Very disappointed. Bart came out for a possible ac refrigerant leak when the AC unit couldn't keep…read moreup. My unit is only 3 yrs old and under parts warranty. Bart quoted a coil replacement for $2400 labor. The other option was to add refrigerant and leak seal. Bart was very clear verbally and written NO GUARANTEES. He added refrigerant and charged for leak seal $1000. Turns out, he never added leak seal and the unit was not working again after 1 week. I called someone else who fixed the leak for another $1200. Bart wasn't honest except for the No Guarantees part. He doesn't know what he is doing. He was at my place for hours and all equipment was easily accessible. I only hired him because he was close and Yelp recommended.

Bart, is a nice man. Very good in what he do. He fix my hvac and gave my son some points how to…read morecheck and turn on again the breaker. We will definitely call Bart again for our cooling and heating problem. Thank u Bart

Honest, reliable and great price. Thank you Lenny and Austin! A/C Solutions will always be our go…read moreto!

I can't say strongly enough how amazing these guys are. I have used them for years and they are…read moregreat. I called this morning - 8:30 on a Monday - and Lenny picked up immediately. By 11 my a/c was all fixed. Hello summer! I'm amazed at their service and prices. Austin was thorough, professional and friendly - as always.

For context, I rate products and businesses on a simple scale: 5 stars means I love it, 4 stars…read moremeans I like it, 3 stars is okay, 2 stars means I didn't like it, and 1 star means I hated it or think it's unsafe. Kevin Lanouette of Thresher Cooling in West Palm Beach is the real deal. A few years ago he serviced my old AC system, which was on its last legs. I told him I planned to replace it soon, but he honestly said it could probably wait. That advice helped me stretch the system another two years. When it came time to replace it, I got three other quotes, but I chose Kevin. Not because he was cheapest, but because I knew he does quality work, shows up on time, and treats customers fairly. During installation, he found no C wire for the thermostat. Because I requested it, he added it at no extra cost, keeping his original quote the same. The installation was clean, organized, and much easier to access than my old system. Later, I needed the air handler disconnected and reinstalled on short notice for a flooring project. Kevin rearranged his schedule to make it happen. When a roofing company damaged the condenser, he honestly advised it was cosmetic, but replaced it at my request. Kevin isn't out to make a quick buck. He genuinely looks out for his customers while still running a solid business. He's reliable, honest, and skilled. I will continue to use him for all my AC needs. Easy 5 stars. More if I could.

Kevin is prompt and reasonably priced. I've used him several times, no issues with his work!read more

I just had my AC serviced by Dylan. He was very polite and helpful. He explained everything to me…read moreand charged a very reasonable amount with no pressure to do any additional service. Would definitely call them again.

I was recommended by a neighbor, AJ got here on time and is a real Gentleman he got right to work…read moreand did a stand up job! He knows his business. You people are my new AC company because of him and my neighbor ! Thanks!

The Cool Team just finished replacing the 20 year old air conditioning system in our new condo at…read moreKings Point in Delray Beach. But after looking at some of the other Yelp reviews, I was hesitant to hire them. I received bids from three other AC companies and The Cool Team's proposal offered the best value. I checked with some neighbors and they were quite happy with The Cool Team, so I took the plunge! The telephone reps at their office were friendly, knowledgable and super efficient. They scheduled the installation within the tight timeframe we needed. The crew arrived on time and were very professional and friendly. They wore masks the whole time they were inside our condo and put down lots of canvas tarps to keep our place clean. The job took a little over 4 hours and I'm very happy with the results. I would highly recommend this company.

