Cancel

    Open app

    Search

    Crossroad Bikes

    4.8 (41 reviews)
    Closed 10:00 am - 7:00 pm

    Services - Crossroad Bikes

    Bike repair and maintenance

    Crossroad Bikes Photos

    You might also consider

    Recommended Reviews - Crossroad Bikes

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
    Yelp app icon
    Browse more easily on the app
    Review Feed Illustration

    Reviews With Photos

    Extremely Disappointing Experience -- Damaged a Well-Maintained Vintage Bike I brought my 40-year-old vintage bike -- which had been meticulously maintained for decades and was in excellent condition -- to this shop because of a stuck nut on the rear wheel. Instead of addressing the issue or replacing just the axle (which I clearly requested), they insisted the entire wheel had to be replaced. Reluctantly, I agreed. After the replacement, I noticed that the freewheel was visibly oscillating, which was never an issue before. When I brought the bike back, their response was dismissive -- claiming the problem was simply due to the bike being "bad quality." That was completely false and insulting, considering the bike's proven condition and history. I even brought a replacement axle and asked them to reinstall the original wheel (which I had marked), but instead of fixing anything, they just said they'd give me the old wheel back -- without doing the work. To support the fact that this is a well-maintained, quality bike, I've uploaded photos of the original purchase receipt from 1986 and the owner's manual -- not many people keep those for 40 years. This bike has never had a scratch and ran flawlessly until this visit. At best, this was unprofessional and careless. At worst, it was dishonest. They ignored my request, pushed unnecessary work, introduced a new mechanical problem, and then refused to restore the bike to its original state. This shop wasted my time, money, and damaged a bike I cared deeply about. I strongly advise others to stay away, especially if you value your bike and expect respect and transparency.

    The bigger bike has a lot more power and a much bigger battery, but they're both really awesome
    Vincent C.

    Great help sound advice talk to the expert of bike parts. I was talking to one of the guys who works on the bikes I purchased a part that is not compatible with my bicycle. They where cool on refunding me. Both electric bikes I bought there are awesome.

    These guys are great and extremely helpful and accommodating. Me and two of my neighbors bought adult trikes from Crossroads. The other two ladies initially bought bikes elsewhere (Walmart and on-line). Both were a disaster and were quickly returned. Crossroads assembled, adjusted and made sure our bikes were working perfectly. As older ladies, this is perfect exercise for us, We even had vests made for our "gang".

    Ibis Ripmo AF (LG)

    See all

    6 days ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    13 days ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    15 days ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    4 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    1 year ago

    Helpful 0
    Thanks 0
    Love this 1
    Oh no 0

    2 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    3 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    1 year ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    11 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 1

    2 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 1

    2 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 1

    1 year ago

    Helpful 1
    Thanks 0
    Love this 1
    Oh no 1
    Photo of Khoi H.
    149
    27
    14

    2 years ago

    Had some miscommunication and I was pretty upset, but Jason fixed it and made everything right. Thanks Jason! I really appreciate your help.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Ou O.
    0
    21
    11

    2 years ago

    Super friendly and helpful staff. Pricing is higher but reasonable especially considering the customer service.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 1

    4 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 1

    2 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 1

    5 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    3 years ago

    Helpful 0
    Thanks 0
    Love this 1
    Oh no 1

    3 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Ana H.
    258
    3
    2

    4 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    5 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    6 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    6 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Kc W.
    0
    16
    0

    5 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Kari A.
    47
    23
    3

    6 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    6 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of G R.
    2
    11
    0

    6 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    5 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    5 years ago

    I love everything about the friendly people and nice atmosphere. Fast service for fixers.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Tim D.
    38
    6
    0

    6 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    4 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Jose G.
    71
    10
    3

    7 years ago

    Helpful 0
    Thanks 0
    Love this 1
    Oh no 0

    6 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Megan V.
    188
    12
    6

    6 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    7 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Ray K.
    5
    22
    3

    5 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    6 years ago

    These guys are great! Super fast service. I brought three basic mountain bikes to be serviced. Super great and very helpful.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    6 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    6 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    Page 1 of 2

    Ask the Community - Crossroad Bikes

    Review Highlights - Crossroad Bikes

    They have a great reputation in the local biking community and I'm a big fan of the Norco and Pivot bikes they sell.

