My friend and I flew into San Antonio to do the Spa Girl Tri with a local girlfriend. We needed bikes for the event and the staff at Crossroad bikes quickly said "yes, we will take care of rentals for you." And boy did they! The bikes and helmets were ready for us on time. They helped us adjust them for a perfect fit and made sure we had an emergency kit strapped on the bike. Extremely professional and courteous. Highly recommend this business!! Thank you!! read more

Crossroad Bikes - Two rented road bikes from Crossroads bikes. - Bikes Near Me - San Antonio, Texas

Extremely Disappointing Experience -- Damaged a Well-Maintained Vintage Bike I brought my 40-year-old vintage bike -- which had been meticulously maintained for decades and was in excellent condition -- to this shop because of a stuck nut on the rear wheel. Instead of addressing the issue or replacing just the axle (which I clearly requested), they insisted the entire wheel had to be replaced. Reluctantly, I agreed. After the replacement, I noticed that the freewheel was visibly oscillating, which was never an issue before. When I brought the bike back, their response was dismissive -- claiming the problem was simply due to the bike being "bad quality." That was completely false and insulting, considering the bike's proven condition and history. I even brought a replacement axle and asked them to reinstall the original wheel (which I had marked), but instead of fixing anything, they just said they'd give me the old wheel back -- without doing the work. To support the fact that this is a well-maintained, quality bike, I've uploaded photos of the original purchase receipt from 1986 and the owner's manual -- not many people keep those for 40 years. This bike has never had a scratch and ran flawlessly until this visit. At best, this was unprofessional and careless. At worst, it was dishonest. They ignored my request, pushed unnecessary work, introduced a new mechanical problem, and then refused to restore the bike to its original state. This shop wasted my time, money, and damaged a bike I cared deeply about. I strongly advise others to stay away, especially if you value your bike and expect respect and transparency. read more

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No one seemed interested in helping me find what I needed when I walked in. One guy who was unpacking tried to help, but he was clearly busy and when I looked another guy just sitting at the desk. He suddenly had something to do and walked towards the back. Through at least that's what it appeared. No one greeted me or helped when I was in need of somethings. read more

Crossroads Bikes is by far the very best bicycle shop in the entire San Antonio area. I will not go anywhere else. They have done several projects for me and I'm blown away each time by their spectacular workmanship. They are currently building me a carbon wheel set for my Salsa Bucksaw - I couldn't be happier. They are also building up my new Cannondale Road bike.The staff there is friendly, courteous, professional, and attentive to every detail. They are the best bike shop in San Antonio. I will always use this bike shop. read more

Very cool and clean shop. Sean was great, very knowledgeable and professional and patient with all my questions. Left a bike for tune up and also walked out with a new Cannondale Mountain Bike as well. Nothing but good things. read more

needed a front rotor and caliper bolts to get the bike up n rolling again. mike understood and handled everything quick even with several customers in the shop at the time. havent been to crossroads since the last location but they will always have my business. thx again guys read more

Stopped into the store to see what kind of kick stand I could get. And I got a water bottle too and they installed both parts for free, i'm going back for some tires and tubes. read more

I started riding again during Covid after an 20 year recess and went to few bike shops. Crossroads has always been consistent. Recently, they' rebuilt a frame I removed all the components for a new frame set. The old bike ran flawlessly with the new components on the first test ride! They also installed a new drive on a gravel bike that transformed the bike! If you have a need for a mechanic, Crossroads is the place! I have not bought a bike from them yet, but the bikes they offer are fantastic! The knowledge base at Crossroads is top tier! read more

I needed some new tubeless gravel / slick tires and did my online research. This local privately owned shop provided the knowledge and selection. The staff has the experience to make a recommendation ( Pirelli 700x50) and it was exactly what was needed. I know my future shock overhaul and wheel alignment / truing will be done right. I have used them for over 10 years. Happy to Support this local business! read more

Mike was very knowledgeable. I brought in an old huffy bike that my friend gave me they took the time to pump the tires look at it. Realize one tire was bad. Replaced both tires for me recently priced $100 and they are just wonderful. I would highly recommend them four stars read more

