Finding myself searching for a great alternative to independent living for a dear friend, I got a referral to ElderVizor from a church friend. With the aid and personal attention of Lora Causey at ElderVizor here in Atlanta, I was able to find a personal care home that was a great fit. I started the process alone but had Lora by my side through the whole process. She made appointments, went with me for tours, and was a sounding board for my question and concerns. She provided super important feedback and was patient with my process. I had used A Place For Mom when my Daddy needed a place, but the personal handling by Lora and ElderVizor was stellar!! Thank you, Lora Causey!! read more

I found Leslie at just the right time. My dad was in crisis, I was new to eldercare, and I was in way over my head. It felt like the world was on my shoulders and I wasn't sure I could hack it. Leslie set me straight and her considerable experience was of great comfort. I can't believe that more people haven't heard of these folks. I ended up moving my Dad to memory care at his current facility, but it was a huge comfort to know that she had found many other facilities not far from me that would care for my Dad, if the current place didn't work out. Always there, and quick to act. For these reasons and more, I am most grateful. read more

Jona came highly recommended when I needed help with placement of a dear friend into an assisted living facility. She also helped another friend of mine whose sister needed a care facility. The help was timely and very much appreciated and as such, I'd highly recommend Jona and Care Guide Inc. Ms. Payne is responsive and extremely professional, a professional who knows her business, a professional known and respected in her industry. I do not hesitate in my recommendation. Jona simplified my life considerably and I'm certain she'll do the same for anyone in need of her services. read more

Leslie, Sr. Care Consultant with Care Guide was my angel when faced with difficult decisions to find a place for my uncle that was moving from the hospital to hospice care. The team at Care Guide made all the phone calls and we talked about the best options in my area. The first location we talked about was perfect. I was so overwhelmed trying coordinate a move in a matter of days but they assured me that everything would be OK. Everything was more than OK; their knowledge was so valuable and everyone was nice and very supportive. Thank you, Cathy read more

Jona is excellent to work with. This is a very difficult time in our family (as probably is for most families) and it is comforting to know you are working with someone that has integrity, professionalism and is sensitive to the situation and strives to help you achieve the best possible outcome. I gave her a list of preferences in order by priority and she researched every facility in detail within a 10 mile radius of from my home to help me make the best decision for my mother's situation. Thank you Jona for everything! read more

I can't say enough great things about this company! At a time when family is stressed, Care Guide steps in and uses their expertise to guide you through the maze of care facilities. They take much of the legwork out of the search by suggesting only facilities that meet your needs and have rooms available. Care Guide holds your hand as you deal with the "new normal" for your loved one. Care Guide truly is your best friend with current and accurate information about care facilities! read more

Our care guide representative, Jona, was amazing. She worked with us for over two years to find just the right place at just the right time for our loved one. She was conscientious in all areas of her work. She comforted us when we needed it and made a way for this to all happened while helping us understand that this is just a process. Of course, if this were to be needed again, we would use Jona. She simply the best. read more

Care Guide has been there every step of the way to help me when it felt like I had no where else to turn. I needed help placing my aggressive husband in memory care 2 times. He was in the ER and they were there to comfort me and guide me, helping me get the results I needed. Life is not easy. But Care Guide will give you the support to get you through your time of need. Jona is a true blessing. read more

Incredibly attentive with excellent communication and follow through. As we are now just beginning our process of finding long-term care for my father, they are an invaluable resource of what is out there and what is available and how to make it work. Thank you Jona for being committed and passionate about the work you do to help families like ours. read more

I highly recommend Care Guide (Jona Payne and her team) to find the perfect facility for your loved one. I knew nothing about assisted living and her guidance was invaluable. Care Guide goes above and beyond to provide the help and support that is critical in choosing a facility. I am eternally grateful that I found Care Guide. read more

After my first conversation with Jona, I was prepared to wait a few days for the guidance to start coming in. She called me the next day with the name of a place that she thought would be just right. It had come to her as she was thinking about my request. She was right, the place was just what we needed! read more

Very knowledgeable and supportive. I would not have made it through this process without her encouragement and emotional support. Jona even follows up with you to assist with any issues after the move in. Thank you so much Jona!!! read more

Navigating care for my aunt was hard and emotional but Jona's kind and compassionate help made the process much easier. I highly recommend her for personal assistance over these large services where you're just another name. read more

Huge thanks to Jona for helping place my in-laws when many has turned us down due to the level of care they required. She was very detailed and had answered all our concerns. She exceeded our expectations read more

This company was very informative of the area and home's availability. The agent made you feel that she had everything under control . I would definitely use them again. Thank you read more

The service was very informative and detail oriented. Responses to my calls and questions were immediately answered. Jona was very knowledgeable. She addressed our needs in depth. read more

Jona was wonderful, she helped our family make a sensitive decision . She was always available and was able to present options for us to pick the best fit . read more

Jona is thorough, professional, an amazing to work with during difficult times with your loved ones. Care Guide was a God Send

Kind, caring, listened to our specific needs for the loved one. Helped us make a good choice. Highly recommend.