    Mentioned in 4 reviews

    Read more highlights

    You might also consider

    Trek Bicycle Alamo Heights - Faux Bois sidewalk at Brackenridge Park, SATX.

    Trek Bicycle Alamo Heights

    (91 reviews)

    $$

    This is the BEST bike shop in TX!! The did a tune up on a non- Trek bike and did a great jobThank…read moreyou for all of the great help with my Bike

    I just lost the detailed post I wrote so I'm rewriting this consolidated. I brought my new e- bike…read morein for a back flat tire. I lent the bike after riding it only twice to a friend who wrecked it into a curb. The diagnosis was a pinched tube or a "snake bite." Labor and tube was $65 and she paid for the damage. After minimal use about a week later the tire went flat again and I brought the bike back a week after I noticed this. I was happy Trek gave it back to me for free. I'm not sure what was done but I didn't ask. BOTH times I had mentioned that I thought the rim might be slightly bent. Now the same tire is flat again. The bike has been sitting for a month if not mare and I had two friends who know about bikes to look at the rim. I'm not off roading, hitting potholes, putting more then 95 lbs on it, or hitting curbs so I don't understand why this bike is useless to me. Both people said they thought it was bent. I spent the money and bought it new because I had just lost my car and am saving for another one. Spending money on a new bike at all is frustrating but my friend paid for the damage she caused, Trek bikes didn't charge me the second time I brought it in, but now I need to, yet again, find a ride there and back and there and back to figure out the problem. Thank goodness I had been checking the tire before riding it so my rim isn't any more warped then the first time and I wasn't on the bike when it went flat. The speed that it goes that would possibly be a serious injury. At this point I'd rather skip the labor costs if I have to come back every two weeks and order a tubeless tire on Amazon and install it myself but that, I fear, would be another waste of time if it is the rim. Even if the rim isn't the causation of these flats I wanted my new bike looking like it did before she wrecked it. I don't know why my comments before about the rim were ignored. If it is the tube again I would suggest to them to not use cheap tubes. I know I should've been more persistent about making sure this was done but honestly I was trusting the professionals knew what they were doing and so glad to get my only transportation back the first time and to not have to pay again the second time I just thought if it was a issue they would've told me. It is a issue. When now I flip the bike upside down and remove the tire it is totally consistent with hitting a curb. I can't after this amount of time has past and charge my friend whatever this cost will be. How does she know my e bike has been gathering dust and not being taken off roading? I know though. What I had suspicions of the first time was true and not addressed by Trek Bikes. I now just want to sell it because I call it my useless, cursed bike. It was bad enough losing my vehicle and now this. I will keep the public posted on how this all turns out. Monday I will speak with Trek Bikes in Alamo Heights and see how they handle the situation. I was going to wait until that happened to post this but the frustration of seeing this bent rim stands on its own even if that isn't the cause of the flats. I only told the shop verbally my suspicions so I encourage everyone out there to have in writing thru email or text everything that was said and done so it doesn't become a he said she said. I'm giving one star for the speed of service and one star for the cleanliness of the shop and the employees were nice. I don't know if the ball was dropped communicating what I said to service but service should've seen the damage. I will change the rating depending on the outcome Tks!

    Level Up Bike Shop

    Level Up Bike Shop

    (10 reviews)

    Eastside

    I recently took my hybrid bike to Level Up Bike Shop for a tune-up, and I'm thrilled with the…read moreservice I received! Carlos was friendly and knowledgeable, and he took the time to explain everything they were doing to get my bike running smoothly again. The tune-up was thorough and meticulous, and he even caught a few issues I wasn't aware of - the brakes are responding perfectly now. The turnaround time was also quick - I had my bike back the same day. Overall, I'm extremely satisfied with the service at and would highly recommend them to anyone looking for a reliable and skilled bike shop. 5 stars, without a doubt! They also have a good selection of bikes and can order several bikes if they don't have your size/color in store. Peace.

