It's nice having a local business that does quality work and took the time to explain my options and what was done. They deserve 6 out on f 5 stars!

Wow! The customer service was incredible! We went in to look at espresso machines and were hoping…read moreto get some questions answered. We got more than we hoped for! The associate greeted us immediately with a smile. She was friendly and knowledgeable. She was able to tell us about all the machines and give us guidance on what we needed. We will definitely be back just to work with her. Highly recommend going there!

I went to the store because I had fond nostalgic memories of haunting the place about 25 years ago…read more Back then they had great customer service, they gave me the most awesome cooking advice, there were no high-pressure sales tactics. In fact, one of the staff, told me not to buy the super high-end all clad nonstick skillet I had my eye on because the Lodge cast-iron would do a better job. She then sent me to Walmart because Williams-Sonoma did not stock Lodge back then. They had an adorable little clearance corner filled with useful kitchen items, great for someone just starting her kitchen. Back then, they had sales. It has always been the most beautiful store. How things have changed. The store is a great place to go check out super high-end kitchen items. However, the prices are kind of unrelenting. It's great to be able to pick up a pot and decide, holy smoke, I can't lift this thing. Scratch that dreamy pot off my shopping list. Their line of cutlery is stocked with some solid classics and also some interesting new and upcoming lines hopefully tomorrow's top knives. I've purchased almost all my decent kitchen knives from this store. But back then they had sales. I got a great knife set there on a really impressive sale. I wish they had some more demos. Honestly, I don't understand why someone might spend $2000 on an appliance before they had a chance to see it in action. The store is definitely a great place to check out items that are just starting their fashion cycle. For those of you who insist on getting the newest latest gadgets, this is your store. You know not all of Williams Sonoma is stocked with outrageously expensive items. I purchased the oddest little assortment of kitchen utensils from Williams Sonoma over the years. I still have two great little spatulas, a wine opener, a kitchen timer, an oxo vegetable peeler, a can opener. Their parchment paper was to die for. The prices were not out of line. I like their Apilco china. They are sturdy pieces, although I did manage to break them after a decade in service. The present Williams Sonoma was ever so faintly a disappointment. Gone are the interesting clearance items. There wasn't a sale in sight. The cookbook section failed to impress me. I have no faith in celebrities who think they are chefs. There were a few classic cookbooks which I respected. There were a few newer cookbooks from trusted chefs. The book section seem to be more about fashion than cooking. Overall, the store seems to be more of a showcase for their mail order. Although that was a bit hard to tell because I was just window shopping., customer service was very attentive. As always, I was greeted at the door and several staffers came to check up on me to make sure I was finding everything all right just like the old days. I have tried a few of their expendable supplies. I found their hand lotion and soap were heavily fragrant. although the scent was nice, the fragrance was so strong that I didn't like it. But then I don't like heavily scented products. I have tried a limited number of their edible offerings. They were delicious, but the price was so high. I couldn't make a habit of buying them. I saved them for special treats during the holidays.

So I was on the hunt for a stainless steel preptable to put my arriving that day Ooni Karu 16 pizza…read moreoven. I had gone to my usual spots and decided to stop buy and see what this place had to offer. While I did not get my table there, it was a wonderland for cooking gear. Think of it as a Sur la Table meets a Costco. This particular supply company is open to the public and has a fun warehouse atmosphere to it. Litterally isle after isle of unique (at least to the home cook) items available in vast quantities. We did not get chance to interact with the staff much. One friendly staff member came over to see if we needed any help but otherwise left us alone to wander about the place. We definatly will be back to secure some of the pizza gear we need once we get cranking with the new oven as they had trays, peels, and just about anything else you would want for a pizza making enterprise.

It is hard to find the entrance in back as it looks like a workshop until you round the corner…read moreinside. I came here looking for commercial quality knives. I did not find them. They have a lot of stuff, but it is all very low quality, and you can find the exact same items on Amazon for about 40% less. If you need something quickly and don't care about longevity, this is the place for you, otherwise go elsewhere.

I cannot say enough great things about Jess! This past weekend she taught a class of 4 adults and…read more3 kids (of which one is a 3.5 year-old) in my mid-sized kitchen. She was extremely knowledgeable, patient, organized, and fun! Everyone had something to do, and everyone had a great time! I asked her to come on short notice, and she was very accomodating. She crafted a menu that included a vietnamese summer roll appetizer, two protein main dishes, two vegetable side dishes, and a salad. We all agreed that we never had such great summer rolls before, and the rest of the food was equally delicious. The flavor profiles of the dishes were complex, but not hard to make. She gave us all the know-how to prepare, cook and season the food properly. It was so fun to take a class, then enjoy the fruits of our labor. It was a wonderful way to spend a Saturday night with family! Clean up was also a breeze. For a family of seven, including all the cookware, I only had to do one load of dishes in the dishwasher. I only washed the serveware and one non-stick baking dish by hand (my normal practice). I didn't even realize as we were cooking that Jess had been so efficient in her use of the cookware and bakeware. I think Jess would be helpful to anyone, skilled or not in cooking, who wants to learn how make a delicious meal in an efficient way. I will definitely be calling her again for more lessons, and I would recommend her to everyone!

My sweet, sweet boyfriend bought me three cooking lessons with Jess for Valentine's Day. She sent…read moreme a questionaire to fill out before our first session. She found out my strengths and weaknesses in the kitchen. She was wonderful! She came in, gave us a binder with all recipes and plans on how to overcome my challenges and gave us great, new, fresh recipes to try on our own. Not to fail to mention, all were very healthy! I even learned how to properly chop an onion! She has a great amount of knowledge of cooking and had answers to all of my questions. I'd highly recommend her for a special gift for someone, bachelorette party, or even just something fun to bring friends together and get them cooking!

Other reviews talked about mainly seasonal items but we took a chance and stopped by in hopes they…read morehad our Aspen dishes. They stock normal items too so are very convenient! We were able to pick up some bowls for our set. Prices are the same as online and regular store. The place was clean and organized. Plenty of parking on a weekday. They had multiple dish and glassware lines, utensils, placemats and furniture. We had friendly and helpful service.

We have furnished almost our entire home and other homes with items from this outlet, because we…read morelove modern furniture that is built well. The staff here is very helpful. June is so sweet and always comes up to us eager to assist! Everybody loves the pieces we buy from here and we like to get everything in the collection so they match. I miss the Tracy outlet. The prices there was even lower! Now I'd love to venture into getting beautiful pieces for our backyard . It's probably our favorite furniture outlet because of the quality and service.

Had a great experience working with salesman Andy Lu. Gave us his cell number and answered the…read morevarious questions I sent by text. Even helped us find a rebate from the manufacturer to save us a little money. Thanks, Andy!

I've purchased a few items with Andy Lu at Airport Appliance and now Homewise Appliance because I…read morelike to see the same person and he's been my go to for help.tHe's extremely knowledgeable about different appliances. He's professional, friendly, great customer service and cares about his customers. If you can't make it to the store, call him and place an order by phone, I did for my dishwasher and microwaves. And recently a new washer and dryer.