Nick did a stellar job at our house today. I had to write this immediately because he was that…read moregreat. We have two dogs, need I say more? I use a black light to find any stains on our oriental rugs. The patterns make them hard to see. I'd gone DIY on the stains in the past and just didn't have the energy to tackle it again From the first contact till Nick walked out our door, I was super impressed . He answered my call the same day, asked for details about the items, got me into the schedule quickly, called to confirm the day before, then again with an ETA on the actual day. He cleaned three oriental area rugs, and three sofas. I thought they were pretty clean to start--I was more concrete with hard to spot stains. One look at that black water in that tank and I was thanking my lucky stars for this guy. Now the whole house feels fresh and clean. Everything is brighter. On top of that, great pricing! This has been on my to-do list for over a month. What a relief--and a pleasure--to check it off and feel this satisfied. Gooo Nick!!

Highly recommend! Prestige was on time, (early actually),…read moreprofessional, quick and reasonably priced. Was a breeze to get the two bedroom carpets cleaned during my apartment move-out. Thank you, Nick. I also hired Prestige to do the final clean-out of my apartment in a week and a half.

Oh, my....I don't think our home has ever been so clean. Kelsey is the most efficient house…read morecleaner we have EVER had. So many areas I had never even expected before... I've been aware of areas I'd hoped would be cleaner in the past, but maybe okay if my cleaner didn't do them, like behind toilets, bookshelves, etc., but she did them without me TELLING her to do (which I just CAN'T do - I guess I expect my cleaner to read my mind?). She didn't "dust" with a duster (which just spreads the dust around), but Pledged. She's a keeper.

From the owner: Give this mom the time , watch her dreams align! read more

I just had Danielle cleaning come today and it was very good. They did a great job. They let me…read morekeep my animals in the house and I was able to stay too. They were very efficient. They let me check the work to make sure it met my standards when finished. For all the work they did it was a great value.

They were a team of three. The job was for a heavy cleaning of a 3 bed house including windows…read more The work was, at best superficial, not thorough as requested. They didn't touch the windows, shelves in the dining room, baseboards, to mention a few.

Pricey. There are local services who do just as good a job for a fraction of the price.read more

We called Extra Care for a move-out cleaning for a 2-story 3 bedroom house. They were responsive…read moreand followed up the day before. They showed up exactly when they said they would with just a smiley attitude - even after i forgot to leave the door unlocked and had to drive 30min to meet them. They spent the whole day working with great attention to detail. I'm so happy that I chose them and now I'm getting security deposit back in full!

Not a happy customer. Discussed scope with owner, Danielle, on the phone before booking (2000 sf…read morehouse, 3 Bed, 2.5 baths inhabited by 2 tidy adults.) She didn't express any concern about her team being able to complete the work within the 8 hours purchased (I understood the 2 people, 4 hour deal), even though I emphasized there was a recent bath remodel resulting in a lot of construction dust. This was just a house cleaning, not a "spring cleaning or move out or anything crazy - it would take ME alone maybe 4 hours. Bottom line, the two women who showed on time up did not finish the house in the 4 hours (they didn't dust or vac the formal living room or dining room, and did a spotty job in some other areas). I discussed it with the owner who said I could pay for more time - I said no, because they'd done a spotty job already. She wanted me to be satisfied, and offered to come by to correct their misses (not to finish the work they didn't get to), but apparently she couldn't find time within the next few days, as I haven't heard from her again. Bottom line, these women worked 4 hours straight but I can't figure out on what! They absolutely spent too long on certain things like the bathrooms - 1 was brand new and cleaned 2 days before, the other is a small 42 sf bath with only a shower. 2 yrs old and pristine. I believe they spent an hour each on those alone, and still didn't get under the vanity to vac the hair/retrieve dropped q-tips. The bedrooms were basic dust/vac jobs - can't take more than 20 min each, even if there's more dust than normal. A swipe is a swipe, with a cloth or a vac. Even at that, there were a lot of misses (bases of floor lamps, heat registers, etc.). Good job in the kitchen although not happy to hear they used lysol on the (sealed) granite, and needed my granite cleaner to do the after cleanup. Just an overall unsatisfactory experience.

