We recently used El Rey Del Polish to redo the 1960's Terrazzo floors when we took over ownership of my grandma's house. The floors had been cared for but as we had solid wood baseboards and the tannins in the wood over years of mopping etc had leached wood tannins into the terrazzo causing some really unsightly brown staining. Basically every room along the edges there was brown stains that looked pretty gross especially when no furniture was there to cover or distract from them.
Though it took a few follow ups to get a quote, we knew my grandma had used this company a long time ago so wanted to give them the chance to get back to us, and we were not in a big rush. The nice owner came out and quoted for the work which we thought was very reasonable and we were able to start work a few weeks later without too much delay which was very nice.
The nice crew came and did their sanding, and worked hard for 2 full days on that (whole house is this flooring) but when they said they were going to polish the job to be done, sadly I was very upset as the stains did not improve much if at all. We called the owner and asked him to please suggest what could be done, we expected there could be some special chemical treatment or something perhaps as I did not understand why we wouldnt see improvement...surprisingly he sent the team back another 2 days and they re-sanded again (perhaps they went a bit deeper we dont know) - which made a big difference.
The only thing that I wish is that they had realized they needed to sand deeper or more to remove the staining without my having to ask the owner to re-do, but have to give them full credit that in the end the result is about 75-80% improvement which I am very happy with. We will use El Rey Del Polish again in a few years time when it's time for a touch up. read more