BEWARE! I have been trying to setup an account for a week now for the BMW ix purchased two weeks ago. Called Electrify America multiple times, and all I get is "we've escalated to the support team. They will get back to you". They won't connect me to a manager when asked. Instead, they put you on hold until you are forced to disconnect. I have reported to BMW dealership. I will look for other options. Never experienced such unprofessional customer service and support team. They don't care about the customer !! read more