My experience with CoolTeam is limited to services provided under a yearly service contract for a…read moreKings Point Delray Beach condo. It appears that CoolTeam markets heavily within this and other 55+ retirement communities, providing yearly maintenance and minor repairs (by contracts where the rate is based on age of appliances), to all appliances within a unit, plus minor electrical and plumbing. I think many of the elderly residents, especially those 80+, take comfort knowing that if something goes wrong with their HVAC or dishwasher or washing machine, they can call one number and a technician is scheduled. I used services under the existing service contract to have an AC unit checked and tuned-up, which cost $39.95, and again to have the coils cleaned on the AC, which cost $334. The coils probably had never been cleaned in the 10 years the unit was in place, as they were filthy, likely due to the use of a filter which was improperly sized, allowing dirt to enter the unit. Establishing an appointment for either wasn't difficult, call their local or toll free unit. The reason for the 3star rating was the demeanor of the tech who handled both service calls. He was gruff. He was abrupt. He had an annoyed tone in his responses to simple questions I asked. He was rushing. He was dismissive. He talked down to me. Bottom line, he was nasty, as if he was constipated and needed to take a good dump, or more likely, just plain disgusted with his life as a service tech where 95% of his clients were 85 years old. I'm not reading too much into his behavior, I think I'm reading him well. When I mentioned him to my contractor who had just finished renovating the condo, he knew exactly who I meant, and said "I'll talk to him when he arrives and set him straight". I don't like, no, I am repelled by service providers who are dealing with clientele in the 80's who treat them with disrespect, annoyance, impatience. Their behavior is intimidating to these elderly and sometimes frail or infirm residents. Management of CoolTeam should counsel this tech to be nicer and more sensitive. While I sensed he was efficient and competent and did what needed to be done correctly, I felt like telling him he was a nasty angry man, and that I hoped his Mom or Dad or Grandparents were never treated as rudely and insensitively as he interacted with me. And I'm not in my 80's, far from it. Oh, I still tipped him well, as my bleeding heart liberal NY upbringing came to the forefront and I figured most elderly residents under tipped or didn't tip at all, and he deserved to be recognized for his efficient and competent work. But he was nasty, simply grump, nasty, rude, abrupt. Like he was doing me a favor showing up and doing his job. (In college sociology course we learned the concept of "role disdain" - that's when someone's despises the responsibilities of their jobs, and takes out their annoyance about their life on those they interact with. I'm certain we meet a lot of people like that, huh? Check out other companies which provide the same package service contracts. Ask neighbors.

I had the pleasure of meeting Carlton today. Very informative as well as professional. Notified me…read morehe was available to come early, which I truly appreciate considering how hot my home has been the last few days. I would gladly give a referral to friends/ family. Ask for Carlton, if you're seeking a technician with great work Ethic.

I highly recommend ComfortZone. The evaporator coil in our indoor air handler failed. The parts…read morewere under warranty but labor wasn't. The service tech, Mark Vaughn, diagnosed the problem and returned to make the repair. They were clean, efficient and responsive. Thank you

Very disappointed with the company. The installation result is horrible and careless - they…read moreinstalled outdoor unit backwards (and no, there is no regulation for that, I checked - they lied!), the indoor unit had cracks - they fixed that by screwing a screw (looks horrible), outdoor electrical box was hammered and crooked into the wall (I think it is just dangerous). Basically, they can do only cookie cutter - if everything goes great. If there are problems they fix them slipshod. Asking them to fix that was raising frustration from their side! They ask everything to pay upfront. Never do that! After the job, their installation handler Josh just started ignoring me!! Why? Well, because you paid them and you are not interested anymore. Only their technician Mike is good.

Great job. They have been servicing my ac system in florida for five years. Because of there…read morethrough work on my ac system the unit has lasted 12 years. Very helpful customer service reps and excellent refrigeration reps. I took a photo with Eric below a very good refrigeration technician. When I have to replace my system some day I will use Airworks refrigeration.

Tim is a true A/C man. Fast, finished in 1 day(4ton split system). His workers we all qualified…read morefor jobs assigned(rare these days)! He was fair priced and would recommend to anyone! Removed old Trane no problem upstairs and outside! Had the best A/C tools you can buy ti ensure quality job. Had no A/C now cool as a cucumber, very happy-thanks again Tim from ASHURST Air Conditioning-

Used Tim in the past and he was great. Called when I needed a new unit and he said he would be over…read morethe next day and never showed up. No call. No text. I waited for him. Never heard from him again. I wanted to give him the business out of loyalty for helping in the past but if he didn't want the job he could have told me so I didn't waste a day without ac waiting on him.