If you want a grandfather clock or have one that requires repair, Jansen's is the place. Extremely…read morecourteous and friendly, they know their products well. They are located in the historic main street district of St. Charles but will travel to most St. Louis locations. I recently had a problem with our grandfather clock. Versus rushing to send someone over to run up a big repair bill, they suggested many fixes over the phone for free. They did have to send someone out, but it was unbelievably low cost and the technician was fast and extremely friendly. They will perform simple fixes or complete clock overhauls.

Broke the band on my watch at the airport and stopped in on my way to my hotel to see if they could…read morefix it. Fixed my watch with no problem. I was in and out in about 10 minutes. Great little shop and the owners are super friendly!

I was pleasantly surprised! I had purchased a watch somewhere else, and it needed to have links…read moretaken out of it for a proper fit. Crystal Coin and Jewelers did an excellent job, AT NO CHARGE! I was very appreciative. They are great professionals who offer top rate service. I will be repeating my business with them. Crystal Coin and Jewlers. Thanks again for your kindness and professionalism! T. Harvey

I would drive 200 miles to get my jewelry fixed before I'd go to these people. I don't trust them.read more

This business is extremely customer oriented and accommodating. They are a husband and wife team…read moreof owners that do their best to make one welcome. I needed a watch band that would hold up and be easy for me to put on and take off. They accommodated me and installed it right away. I have been very happy with my purchase.

Brune is AMAZING. I had an absolutely horrible experience with a different jeweler in Washington…read more(across the street) and Craig at Bruce's really helped me out. He was sympathetic, professional, and took care of the minor repair to my religious jewelry in time to wear it for a family funeral. I can't say enough good things about his speed of resolution and his amazing empathy. And the repair was done beautifully. Everything is perfect now. Visit Brune Jewelers. You won't regret it.

Rachel and Rob from Betz jewelers professional, knowledgeable, and incredibly customer-focused…read more They take the time to answer questions, educate their clients, and make the entire process feel comfortable and pressure-free. Their background brings a level of expertise and credibility that really sets the company apart. If you're looking for honesty, great service, and people who truly know their craft, I highly recommend them.

Service, selection and Millie lives it. We always receive good service and recommend them to our…read morefriends.

I had such an amazing experience with Buchroeder's!…read more Before this time that I purchased jewelry, I had only been to Buchroeder's once, with a friend who was shopping and I had felt intimidated by all the beautiful stock since I wasn't the one who was shopping, but this second time I visited the store was so different. My fiance and I were browsing around the front display cases when one of the jewelry consultants, Sara S. came up and greeted us. Sara was so warm and genuine and had such a bright smile and she immediately made an effort to get to know me, rather than to get to know what my price range was. I didn't feel any pressure to buy, Sara just made me feel comfortable and made an effort to get to know my style. She showed me some gorgeous Sapphire rings (exactly what I asked for) and then when they weren't quite right, but she could tell they were getting closer to my style, she took me to a case with diamond ring settings and pulled one out that she seemingly pulled from my brain! She seemed to have understood my style from our short 20 minutes together and found the perfect one for me. It didn't have a Sapphire set into it yet, but she showed me how it could be customized to be exactly what I wanted. She assured me every single step of the way that she would not let me get this ring unless I absolutely loved it. She prepared an estimate of the price for me with genuine and lab-created Sapphires as soon as I asked for it, and gave me an estimation of how long everything would take to arrive and set and size if we ordered it, but Sara never put any pressure on us to order that day. She made herself available by email and text and phone and she kept in excellent contact with me about the ring in the following days, sharing pictures with me (I was so entranced with it, I forgot to take a single photo while I was there!) and answered all of my questions. She was so patient. I probably emailed her back and forth 10 times in 4 days. She gave me her honest opinion and assessment of the quality and value and my fiance and I were back in there 4 days later to purchase the ring. Over the course of the 4 days of emailing, I asked her to order the Sapphires and they literally took less than 1 DAY to arrive. On the day that we came in to purchase the ring, they showed us the Sapphires and the setting again and confirmed all the pricing with tax. This time, my fiance had brought in his mother's engagement ring (with her blessing) to see if trading it in toward part of the purchase price was an option. The owner himself, Mills, came out to speak with us and explained the process of how depending on the style of a ring it might be worth a certain amount altogether, whereas other rings might be just worth the value of the gold and diamond(s) they are made from. Mills carefully took the time to look over our ring and was able to give us the value of part of the ring toward our new purchase (and gave us back the diamond we decided not to sell), which we really appreciated and did not expect since it was an older ring and not in the current style. Sara and Mills also took care to explain the financing options to us. They were so thorough about it, they were still explaining things to us after the store closed and they other consultants were putting the jewels around us in the safe for the night! It was such an amazing feeling to have so much attention and care paid to us! After purchasing they estimated the ring would take only 2 days to set and be polished and ready to be picked up (which is so fast as it is) but it was again only 1 day later and I had my amazing engagement ring on my finger! My fiance had to pick up the ring the next day while I was at work, so I wasn't there, and apparently Sara wasn't working that day either, so she texted me the next afternoon to congratulate me on my ring and say that she wished she had been there to see me get it in person and to check that it fit just perfectly. That extra attention is really what makes such a difference in this local business and what I would recommend so much about Buchroeder's. My fiance and I made sure to go back a few days later to purchase their insurance plan, (Sara had left a pamphlet for us with the ring box) because it is an excellent deal with no deductible(!) and offers full repair or replacement for mysterious loss (which is basically my biggest nightmare now). My fiance and I are now in the process of working with Sara to order HIS wedding ring and I absolutely LOVE working with her. She has been emailing us additional info about what metals he can choose from and pricing and she is just so thorough. Sara S. is the ideal jewelry consultant (as I am sure everyone is at Buchroeder's) and it seems everyone there is willing to go the extra mile (or 7 or 8!) to make your experience perfect. I just wish I could afford more jewels so I could shop there more!

