Carmen at the cudahy store was amazing so helpful nice and sweet come and ask for her help if neededread more

My previous review I recognized Christine for being a genuine courteous employee but now my best…read moreexperience was with Jeannette. I visited on 10/3 at approximately 5:20 pm. Jeannette greeted me as she has on previous visits but she also acknowledges my mother. Being friendly goes a long way because there are other options but having a great experience generally steers me to a store despite higher prices. I've visited over 100 times in the past 2 years and greatly emphasize that both Jeannette and Christine are the most courteous.

Big store. You can pretty much find whatever your looking for here if you can actually find it. The…read morestore is huge, and the employees don't even know where anything is at. Had to look for a cushion for my low back pain. Something I can sit on in the car or at work, but no one that I asked knew where they were located. I found it because I knew that most of the time they keep these items in the car section of the store, and once I found that, I would be able to find the cushions, and I was right. They had plenty of options to choose from, which was great, but just finding these things sucked here. I wish the staff were better trained or there was an easier method for such a big store to find any items.

Very disappointed with my experience at Walmart. When I checked out, the cashier failed to give me…read moreone of my bags containing items I had purchased. I went back to customer service today to resolve the issue, and they told me they would check the cameras. After waiting, an employee came back and told me I would have to return in another hour. I have a busy schedule, and I don't have time to keep making trips or waiting around because of an employee's mistake. I already paid for my merchandise, and I shouldn't have to go through all this trouble to get what I purchased. Very frustrating experience. Walmart needs to do better.

First time here and mainly came to use the restroom, which was clean. Wound up buying 2 things,…read moreIced Tea & Lotto - machine was fully functional- Outstanding!

I didn't see much variety of exotic fruits; I am certain it was due to the winter season. I did…read morepurchase some dragon fruits. One of the samples available to taste was Mexican cheesecake, so I bought some to go as an offering for the monk at the temple close by. The cashier was friendly; we exchanged some pleasantries as she bid me a good night.

I came here looking for cold pressed juices. I understand the area we are in but I would like…read morechoices other than Bolthouse Farms. I'd like to see healthier options in here overall. I go to checkout in the express lane. The cashier spoke to the customer in front of me, the customer behind me and to her coworker. The only thing she said to me was my total. She didn't even ask me if I wanted a bag. She was rude as hell. Handed me my receipt without saying anything. I'm coo on coming to this location if this is the experience

Horrible customer service-I was picking out lemons when Augustine from produce almost hit me…read moretossing lemons. I explained he almost hit me and he ran to the back doors the moment I spoke English. This was unfair, an older man thinking I wouldn't speak for myself because of the my skin.

Excellent delicious fried chicken I get it fir every single celebration that's my go to for events…read morefriendly service fast n easy to order ahead of time

Where do I even begin. I've been fooled! Played like a fiddle! I went to the Super A and as I was…read moreshopping around I laid my eyes on a delectable deal I just couldn't pass up. Not one but two ! Bags of avocados for $5 imagine that !? Of course I only took one and when I got home I went straight to grubbin. But when I cut open one avocado i was almost sent to a cardiac arrest! It was BLACK!? I cut another one BLACK, another one BLACK!??? I'll still be pulling up for other groceries but not for those avocados !

Love this place! Always have everything when I need…read more One thing I've noticed that a cashier girl name Michele needs to start using her customer service properly. She needs to start saying " thank you " because she didn't do that at all. Sorry not sorry, but customer service is always a plus because the first thing they see are the workers. Other than that, love this place.

The store is kept clean, and items are easy to find. I love the food selection and the customer…read moreservice is nice and helpful.

Jason treated me the customer with such respect and kindness he helped instruct my mother mother…read moreand I to the keto products like the bread and helped us find some grocceries we were having trouble finding he provided one of the most excellent customer handling skills and service I have ever seen at a retail establishment. Overall if there's any reason to come back its for Jason and the excellent customer service he provides at staterbrothers!! Furthermore my mom was struggling to carry multiple items as well as myself and jason brought a cart to us right away and also asked if we need anymore help with any other issues and was kind enough to ask about our day! these small things is what keeps me and my family coming back consitently to staterbrothers here in downey!

I think this is the final straw for me on this Stater Bros meat department. It had seemed to have…read moregotten better. However, I believe the butcher and the employees at the meat counter just don't care. I came in last weekend 10/3/2026 to purchase some of their flap meat that my wife wanted from here. I have to say it just keeps getting worse every time and seems to consistently decline in quality and value. And the butcher at this location just does not care. I specifically asked the employee at the counter to not give me so many pieces with fat, silver skin, cartilage, etc. He proceeded to appear to be selecting what he was placing in my bag. Once I got home, and began to prepare the carne asada, lo and behold, he seemed to have given me all the worse scraps. With guests on the way, i did not feel like it or have time to go back and toss this garbage at them. So I went ahead and had to clean it all up myself. I ended up tossing almost 1 lb of fat, cartilage, and silver skin into the garbage. How hard is it to do better stater bros? It seems like these butchers at this location just don't care. Why pass on this garbage to the customers. Do better stater bros. Last time for me at this stater bros meat counter. I will have to drive farther out to a different store.

I want to give a special shout-out to Rick in the Produce Department and Angie, one of the…read morecashiers, for providing exceptional customer service. I needed help finding a specific item, and even though Rick was busy, he took the time to help me locate it. He was incredibly friendly, patient, and professional. What impressed me most was that it was Father's Day, and despite working on a holiday, he maintained such a positive attitude and went out of his way to assist me. I would also like to recognize Angie. I shop at this store regularly and see her often, and she is always kind, friendly, and helpful. During this visit, I was looking for an item, and she also went out of her way to help me find it. Angie consistently provides excellent customer service and always makes customers feel welcome. Employees like Rick and Angie are the reason I enjoy shopping at this store. Their kindness, professionalism, and willingness to help truly make a difference. I hope they receive the recognition they deserve. Thank you, Rick and Angie, for going above and beyond! Highly recommend this store!

Standing in line and one of the employees is filling up balloons near the register with helium. He…read morethen grabs a balloon, fills it up and begins inhaling it as he's walking and talking to other employees. Mind you, this is out in the open with customers to see. One of the managers saw him and didn't say anything. Incredible.

Clean and super easy to navigate. Products are well stocked and the hot food is good. Customer…read moreservice is 5 stars always friendly staff. The only issue is the Tamales def skip them.

Customer service needs to improve! First and last time coming here. Better stores elsewhere.read more