Wonderful place I've shopped here twice now first for a set of washer and dryer and today for a…read morefridge. Staff is amazing and very friendly the price for my fridge was very affordable and although we could have purchased a more expensive fridge they offered a great warranty on the Forno we picked. Will return for any future needs

I can't imagine a better company than Kincaid. Mark and his staff were knowledgeable, friendly and…read moreanxious to help us get the sofas we were after. 4 weeks from order to delivery in this day and time is unheard of. But the service we received with our special order. And I can't say enough about the delivery staff. They were friendly but kept to the task. They also made sure to remind us of Kincaid's after the sale support if we should need it. You won't go wrong dealing with Mark and the folks at Kincaid

Been in business in Tullahoma I know since the 1960s. Great products, great prices and great…read moreservice. Would highly recommend.

Can't recommend these guys enough…read more They've been in business forever and white every one of they old competitors have been pushed out of business by the big chain stores, they are still serving Tullahoma. I had a bathroom ceiling light/exhaust/heater that quit heating. I took it to them & they showed me the bad part (for free) looked it up from their suppliers & found they couldn't order it, but sent me home with the correct information and told me if I spent a few hours on the internet I could probably find it. More like 2 days, but I found the part ordered it and then decided that I should have them install it, so I didn't end up burning down my house. They put it together and tested it for me, for free! They repair flat screen TVs & all household appliances. They also sell & install. Hometown service & just good guys. They've won me over as a customer.

Chase A was freaking amazing! I brought my drapes in to color match. Chase did not think the color…read morewas close enough so he added some more green! The color was perfect. He went out on a limb and he was so confident in his color knowledge. I am only going to him for my next project. I flip houses and I have a little knowledge about everything. It was so nice being able to trust him on this! Great job Chase!

My wife and I came into the store tonight bought a pallet of fence boards also talked to Michelle…read moreHarvey about some lattice we bought over a month ago that came and damaged we ordered a total of eight took two home left the six damage once behind we decided just to return she said she'd have to go in the back and look could only find four out of the six said she can only give us a credit for those four since she couldn't find the other two even though we didn't have them her voice escalated twice I had to ask her to lower her voice when I asked for the store manager she said they don't have one I ask is there a district manager yes did not know his name or a way to contact him I understand maybe this person was having a bad day since we heard her talking poorly about another employee that had called in sick that is irrelevant I'm being billed for something I never even got until they figure out where they misplaced it we spent a lot of money there in the last 3 years Lowe's is not that far away

I recently purchased a DeWalt leaf blower from the mower shop and WOW! What an experience! The…read morecustomer service was top notch. I unboxed this beast on my wifes coffee table and it was extremely easy to assemble. I had it together in no time and inserted the battery assuming it would need a charge to work but when i pulled the trigger I could immediately feel the recoil from this thing! Unfortunately so did my poor little dogs. One let out a whimper as he blew down the hall and was struggling to get a grip on the laminate. The other 2 ran for the front door but I immediately turned to see what was happening and the long haired one was directly in the line of sight of the wind coming from that thing. That wind was so strong there's no way it could be measured on the Beaufort scale. As soon as I gathered my bearings and released the trigger I noticed a tornado of dog hair whirling down the hallway and it touchdown just before reaching the back bedroom. This thing is EPIC! It's a must have for any human on planet earth!

We were sold a refrigerator from dt mccalls that lasted 14 months. The refrigerator was built and…read moreleft over during covid. We spoke with the service manager and owner answered was told there are NO guarantees. They situs offer $30 towards another refrigerator as parts are not available to fix the refrigerator. They do not stand behind the products that they sell. Apparently this is not uncommon

Excellent experience with this locally owned business. We specifically searched for a Speed Queen…read moredealer that was locally owned and found Steve Johns. Highly recommend for his extensive knowledge and great service (and had items in stock!). He helped us arrange for delivery/install and it all went perfectly! Would definitely go back to Steve Johns for any appliance needs.

Had such a great experience using this store for a very niche part for my dryer after the belt got…read moreeaten up. My husband got online looking around for the part but wanted to do the repair the same day. He was able to find the part online and called to find out if they had the belt and wheels. That $56 part I was able to pick up in a store and use to repair our dryer saved us thousands!

I needed more furniture for my new home in Smithville. I visited Cantrell Furniture on multiple…read moreoccasions. I purchased a table and chairs, mattress and box springs, porch swing and rockers, comfortable arm chairs, and a bed side table. The quality is very high for the price and I am very happy with everything. They delivered and set it up where I wanted. The service was exceptional and I will shop here again!

Ordered and prepaid for a coffee table that was supposed to be delivered first of august…read more. I called and checked the status after the first and was asked if I had the right store because they did not have my paperwork. They did find it but was not very nice when telling me... "when it comes in, we will call". A week and a half later, I call back.. they say it's not arrived yet so I ask when? Apparently, now it's October. Would have been nice to have been notified of this after paying over $400 for a coffee table. I should have listened to friends when they told me "good luck" on receiving your furniture.

Worse company ever still have not replaced the 3 5 dressers chest I ordered and they sent me broke…read morea defective ones. Can't get them to do what they said.

I called and left two voice mails and never received a call back. why have voice-mail if you don't…read moreplan on returning calls. Then yesterday 5/14/20 called first thing in the morning. A lady answered the phone. She didn't seem to know anything. She took my name, number and what I needed delivered and say that "He" would get back to me with when they could deliver. I didn't hear anything all day so this morning 5/15 I called got the same girl. this time she said "you have to go to the office and pay then they will get you in the rotation". I told here that would have been nice to know yesterday, but thanks we will go in. my husband just went there at 11 and after issues with hem only taking cash he had it worked out and then the guy was like "oh that guy just bought the last of what you need". so they don't have people working that know what they are doing. This is very bad customer service. hopefully they train their employees better.

From the owner: We are locally owned business that strives every day to provide you with the best quality products…read moreand exceptional customer service.