Has to be one of the most unprofessional, discorteous, unhelpful oufits I've ever came across. I…read morepurchased a defective tv from Samsung who hooked me up with this mc andrews service (or lack of) center to get it fixed. They never contacted me so I called Samsung again who relayed to me that he said he (McAndrews) would call me to set up an appointment. that call never happened so I called mcandrews again - the story was "I'll call you tomorrow." Call never happened that time either and so I called again a few days later. This was even more interesting...I was told that they needed to order parts so I questioned them as to how do you know what parts to order and if they knew what was wrong with the TV to which the person I was speaking with said he hadn't even presented my info to a technician. They said it could be a couple of weeks before they could setup the appointment. Once again I was told that they would call me the next day. Never happened. Finally, I did receive a call from McAndrew's. I was told that the only time he had available to check the TV was on a particular day from 9 a.m. to 2p.m. which was one of the few times that I was unavailable and so I asked if he could come the following Monday or Tuesday, which he could not commit to. Then I asked if I should call him the following week but he said he would call me. But to no surprise, I am STILL waiting on "the call". Subsequently, and to my surprise i came to find out that he had actually canceled my samsung ticket because I was "unavailable." All of the above took place over 4/5 weeks - totally unacceptable excuse for a service center.

Very rude. Would not come to the house for a repair. Told me I had to bring in the TV for…read moreservice. Will never use

James is a very personable young man and easy to work with, he fixed my old stereo receiver that…read morehad a weak channel, it now sounds great. It was done at a very fair price and in a timely manner. If this review was just about that only, I would have given 5 stars. I'm old school, you find a place to fix what's broken, you drop the item off, you get a call when done, you pick it up and pay. Techie Town might use some business software to manage the business, to get my repair done, I received 32 emails from Techie Town and about 9 text messages, also 13 emails from yelp. That just seems excessive to me.

From the owner: Techie Town Boston is more than a tech repair shop it is a local innovation hub where technology…read moremeets trust Based in Cambridge MA we provide expert computer smartphone and electronics repair backed by personalized appointment only service Every repair begins with a 50 dollar flat diagnostic ensuring transparency and accuracy before any work begins What makes Techie Town Boston unique is our community driven approach and focus on education We dont just fix technology we help people understand it Through our Ctrl Plus Kids program we teach children and parents to use technology safely and confidently We also offer remote help desk support service calls shipping and scheduled pickups for total convenience We combine professionalism with personality using bold Boston inspired design local pride and real human connection Whether it is a cracked screen system failure or full IT setup Techie Town Boston delivers reliable service with integrity technical precision and hometown spirit Operating Monday to Friday 8 am to 8 pm and weekends 10 am to 5 pm Techie Town Boston works entirely by appointment to give each client full attention When you call us you are not just another ticket number you are part of the town

Definitely recommend they replaced my iPhones battery within 45 mins and it works like new! Super…read moresuper friendly staff!

Still waiting to see if my phone can be fixed but the employee who was working Tues April 8th was…read moreclearly blowing smoke and absolutely did not follow thru on his promise that we would receive a call no later than 3pm today, Wed April 9th so here it is 6:24pm & he didn't call either of the numbers we left I did call and the gentleman that took my call informed me they ordered parts that may be able to fix the phone and answered all my questions. I explained how frustrating it has been sitting around waiting for a call that clearly wasn't coming and he apologized & told me he'd be in tomorrow , & he would make sure I get a call and update as soon as they have an update & know if the phone is able to be fixed. Initial experience with this place was 1 but this guy just redeemed it to get to 3 . Hopefully it will be 4 in the end x I won't be giving 5 unless the first guy I spoke to calls an apologies

Cheap solution cheap replacement. Does not look as good…read more Does not function as well. But it may give you more time with your device.

DO NOT EVEN think about going there ! They damaged my phone, and without even giving a quote…read moreasked me to pay $250 ! Luckily i was able to find a professional,honest,and reliable place ( mobile tech &expert in Arlington MA) and they daved my phone ! Thank me later !

I highly recommend Thornton Electronics as the owner Ryan cares about customer service and provided…read moreexcellent repair work. He was prompt, courteous and neat. His communication about arrival and pricing was on point.

Beware! UNPROFESSIONAL, INEXPERIENCED, and FRAUDULENT. Do not use Thornton Electronics Repair LLC…read more I highly suggest finding a different, more reputable repair company. My family and I contacted Thornton Electronics to repair a refrigerator for my elderly parents (70+). Ryan responded and scheduled a consultation. Upon inspection, he stated that the fridge was not getting cold because the control board was not working and that replacing it would resolve the issue. Ryan provided no timeline for when the part would arrive or be replaced. After three weeks of waiting and several follow-up phone calls, Ryan returned and installed the control board. After paying a hefty sum of over $300 for the consultation, a used part, and labor, Ryan said the refrigerator would take 24 hours to get cold again. When the refrigerator did not get cold after 24 hours, we contacted Ryan again, who stated there must be a problem with the compressor. He told us he would order a new compressor and come install it for an additional $400. We hesitated on spending the additional money, but Ryan assured us that this would fix the problem. Ryan arrived onsite, replaced the compressor for the additional $400, and said the refrigerator would work in 24 hours. Once again, 24 hours passed, and the refrigerator did not work. After spending $700 on repairs--half the cost of a new refrigerator--we still did not have a working appliance. Ryan assured us he would file an insurance claim, and that they would cover the cost of a replacement refrigerator because he was unable to fix it. After several weeks of contacting Ryan and his insurance company, we found out that his insurance would not cover any of the repair, labor, or replacement costs. We asked Ryan to return or take the parts back for a refund and keep the cost of labor, but he refused. Ryan took complete advantage of elderly people who live on a fixed income. He took over $700 for a repair he could not complete and made no effort to correct the situation. UNPROFESSIONAL, INEXPERIENCED, and FRAUDULENT are the words I would use to describe Thornton Electronics LLC. Consumers, beware!

What a great place! Couldn't have been more helpful. Valentino went out of his way to help us fix…read moreour camera problem 10/10

Always happy with the service from Valentino at Boston Mobile Phone Repairs. He's prompt,…read moreprofessional and a really nice guy. And it's always quality work. Thank you Valentino!

I needed an old IBM Wheelwriter repaired because it is the only programmable high impact…read moreprinter/typewriter that works for me. They were very helpful in addressing the problem & fixing it quickly. They sell & service copiers as well.

They have provided toners, and services for years at my work. We never had an issue Awesome!read more

Mellonics installed my security system about 25 years ago. Totally satisfied with the system. and,I…read morecan promise anyone reading this that you WILL NOT do business with a better company than this one.