    I have been dealing with Level UP Bike Shop (Owner: Carlos Treviño) for almost 2 years now. This is…read morean excellent business and Customer Service is Top Notch!! I have never been disappointed by Carlos and his mechanical work is superb. Since the day he assembled my brand new Schwinn HURON 7 speed Cruiser, it has run perfectly and has been a lot of fun to ride, especially knowing that it won't be breaking down along the way. On a personal note, Carlos is a decent guy and very fair-minded in transacting his business. As a Senior Citizen, I have always been appreciative for the great respect and courtesy he has shown towards me. I live up in the Medical Center area of San Antonio and have to drive a fair distance to get to the shop's downtown location on Commerce Street - But it's definitely worth it !! I STRONGLY RECOMMEND Level UP Bike Shop if you are planning to purchase a new or even a used bicycle. Furthermore, if you need repairs, maintenance, and/or you want to customize or accessorize your presently owned bicycle, THIS IS THE PLACE TO GO AND SHOP.

    Small Planet eBikes

    Small Planet eBikes

    (21 reviews)

    $

    King William, Southtown, Downtown

    This place is a great addition to the Southtown/Lone Star District area…read more I came here during a First Friday on my way back home, and had a great time. During First Friday, they have a small outdoor sitting area that is great to chill and chat with friends. Inside, they have two small fridges full of exotic and cool beers. I was very surprised to see all of the amazing beer selections they have. There was also a food truck parked next to the sitting area and there were a few vendors selling all sorts of local handmade stuff.

    This has become my favorite bike shop! No, I don't have an…read moreeBike, but you can still come here and shop, and they'll do some repairs on a regular ol' bike as well. Marty and Alicia are serving up the community doing great things here along S Alamo by King William! My favorite thing about this bike shop is the beers! They serve all kinds of local craft beers on the cheap around here. Come in for Happy Hour or First Friday, and see if you can find the craft beer grab bucket- where they discount craft beers that just aren't selling as fast as they'd like. It's some of the cheapest beer in Southtown on a warm First Friday night. The beer focuses on the local breweries. Plus, if you come by on First Friday, they have been setting up a bunch of artist booths, a coffee booth, musicians and stuff in the parking lot. You can come in, grab a beer, hang out while they work on your bike! They sell electric bikes and bike gear, and lots of local stuff for your bike. They're doing such cool things in this spot- it used to be a nasty old convenience store, and now it's a really cool addition to the neighborhood! Yay!

    Bicycle Heaven - Specialized Couple - I Love You Sirrus X 3.0

    Bicycle Heaven

    (45 reviews)

    $$

    My 4yr old Specialized Cirrus X 5.0 needed a new chain after a ride. Jeremy saw that the chain had…read morea fractured link that was borderline - about to give away. He replaced with a new Shimano chain and master link on the spot. I was prepared to either come back or leave it, but he took a few minutes to do the work and test ride. Greatly appreciate his work, I have always received excellent service here! Thanks guys, for keeping me on the trail. Bike rides smooth and quiet now!

    Richard, Luciano, Dave, the ENTIRE TEAM took care of us! I walked in, in definite need of finding a…read morebicycle. Not only was I informed of the parts and product, but my partner recommended Specialized as she has never had an issue with specialized in the eleven years of her being loyal to the brand. I took her advice - I walked out of Bicycle Heaven with excellent assistance, customer service, and support from the staff here at this Bicycle Heaven location. I purchased a Specialized X 3.0. I was TAKEN CARE OF. Fast forward to a few weeks after my purchase - my partner went on an international business trip and I wanted to surprise them by taking in their bicycle to get upgrades. Well! I informed Luciano on what I wanted and I GOT JUST THAT! The process was smooth and quick! Luciano and EVERYONE has been super helpful! Great. Words cannot express just how much this Bicycle Heaven location has made life easier - I LOVE CYCLING! With a great team on my side I have nothing to worry about.

    Crossroad Bikes - bikes - Updated May 2026

    Loading...
    Loading...
    Loading...