Their website contains a Rolex repair section stating they are "your Rolex repair experts". I took…read moremy Rolex to them for a complete service. The young lady that came to check me in asked me when was the last time I had replaced the battery. I should have turned around and walked out immediately. She said that the jeweler wasn't there for a week. I left the watch. She called me a week later and said that they would have to send it to their "source " for repair and the cost would be $2200. I called Tivol in KC and they quoted me $990 for a complete overhaul. - Buchroeders website claims are flat out lies. - They then tried to gouge me on price Stay away from this company.

I had a few Silver rounds to sell, walked in and got a Fair Price walked out to a matter minutes…read more The gentleman who helped me was very friendly and efficient. I will go back there when I have some more to sell.

I would say, beware sellers. I went in to sell a sterling…read moresilver ID bracelet that I have had since I was a teen. It was purchased at Tiffany's for my 16 th birthday. The woman who works there and challenged me in saying that. I mean, I grew up in NYC, and really, who would forget opening up one of those beautiful turquoise boxes? It was not a dupe from my parents. Regardless, I was told it would be purchased. More than 90 minutes later, I was told I could have $40 for it. It weighs 1.5 oz, and market rate is $48 an ounce , which would have been about $72. I was expecting to walk out with $55-$60. When I balked, Tom cursed a d said he didnt care if I didnt want to sell it and said a pawn shop would pay less. I chose not to go to a pawn shop. I went to what I believed was a fair business. Just be careful, because I met a lovely lady while waiting and she was there because his check to her didnt clear.

I had two beloved wristwatches that needed various repairs - a broken windstem, old batteries, etc…read more All repaired, Quickly and expertly. They also have a fascinating stock of pre-owned watches.

Went to Exactime to get a new watch band. I had the old one that had broken and looked…read moreunrepairable to me. He said he could fix it and did so in 5 minutes for less than half what a new band would have cost. Not a lot of money but I was really impressed that he took the time to save me some money when he could have easily sold me a new band. So rare to see that these days.

I had a great experience buying my husband a really nice watch here. Multiple sales people helped…read moreme while I took a long time deciding what would be the perfect fit for my husband. Our work paid off - he loved it! My only complaint is that he's supposed to get regular "spa" times to clean it but he doesn't usually hear back to schedule a time.

No need to visit any other jewelers. Clarkson takes care of you like you're family, not just…read moreclients. Ask for Madison. She helped my wife choose a beautiful Tudor and sourced a Rolex to help celebrate the arrival of my grandson. Looking forward to my next visit!

After visiting several jewelers and feeling completely defeated, finding Eddie was an absolute…read moregame-changer -- and honestly, a relief.   From the very start, Eddie was different. He tracked down the perfect natural diamond without any pressure, kept us informed every single step of the way, and never once tried to upsell or rush us. His pricing was the most fair we'd seen by a wide margin, and he never wavered on it -- no games, no surprises. When our schedules made pickup tricky, he stayed late without complaint. That kind of dedication is rare.   His family works alongside him, and that warmth showed in every interaction. They were patient, kind, and genuinely invested in making sure we were happy -- not just making a sale.   The ring itself? Absolutely stunning. Better than we could have imagined.   If you're looking for a jeweler who treats a custom engagement ring the way it deserves to be treated -- as something meaningful -- go see Eddie. We couldn't recommend him more highly.

Bought watch for $8,000 advertised as working, serviced with 1 year warranty. Received watch not…read moreworking, contacted Timekeepers, received no reply. Watch needed a mainspring, cost me $520 to get fixed. Shipping was a nightmare, customer communication incompetent, never received tracking number, 4 trips to 3 UPS locations to find and get the watch. Bad value (broken upon receipt) NO service. Here is how they posted their advertisement: 18K Gold Elgin Key Stem Engraved Pocket Watch 1873 * Materials: 18K gold, 18K, gold, engraved, seconds dial, dust cover, 15 jewel movement, 18 size, dual wind, lever set, key stem, Elgin National Wacth Co, Elgin * Gift wrapping available This Elgin National Watch Co pocket watch was made back in 1873 and is 18K gold. It's a size 18, a 15 Jewel movement, is lever set for the time and is a dual wind by either key/crown, and has a seconds dial. This pocket watch is unmarked of personalization, including the dust cover. If you would like this watch engraved, please convo us ahead of time so that we can discuss what you would like---it's free either way. This piece has a B.W.Raymond movement and is stamped 335897. This piece measures 55.92mm round, 14.79mm tall, and weighs 4.78oz.This watch is in working condition and comes with a 1 year guarantee. ALL timepieces are fully serviced and checked for keeping correct time prior to leaving.