When I first started seeing Dr. Lisa, it was life-changing. I had been struggling with constant…read morefatigue, exhaustion, and a lack of energy, but for the first time, I finally felt normal again. She truly listened to me, took my symptoms seriously, and helped me get back to feeling like myself. When Dr. Lisa left, I panicked! I finally had a provider who truly understood me, and I wasn't sure what to do. But Christina, Dr. Lisa's MA at the time, reassured me that Dr. Evans was just as good, and she was absolutely right. From my first appointment with Dr. Evans, I was beyond impressed. She took the time to go over all of my blood work in detail, explained everything thoroughly, and really listened to what I wanted to achieve with my health. She made sure I felt comfortable and confident in my care moving forward. I had initially considered leaving to follow Dr. Lisa, but I'm so grateful I stayed. Dr. Evans and Kim have been everything I've needed and more. If you're searching for a provider who truly listens, understands, and provides exceptional care, look no further, Holtorf Medical Group is the place to go.

Dr. Laufer has been taking care of me for 18 years, he's 5 Stars. The office staff has greatly…read moreimproved over the past year. Kim has been the best for years!

We came from a place that, ironically, had "Hope" in the name--but left feeling like we had none…read more What we found here, however, was something far more powerful than hope alone: we found people who gave us reasons to believe again. From the very beginning, this team became more than just medical professionals--they became our lifeline. My husband was diagnosed with an aggressive, late-stage cancer that turned our world upside down. After months of grueling treatments, setbacks, and terrifying nights, we arrived exhausted, emotionally frayed, and unsure if we'd ever find a path forward. And then... we met them. It wasn't just the cutting-edge treatment plan (although that's been remarkable). It was the way every single person on this team--from the front desk staff to the nurses, techs, coordinators, and doctors--has played a role in bringing light back into our lives. Their compassion, intelligence, responsiveness, and tenacity have made this place feel less like a hospital and more like a fortress of healing. They don't just treat cancer here. They treat the fear that comes with it. They treat the hopelessness. They treat the heartbreak. And they do it with grace, humanity, and unwavering commitment. I trust this team with the most precious person in my life. And that is not something I say lightly. They have given us a new perspective, a new fight, and a new chance. We may have walked in with nothing left to hold onto--but thanks to them, we're holding onto each other again. And that's everything. To Jon's care team: thank you. You are the very best of what medicine should be.

This is a very beautiful and clean facility with an even more accommodating staff. The security at…read morethe gate checked me in and the front desk person helped guide me in the direction of my appointment. Once there the receptionist welcomed me and made sure I was comfortable and answered my questions efficiently. I couldn't be happier with the service and treatment I received and I look forward to any visits I may have in the future.

The friendly and professional staff was super helpful with meeting my needs and made me feel…read morecomfortable while I was going through a difficult time in my life. Jason was excellent and extremely patient with me and did a top notch professional job! Dr. Smeaton was a great help in meeting my needs to get through my physical. She is a great leader! Thank you!

unbelievable terrible service, waited over an hour to be seen as the first and only patient…read morethere. go literally anywhere else

Tobey Maguire is my first favorite superhero of all time…read more My name is based off of an MJ named Michael Jackson. My birthday is September 10. When I look at 9/11, I think, no, September 10 is more important. Forget tragedies. Forget it. Ignore it so I can be a better person. The Marvel community knows me. Pretty sure this hospital is going to be memorialized. Kirsten Dunst/Mary Jane. Jermaine/Jane rhymes. Yeah. Always meant to be Spider-Man, because of this hospital and Michael Jackson. Tobey was born in Santa Monica, not far from Torrance.

Very disappointing experience at the ER check-in desk with Chonna (she refused to give me her last…read morename). Around 2:35 a.m. the staff member I dealt with was rude, irritated, raised her voice, and spoke to me in a very demeaning way when I asked questions. She helped other people before providing me with the information I needed, and when I asked where the complaint box was, she completely ignored me afterward. I've visited this hospital many times for myself and my children, and both of my children were born here. I've never experienced this type of treatment before. I understand that an ER can be stressful, but that doesn't excuse treating patients disrespectfully. She should not be checking in people in need of medical care with her attitude. Very sad, do better little company

This is the clinic you go to if you wanna do things the right way! I was looking for a place to…read morehave my levels tested and get on a regiment but every place I went to just seemed to be offering cheap testing and then push testosterone replacement therapy. And while that was my ultimate goal, I wanted to fully understand my entire health and improve my well-being. I felt that my goals aligned more with the Dr. Vigor clinic. They ran a COMPREHENSIVE panel, not just a few levels and I found out there was quite a few other things that I could address besides just low-T. In addition, the staff here have been really knowledgeable, kind and accommodating. I didn't want to just be a number to a place. I highly recommend getting their membership and getting on a treatment plan with them. I've recommended them to all my friends who have been leaving their current places and coming here and they thank me every time!