If you are looking to get away from the bike shops to an independent bike shop then you will have to visit the guys at Crossroads Bike Shop. They are knowledgeable, friendly, and have bikes from Pivot to Cannondale. Not only do they sell bikes, but they also fix them, sell parts, and will order something you need they aren't carrying. Sometimes we don't want a product that's already made instead we need a custom build. Crossroads Bike Shop will do that, too. As they did for me. I took my Specialized MTB in for some upgrades that included new wheels and a fork. What I wanted wouldn't work based on their recommendation because of rear tire clearance. So we settled on a custom set of wheels. Long story short the bike is almost like a brand new bike. Keep Crossroads Bike Shop in mind if you need anything bike related. read more

I needed help installing the cleats on my new spin shoes and they helped me out so quickly and were super friendly. I would definitely come back here and recommend it to others! read more

Great Service! The staff is professional and knowledgeable. The price quoted was reasonable for the services being provided and the work was done on time. My Ghost rides like it was brand new now. read more

Let me tell you about my awesome experience. I called the store to request a tune up for my sons bike that we bought last year from here. The gentleman on the phone told us they were two weeks out bc they were hitting another peak. To my disappointment I sighed and said, "dang it! My sons bike rodeo is on Thursday" he literally replies "say no more. Bring it in today and we'll have it fixed right up". They put our kiddos first!! I love it. Everyone in there is always so helpful and eager to answer all your questions too. read more

Super friendly and helpful staff. Pricing is higher but reasonable especially considering the customer service.

Had some miscommunication and I was pretty upset, but Jason fixed it and made everything right. Thanks Jason! I really appreciate your help.

BEST BIKE SHOP IN SAN ANTONIO HANDS DOWN Crossroads Bikes Always has parts that other bikes shops don't. They will always go out of their way to do anything they can to help. They are the BEST read more

Bought an Aventon Commuter bike from manager of Crossroads Bikes, Jayson Mosier. This gentleman assembled my new bike (free of charge); meticulously and professionally. Jayson also on their shop's computer filled out the paperwork for me to receive a promotional 'free $499 battery' from Aventon. In addition, Crossroada Bikes gave me one year's free maintenance for my new bike. Jayson Mosier, manager of Crossroads Bikes is an awesome customer service person. He is a tremendous asset to the company. P. Walker, 'Happy Customer!' Satx read more

I strongly recommend this bike shop as your go to place. Months ago I got new shifters on my 30 year old bike at another bike shop. A rookie with these new shifters, I was starting up an incline and I broke my bike chain. It was Sunday at 9:30 am. Crossroads Bikes opened at 10am. I called and explained my problem. I took it in and Richard fixed it right away. He then gave me a lesson on how the shifters work. The total was budget friendly! He was easy to talk to and I had a great experience and customer care. read more

These guys are great and extremely helpful and accommodating. Me and two of my neighbors bought adult trikes from Crossroads. The other two ladies initially bought bikes elsewhere (Walmart and on-line). Both were a disaster and were quickly returned. Crossroads assembled, adjusted and made sure our bikes were working perfectly. As older ladies, this is perfect exercise for us, We even had vests made for our "gang". read more

Crossroad Bikes - Bikes Near Me - San Antonio, Texas

We drove an hour to this bike shop and it was well worth the drive. Even without an appointment late on a Saturday afternoon, they were very accommodating. My wife's brand new Alinker (a walking trike for people with disabilities) had brake adjustment issues. The gentleman who serviced us was absolutely fabulous. He couldn't find the right part but that didn't stop him from looking all over the shop and their van for almost a half hour. He wanted so much do do the job right. However, without the new part, he then somehow repaired the not so perfect part and it works great now. After fixing the brake issue he just kept working, making sure the seat and handlebars were adjusted just right for my wife. He was great. After all the time and working, about 45 minutes, it cost us $21 for a brake adjustment. Wow! Don't hesitate to go there. read more

I highly recommend Crossroad bikes. Fernando is the best! I brought in a damaged bike thinking it would be an expensive repair. Fernando worked some magic and fixed it in no time with no cost. He also helped install a new light on my bike. Great shop that I'll definitely go back to. read more

Just moved here- moving company jacked my bike up- Crossroad Bikes fixed it perfectly! Feels like a brand new bike! Their prices are awesome and their customer service is the absolute best. read more

Managed to buy a bike during covid. I'd like to thank Sean, Fernando and Richard for the excellent help along the way and delivering what is an amazing bike. Purchased an Ibis Ripmo AF. read more