Absolutely never ever use Glass Slipper for cleaning your house. I have never had a worse…read moreexperience with any service. My husband and I bought a house and wanted to treat ourselves to a professional deep cleaning before moving in. We have had some recommendations from co-workers but unfortunately they were not able to fit us in their schedule in the week before the move-in. Since we wanted the place to be cleaned before our furniture is in, we went with Glass Slipper because they had an opening. Our house is four bedrooms, all hard wood floors/tiles, no carpets. I called Danielle, and her first estimate for a deep clean with windows and walls was way beyond our price limit at above $800. I asked for a quote minus the walls and windows and it came to $400. While still being extremely high, we agreed to proceed to make sure that the house is clean for the move-in. The cleaners came on the day we were not in the house since that was a week when we were not living there yet. The money came out of PayPal before the cleaners got there and Danielle sent a confirmation when the cleaning was complete. On the move-in day, we had the movers coming in and out and were not thinking to go through the whole house inspecting every corner. We simply trusted that since we paid for the professional deep cleaning and certainly paid the price for such, there was no need to do so. But we were wrong. The day after the move-in as we started unpacking the kitchen, we noticed that most of the cabinets were not even as much as opened to be cleaned. There was sticky food residue left-over from the previous owners in some cabinets, and thick layers of dust in others. At the same time, as we took a look at baseboards, there was dirt and cobwebs. As we were walking around the house, our socks got pitch black. It became evident that the floors were never cleaned. They may have been lightly vacuumed at most, but certainly never cleaned. At this point we called Danielle and she suggested that she sends back her crew the following weekend for a couple of hours. As the days went by leading up to that Saturday when the cleaners were scheduled to come back my allergies started to get really bad. Then, we discovered that the couch, one of the very few pieces of the furniture in the house, was never moved to clean under. We kept on seeing more and more shortcomings of the service paid for. On Saturday when the cleaning crew showed up, they asked which cabinets needed to be redone and which baseboards. I explained to them that the house was never deep-cleaned and that I expect that the cleaning is redone. The crew person then called Danielle and put her on the phone with me. Danielle started arguing with me, telling me that just because the house was not cleaned to my standard that doesn't mean that the crew will be doing a redo. She said that they will take care of the couple of cabinets and some baseboards. I told her about what I discovered behind the couch and that it was never moved to clean behind it. Danielle insisted that not only was behind the couch cleaned but she vowed that she was there to witness it and that her crew was on their hands and knees. I took pictures of what was left behind the couch after the deep clean. And also what was under one of the beds in the upstairs bedroom. I am absolutely disappointed in the service and I believe we were taken advantage of. One thing to note, the house was empty (outside of one couch, one bedframe, and a dining room table). All hardwood floors and the previous owners left the place in a very decent sweep clean condition. It was not a difficult task to clean the place and for $400 I would expect not having to argue my way through with Danielle. The re-do cleaning was indeed a couple of hours and did not address most of the shortcomings of the service. I would not recommend this service to anyone.

Prompt, friendly, professional, and performed a great job!!! We all shared funny moving stories,…read moreand even though they needed to climb three flights of stairs, not one complaint from your staff. We felt comfortable with their professionalism so left them to complete the job and lock up when done. It was not easy finding a professional cleaning service in the Ashland NH area, but found the best!! Best regards; Ron, Brandon, and family!!

They thoroughly cleaned my house. Both women were pleasant and hard working. They were respectful…read moreand prompt. I will hire them again.

Yesterday, Alison came to our home for the first time, replacing our regular cleaner who had moved…read moreaway. She had been well briefed about our home and did a thorough job. She shows initiative and goes the extra mile to make sure everything is done to high standards. She is cheerful, and a very hard worker. We would be delighted to have her back again. We love MAID FOR YOU! We have been working with Tammy and her team for several years and are never disappointed. The staff is courteous and well trained, and the management is responsive and extremely well organized. The company provides excellent value.

You would think that paying over $1,200 to have your house cleaned would actually get your house…read moreclean, right? Well, for us, it only paid for half of the house to be somewhat cleaned. Now, they want us to pay more to finish the job. No thank you! We paid less than half of this for our similar sized house (with the same number of animals living in it,) to be cleaned in Derry - just 40 miles away. Very disappointed in their service and sad that we will not be hiring them for regular cleaning. Now we need to find another place to finish the job and to hire for regular cleaning going forward.

GAMA has been our go-to for cleaning our home for over 5 years. They are extremely professional,…read morecome on time, and always do a great job. We can unconditionally recommend GAMA for residential cleaning.

Very professional , on time, very well cleaned . We have had them over a year always on time and…read morebrings extra help when necessary

Missy and her team really helped me out of a terrible jam. I hired Home in Hand to help me with my…read morecleaning services with three Airbnb units. The whole team does an amazing job, but this one particular guest made a terrible mess of the unit. They made stains all over the beige upholstery as well as the wool oriental rug. They left stickers everywhere. They didn't take out the trash. They left dirty dishes, and pots and pans. Stains on the sheets. It was just terrible. They didn't follow any of the House rules and I had somebody checking in the very next day. They went so far above and beyond worked an extra five hours to complete the cleaning and get everything taken care of spic and span and perfect so when the new guests checked in the next day, there were no troubles at all and they were very happy with everything. They truly saved me from a terrible jam and I would recommend them to anyone!

The Good---the actual cleaners are capable and good at what they do. In a span of a few months, we…read morehad two cleaners and both did a good. The Bad---Missy charges more than almost anyone else in Concord. So unless you can afford super high prices, shop around. Almost everyone else charges less. The Ugly---Missy sends out automated messages a day or so before your scheduled cleaning, communicating a clear 30 minute arrival window. While this worked well for a few months, lately Missy's cleaners have failed to show up---either at ALL or ON TIME. That wouldn't be so bad if---Missy had had the courtesy to contact us, her customers, simply alerting us that the scheduled cleaner wasn't going to show up. But no, there was NOTHING, which caused us to waste time on several cleaning days. To make matters worse, Missy refused to acknowledge the 30 minute windows she provided in her own text messages, as if they don't even exist. Instead, she clung to some arcane language in her invoices, language that she claimed to provide 1 hour arrival windows. Missy literally contradicted her own written promises to customers......and WORST OF ALL, when I pointed this out to her (politely at first) she fired me---as a customer, because she didn't like "the tone" of my text response! Bottom line---Missy is a lousy businessperson. While her cleaners are good at what they do, Missy makes promises she cannot keep (like arrival times) and then she has the nerve to blame you, the customer, for calling her out for this unprofessional behavior. STAY AWAY from Home in Hand, unless you don't mind cleaners not showing up, or getting rude and unprofessional customer service from Missy.