Dr. Vigor is been a such a great experience, they provide the best options to help my self, I'm…read morereally happy to choose them, since the first day they gave me the best attention, describing the treatments and clarify the process, every body is different and I'm keeping doing my treatment with them, if you have any issues with you testosterone level or any other situation related, don't hesitate and get a consultation with them. Thanks guys!!!

I called for an appt and they told me that Dr Sanford only sees patients virtually. Ridiculous. Bye…read moreBye.

Helped my daughter with various issues after seeing western med docs who just wanted to prescribe…read moredrugs. Highly recommended!

This was one of the most frustrating experiences I've ever had at a medical office…read more I scheduled a 12:00 p.m. appointment for a pre-employment drug screen and a mandatory TB questionnaire for a healthcare position. I already had a valid TB test, but I still needed the physician to review the questionnaire and complete the required paperwork. When I checked in, I specifically showed the receptionist the questionnaire and asked if the physician would be able to fill it out. She initially told me yes. Then she argued with me, saying they couldn't complete it because I already had a TB test. I explained that I understood my TB test was still valid, but I still needed the questionnaire completed. After that conversation, I was left with the understanding that the physician would address it during my visit. At no point was I told they would ultimately refuse to complete the paperwork. I had a 12:00 p.m. appointment but wasn't seen until almost 2:00 p.m., and I didn't leave until around 3:00 p.m. I spent approximately three hours there for what should have been a simple pre-employment visit. To make matters even more frustrating, there were several times when I was the only person sitting in the waiting room. Then other patients would arrive after me and appear to be called back before I was. I understand that different appointments may have different priorities, but no one ever explained the delay or kept me informed. While I was waiting, I could clearly hear conversations coming from the back office. At one point, I heard a staff member say, "I'm trying to print out this form for this girl and her TB test." Hearing employees discuss me that way where patients could overhear made the office feel unprofessional and uncomfortable. I completed the questionnaire and even had the staff print the required form because I wasn't able to print it myself. After waiting for hours, I was finally told they could not complete it because they "don't get paid" to fill out that paperwork because they were not contracted to do so. That information should have been given to me when I first arrived not after I had already waited for hours. If your clinic cannot complete certain employment forms, patients deserve to be told before they spend hours waiting. To make matters worse, they didn't even return the printed form so I could immediately take it somewhere else. My phone number was also entered incorrectly and was never corrected. Because of the unnecessary delay, I missed my bus, which only comes once an hour, forcing me to wait even longer just to get home. I left hungry, exhausted, frustrated, and still without the documentation I needed. I chose this location because it was the closest approved clinic available to me, and I don't currently drive. I didn't look at the online reviews until after my appointment. When I did, I was disappointed to see that several other people had also described long wait times for pre-employment drug screenings. Unfortunately, my experience was very similar. This entire situation could have been avoided with honest communication and respect for patients' time. Patients deserve to know up front what a clinic can and cannot do instead of finding out only after hours of waiting. I sincerely hope management addresses these issues so future patients don't have the same experience.

There was no one in the building but myself and my daughter. I was ask to wait outside in a dark…read moreparking lot which made me very uncomfortable. Although the waiting room was empty. We arrived at 8:30pm and 2 hours later she still had not seen the doctor. Has I remained in my car jumping at every sound. This is not the place to take your love ones that you are concerned about . Please avoid if possible. No human should have to go through this nightmare. My daughter said the doctor was great. However, the was not clean.

The Baseline: There is no baseline for a hospital as it provides care to the sick…read more I only had to wait a few minutes after checking in today and had a nurse taking my vitals quickly. I had a bit of a wait to see my doctor but people need to realize what a change the medical profession has had post pandemic and that most issues are insurance or government regulatory related. I.e. if the regulatory push lowers the age some one needs to be screen then the amount of new patients that are within that age bracket increases the patient-to-doctor ratio. Regardless I had a good experience with my physical today and I didn't have to do the "cough" test so that was a bonus. I feel rating a medical professional organizations is really a zero sum game as it depends on the person and their conditions. Reality is that medical professionals work hard and are not perfect but they are doing what they can for their patients. Be kind to your nurse and doctor!

I received top-notch care at this facility. The staff was friendly and very efficient. I went there…read morefor a blood workup. I told the technician that I didn't like needles, so I requested the butterfly kids needle. She was so good that the needle was in before I recognized it. They also have valet parking at this Kaiser.

This has been my Doctor's Office for many years, as I've had my annual physicals completed for work…read morefor over 24 years. In the 1990's, this practice was actually located in Westchester, north about 3 miles from its current location. The staff are young and nice to be around, as a get an understanding of the business and enjoy the small talk in between. I think I've had all the doctors during my physicals, and each has their own bedside manners. As I understand, sports medicine is also a specialty of the practice, so a treadmill for stress tests and firefighter and police physicals are conducted routinely. I would recommend this group for your physicals, as their evaluations are complete and well documented.

Absolutely Pathetic! Your PCP is never available,…read morescheduling appointments is a nightmare and staff is very rude!!!