Eric was absolutely fantastic! He arrived right on time, came fully prepared and organized, and got…read morethe air conditioning repair done quickly and flawlessly. Highly recommend his service!

Longtime customer and for good reason as their customer service is at least for us unmatched…read more On time, professional technicians who have gone the extra mile for us. For example, one of their technicians found the leak in the wall where a plumber could not. Another technician in the middle of a sweltering summer night came out and determined that the compressor was not coming back from the dead, went to his home and came back with a compatible compressor and installed it as a temporary replacement until the next day when he could go to a warehouse and replace the compressor with a new compressor at no cost because it was under warranty.

Not only is Robert Watford a terrible AC repairman but he's also a terrible person. He caused…read moremassive amounts of damage to my home and didn't have the decency to return my calls. I would give him zero stars if I could and would never recommend him to anyone. Stay as far away from this despicable human as possible!

We've been using Rob for years to service our AC. He is always dependable, makes room in his…read moreschedule for emergencies. Very professional and fair and does excellent work!

Very professional replaced old unit and duct work it's been a year and needed help trouble shooting…read morethe new thermostat and they were very happy to teach me how to use and set up new system hands down the best experience

We recently purchased a condominium in Delray Beach that had a 20+ year old AC system that needed…read moreto be replaced. We reached out to three different local AC contractors for bids and chose The Cool Team based on price and neighbor recommendations. They did a great job removing the old system and installing the new one. The team was skilled, friendly and respectful of our property. I'm happy to recommend their services.

The serviceman did not perform the service paid for. He was asked to replace two valves necessary…read moreto install a dryer. He told me that one just needed cleaning. I told the serviceman to replace both. When the people who came to instalI the dryer the next day, I was told that only one valve had been replaced. I was charged $450 for this job. The fee was ridiculous, I paid $550 foe the dryer. I feel I was taken advantage of by the Palm Beach Air Conditioning Company because I am old and may appear somewhat distracted. I tried calling the company at least 5 times. They never returned my call. Stanley F

These guys did a great job installing my AC unit several years ago, and they came back today to do…read morea service call on a slight issue I was having. The tech, Javier, was friendly and courteous and made sure to double check everything that was going on. He explained everything in detail, and listened to any concerns I had. The cost for repairs was decent, and they also made sure to let me know about other possible issues to fix but only if I felt it was necessary. They were never pushy about anything, and everything was completed in a timely manner. The owner, Randy, is very knowledgeable about the business and his office staff, including his wife Jennifer, are efficient and courteous. I will definitely use them again in the future for any properties I own.

this company is outstanding. the customer service and knowledge is tops. whenever I called at and…read morehour or day, my call was answered. i was give phone directions to remedy the problem. if not successful, a serve person responded almost immediately. it doesn't any better than this.

Leore and his team came and serviced our AC including an inspection of our condo roof-top unit!…read moreVery professional, friendly and knowledgeable. Highly recommend them.

The best service we had in our house , my mom was very very satisfied with the job. The guys are…read morevery professional. Thanks Simone. The Italian guy. Lol and clean job too. I highly recommend!

Terrible business practices! I had Paradigm come out for an estimate to replace a water heater in…read moreMarch 2025. I decided not To go with them because they were literally double the price of everyone else. I assumed the estimate was free of charge, because well, I was never told Otherwise. I never received a bill, however yesterday I received a phone call from an attorney, attempting to "collect a debt". Upon calling paradigm, I was informed I was charged $146 for the estimate. They said they mailed me a bill. In these last months, nobody has called me to alert me to any unpaid bill and was never told I would be charged for the estimate in the first place. Just gross. I ended up going w Inlet Plumbing who did a great job for half the price and no drama.

These guys replaced a capacitor in my AC UNIT about 2 years ago. Then I called them to come out in…read moreMay 2026 to diagnose again a year and half later. Jose put another capacitor in and said I needed to spend 8500.00 on a new AC system because the AC system would not last much longer. 3 months later, AC system was not working again. I asked them to replace the condenser fan which is on compressor and is a very common problem that causes capacitors to fail. He refused to replace the fan and insisted I needed a new 8500.00 system. I purchased and installed the fan motor that was badly corroded and the compressor now runs like new. I called Leslie and told them that they misdiagnosed problem and charged me 200.00 for unnecessary capacitor repair and I did not even ask for a refund but I asked if they would come out and add some refrigerant to system because it is 9 years old and these systems lose small amount of refrigerant yearly. I was willing to pay the rate for the recharge but they refused to service my system even after misdiagnosed. This is straight fraud. If Jose did not know that the condenser fan should be replaced, he is either deviant or incompetent. Probably both. Its just sad to see people misleading people like this. Beware!!!​

I have called several times and I have always gotten a very detailed response and explanation from…read moreLeslie. I also got a comprehensive plan of action from Jose who is a very professional and highly skilled A/C technician. I do recommend them for anything related to AC, you won't be disappointed, specially today that most equipment are in back order and you need to get it right out of the gate!