Great people and excellent technical service! Finding a local shop that supports the community was…read morefortunate.

The good news - my bike was repaired within 24 hours and the various repair prices were quoted so…read morethere were no surprises. The young man who helped me asked good questions ad to what I needed, was friendly and knowledgeable. He said if there were any additional charges, he would call me which I appreciated. My repair cost $85 which I thought was fair and reasonable. What was a pain were two things; there is no ramp into the shop via the sidewalk - NOT the bike shop's fault I understand - nor was there a ramp inside the shop - just stairs - so getting a full-size bike in and out was awkward, to say the least. My repaired bike was rolled out to me in the store and the young man who retrieved it carried it up the stairs and said, even though I said my van was two cars over, I'll put it on the sidewalk.' While I am a pretty fit person, I AM a senior citizen and I would have appreciated his putting it in my van.

best bike shop in new braunfels! owner (galen) is friendly, knowledgeable, and super helpful…read more stop in for bmx gear, repairs, or a new bike! if you don't see what you want, galen will order it for you! love this little shop! ‍‍

great bike shop . the owner isn't about price gouging at all and in fact on more than one occasion…read morehe has flat out given me items . he is definitely knowledgeable on all things bmx . if he doesnt have a part he will stop what he's doing to check out his vendors and will tell you how quick he can have it . he's all the way customer service oriented and after all , that's what we all hope for when entering a specialty store . I personally would vote the store to be the hands-down number one store in New Braunfels on multiple levels. I saw an ad that said top 10 Fortune 500 companies main priority was customer service. And I'm assuming he saw that ad as well . Great job gnarly bikes hope you guys are around forever

Really like the folks that work here. Very knowledgeable and the mechanics are good. Will continue…read moreto use and recommend.

If you're in the NB or SM area, go here if you need adjustment on an internal gear hub!!…read more Great customer and technical service. I have a bike with a Shimano internal hub that needed to be calibrated; it would skip when I had to pedal hard uphill. I took to another shop in the area that wasn't able to solve it, they told me it was "bad" and that it would "get worse", needing a new one eventually. I called Trek; Chris was very patient with me over the phone and Drew readjusted the tension on it! They took the time to explain the issue and how they solved it. I will bring bikes there in the future, especially the two that I have with internal gear hubs. Thanks again!

I didn't have the energy to fix my daughter's bike myself, so I searched Yelp and found this shop…read more The service was friendly and fast. I dropped the bike off on a Friday and picked it up the next day even though the repair was actually finished the same day. I really appreciated the great communication, especially the unexpected text update with photos letting me know the bike was ready to go. Thanks again to my fellow Yelpers for pointing me in the right direction!

Great service by Howard , good pricing and service from a valued shop and great knowledge. Got me…read moreon the road in less than 4 hours. Gonna be my go to shop from now on. Terry Lindemann Cibolo,Texas

We have brought two bikes here, and both times when we got home to try them out they fell back…read moreapart. The first time we brought one in we brought it because the tire wouldn't stick to the rim and when we got home to try it out, the tire fell off the rim. The second time, they told us that they fixed the patch in the tube, but then when we rode it it ran out of air instantly and had a hole exactly where we asked them to fix it. Such a shame since it is a local shop!

Parked in the parking lot that appears to be shared with the Auto parts store, barked at by…read moreemployee or owner stating that's not where I am aloud to park for the auto parts store. Look it's all gravy but you had not a single car in your parking lot. Here's a picture to show what I'm talking about. Not a kind business. Best be there for a bike or else. Ghost town...? Shocking

My friend and I flew into San Antonio to do the Spa Girl Tri with a local girlfriend. We needed…read morebikes for the event and the staff at Crossroad bikes quickly said "yes, we will take care of rentals for you." And boy did they! The bikes and helmets were ready for us on time. They helped us adjust them for a perfect fit and made sure we had an emergency kit strapped on the bike. Extremely professional and courteous. Highly recommend this business!! Thank you!!

Very cool and clean shop. Sean was great, very knowledgeable and professional and patient with all…read moremy questions. Left a bike for tune up and also walked out with a new Cannondale Mountain Bike as well. Nothing but good things.

First time customer - tune up & new tires. Ty is a fabulous technician. The staff is professional…read more& friendly. They didn't look at this 71 year old woman and wonder why I'm there. Now I'm back in business and on the road again singing this Willie Nelson tune LOL. This is the place to go for a new bike or for a repair. Don't waste your time going anyplace else. Highly Recommend!!

Owners are extremely friendly and helpful. They have a ton of great bikes, mostly specialized bikes…read morebut have other brands as well. Great place!

Great shop with lots of e-bikes to look at. Everyone there is very friendly…read more Love my new e-bike!!

After a year of trying to get my Aventon Sinch repaired at E-bike shops in Mansfield and Farmers…read moreBranch with no luck or hope, only months of broken promises and aggravation, I found E-Bike Central had opened in Temple. A phone conversation with the owner renewed hope my Sinch might live again. Within minutes of bringing my bike in the door it was surrounded by all four employees diagnosing the problem each of the aforementioned e-bike shops couldn't in months of trying. Within 15 minutes the E-Bike Central team had my Sinch running like new! I won't mention how little they would accept for resurrecting my bike, other than to say I had to resort to tipping each employee $20 to keep my self-respect intact. By the way, E-Bike Central's showroom is like AN E-BIKE WONDERLAND, with dozens of cool models I never knew existed despite hours of e-bike shopping all over cyberspace. These guys are not just golden, but actually renewed my confidence that excellent business-people still exist; they're just few and far between. Suffice to say my 200 mile round-trip to E-Bike Central in Temple was well worth it. I can't thank these guys enough for saving my Sinch that two other e-bike shops FAILED MISERABLY to accomplish, despite $150 out of my pocket, and hundreds of miles in multiple round-trips to the D/FW metroplex.

Rick was outstanding on his repair of my wife's eco trek bike. He needed to order a new controller…read moreand he had us up and going within 2 weeks! Highly recommend his services.

Rick converted a hybrid bike I use for commuting and did a great job. I comparison shopped for…read morequite a while before going here. The price was excellent, especially for the battery size and quality of the motor. Rick is also very knowledgeable and friendly. After more than 300 miles on the new setup, I would highly recommended!

Purchased a clean, used 2010 Harley Davidson Wide Glide, low miles but needed some TLC. I stopped…read moreby the shop and talked to Aaron about doing some work. Discussed a couple of paths forward and answered all my questions. Decided to have the 10,000 mile service done and had both tires and tubes replaced. (they where the originals tires from 2010). Knowledgeable and friendly customer service, this is the place to get your Harley worked on, thanks Aaron for everything. Just good people to deal with!!!

Great independent motorcycle repair shop that takes the time to solve your motorcycle challenges. I…read morehad wiring, carb, and ignition issues. Aaron did a great job diagnosing and giving me the no BS answer. I also had him put new tires on my bike. It was an old EVO chopper on a rigid frame. So nothing was stock and required his technical acumen to solve my challenges. Now she rides like a champ. Aaron is also not only knowledgeable but a good dude with a great attitude. He shared some wisdom on things I could do myself as learn about this bike. Just a great experience all the way around. Highly recommended.