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Mike was very efficient and knowledgeable. Our bikes hadn't been touched in quite some time. The price was very reasonable. I am thankful that we were able to get an appointment as fast as we did. I would definitely recommend them to anyone that need their bike serviced and are not able to take the bikes to a shop. read more

I've been to Crossroads bike shop several times for tune ups on my Pivot... from the moment I walk in they are very personable and helpful with their services. They have reasonable prices and do a wonderful job!! Thank you! read more

Their mobile bike service came out to my home and fixed my Trek that had been in storage for 4 years. Works like new again. Great professional, friendly service and some great advice. Would highly recommend to anyone and will be using their services again. Can't wait to start hitting the trails! Thank you, again! read more

Wow, Great service. I have been trying to fix my bike for an hour. I gave up and took it to the professionals. Nick fixed it in 10 minutes. These folks are great. read more

Mike came out to my home with their mobile bike repair truck, and he was AWESOME! He got my bike, as well the wife's, into great shape after sitting for the last year. He was also able to get my boys bikes in great shape as well, one of them being an older Schwinn from my childhood which Mike took excellent care of. You can tell he loves what he does, and he's darn good at it too! Thanks Mike, you've made a new customer out of me. read more

I went to Crossroad to look at a bike I was considering buying. Richard at Crossroad impressed me by the way he listened to my description of my riding style and preferences ahead of guiding me on what I want. I really feel that I got the information I needed without being talked down to. Richard was very generous with his time. I feel like a customer can trust him to get her onto the right bike. The shop has a good selection of bicycles. Although I haven't had occasion to use the repair service, that part of the shop looked clean and professional. read more

I love everything about the friendly people and nice atmosphere. Fast service for fixers.

I love these guys! They have a great reputation in the local biking community and I'm a big fan of the Norco and Pivot bikes they sell. They came through for me again today helping troubleshoot a noise my bike was making. I didn't even buy my bike from them, but you'd never know based on the customer service they consistently provide. read more

Blew up my chain and destroyed my cassette right before a race. Shawn saved the day. Had the parts and fixed it on the spot. My new bike shop. read more

This review is a year overdue. Let me just say, this place is great. Last summer my 4 year old daughters bike broke. The sprocket lost some bearings. I took it apart and looked for the parts online but with no success. I went to Crossroad because I found them on YELP and they were the closest to where we live. I walked in with my daughters and broken bike. I had temporarily lost the bearings that I had removed. When you walk in you realize this place is for serious bike riders. I first spoke with Hans who said it looked like a problem they could fix. They didn't have the parts on hand but would order some. So we left. I was so relieved that they would fix the bike. I really thought that the fix would cost more than the bike. About a week later Hans called me to say they couldn't locate parts but they would keep trying. A few days later I found the parts that I removed and took them over. Fernando said that the parts would help identify what they were looking for. Within a week Fernando called me back and told me the bike was ready. When we got there Mike told about the different parts they tried and what a challenge it was. These guys are super courteous. Our daughter was so happy. The cost minimal for the trouble. Like I said earlier, this is a place for serious bike riders but that they took the task to fix a little girls bike from a big box store just showed to me their dedication to bike riding. Thank you Crossroad! read more

I received a bike shipped to me that was not assembled. Contacted Crossroads who recommended their mobile service- which was EXCELLENT! The technician went out of his way to setup the bike to fit me, ensure that everything was properly lubed and tuned, and did a safety inspection to ensure many miles of worry free pedaling. Really impressed with the speed and service provided. Thank you! read more

Im not sure who answered the phone but they were extremely friendly and honest about the timeline. I flipped my bike because I ran into a Karen on the trail who couldn't control their dog. The employees were so nice and took a quick look at my bike and fixed my crooked seat from the wreck. Awesome crew! read more

Richard, helped me out big time today when I was in a pinch with a part on my front derailleur that's was on back order for a month. Huge thanks for the favor. read more

I cannot say enough good things about these guys. Had an issue with a spin bike and brought it in they fixed it on the spot. I highly recommend them they are awesome! read more

These guys are great! Super fast service. I brought three basic mountain bikes to be serviced. Super great and very helpful.

Fernando came out to my house and took great care of mine and my wife's bikes. Very professional and great turnaround on the service. Would recommend anyone needing a service on your bike to get in contact with these guys. read more