My wife went here to check the front right tire. They put air into it…read more Today while going to the bus stop, we heard a bad sound. I checked it and discovered that the right front tire is missing 3 bolts! That is a major safety issue! And they didn't see it and notify my wife. I cannot recommend this Discount Tire because of this.

I've used Discount Tire for a while and generally expected better, especially after having…read moreexcellent experiences at another location: the store at 3701 NM-528, where the staff treated me with respect, explained everything clearly, and were transparent about what I could expect in terms of warranty credit. Unfortunately, this second location did the opposite and completely lost my business. At the 3701 NM-528 location, they inspected my tires, walked me through the tread measurements, and based on their calibration, I would have received better credit toward replacements. The only issue was that they didn't have the tires I needed in stock. Since I already had an appointment at a different Discount Tire that had the tires in stock, I went to the second location expecting comparable service and a consistent experience within the same company. Instead, the tone shifted immediately. Their calibration/measurement came out differently, so I was offered noticeably less credit than the first store had indicated. When I tried to explain what the other location had told me, I was met with a condescending attitude, as if I was confused, wrong, or trying to argue my way into a better deal. Rather than acknowledging that there might be a discrepancy between locations or even taking a moment to check, they talked down to me and made me feel like I didn't know what I was talking about. The whole interaction felt less like "we're here to help" and more like "you're wrong, we're right, take it or leave it." The contrast in customer service between the two locations is night and day - the 3701 NM-528 store was 100x better in terms of professionalism and basic respect. I did what I needed to do to get tires taken care of, but I won't be returning to this second Discount Tire location, and I won't be recommending it to friends or family.

I have never had an issue with Big O always professional and kind. this is the place to go.read more

To some people a "big o" is very satisfying! Well, the Big O Tires on Rio Rancho Blvd. in…read moreAlbuquerque truly satisfies anyone with car problems! General Manager Freddie and his Team truly care about taking care of their customers and their cars! We had some air loss in our tires (admittedly while towing a U-Haul Trailer) and our Oil Light went off so we stopped at Big O to check out the tires (not a big deal and they refused to charge us for ensuring they were properly inflated). They told us they could fix the oil leak and damaged oil pressure sensor (okay, so we did happen to run over an armadillo in Amarillo; or truthfully, that armadillo ran/jumped into our oncoming car!). Still, the damage was much more significant than just breaking the plastic air spoiler on the front bumper! We did not want to spend a lot of time or money on our journey from NYC to LA but we could not drive safely from Albuquerque to LA without getting the car fixed first. Freddie and his Team took great care of us, gave us very fair pricing (BTW, Veterans and First Responders get an additional ten (10%) percent discount here!), and totally fixed us up, including changing the sensor, all of the filters, the oil, and everything necessary to get us back on the road safely! I hope never again to break down in Albuquerque but if you ever do, go to the Big O Tires on Rio Rancho Blvd and tell Freddie that I sent you!

I turned on my car this morning to a dreaded "low tire" notice. I went around to look at the tire…read moreand sure enough, there it was, a nail. This could have easily ruined the beginning of this holiday weekend, but thank God I found Garcia Tires nearby and when I called, someone immediately picked up, and to my relief they take walk-ins! Within 5 minutes of my arrival my car was in a bay, tire off, being assessed. Within 20 minutes, for less than $20, I was done with a repaired tire and the technicians were friendly, kind, hardworking, efficient, and thorough! They are a wonderful local business! Support local! This is the place! Thank you so very much, Garcia Tires!

Great service. Needed my tire repaired and put back on my trailer and the spare back on where it…read morebelonged. This was done quickly with friendly service as well as filling the other three tires to the appropriate pressure.

WARNING!!! Bad attitudes bad service!!! The 3.5 stars…read morereviews should tell you everything! THIS IS YOUR WARNING! One star just because it's required

Was shocked at how rude they were when we came in! Asked if they could fix a flat and he said no…read more Just no. Nothing else. Sorry if you had a bad day, tired, whatever but I can assure you we will not be back

I Absolutely 100% recommend this business for their integrity, fair pricing and quality. Wonderful…read morecustomer service by a family owned business, which I am happy to support. They have more services than just tires. I've had alignment and brakes done too.

I recently purchased tires for my 2024 Toyota tundra. Albuquerque tire did an amazing job finding…read morethe right tire that would not only fit my truck but as well.

Made an appointment and I was over an hour early; however, I got checked in as I was going to just…read moredrop off the truck. Tony M. greeted me the moment I walked in, inspected the tire in question and saw that I had two screw in one tire and one screw in another. He assured me that he will text me once they inspected all the tires. It resulted that one tire could not be repaired and had to purchase a new one. He told me they couldn't get the tire to their location by closing time so I would need to come back the next day. They put on the spare for me so I can have some transportation and said he will call me when my new tire came in. Tony M. kept his word and called me the next morning and said they wouldn't need more than 20 minutes. I came back to the store and he greeted me right away, pulled my truck into the bay, replaced the spare tire, and put the spare tire back in it's place, and I was done within 10 minutes. I was very pleased and highly recommend Discount Tire. Service is always good, honest, and take care of their customers especially the female customers.

Discount Tire has always been my go to. Service is always great no matter how busy they are. You're…read moreacknowledged and I find them especially kind when working with our senior community. Prices are good and so is the quality.

we had such a great experience! Service amazing, so fast and easy! GREAT prices. Definitely…read morerecommend!

We asked them to change out tires as we had 1,500 more miles to drive, we've had the same work by…read morethe same shop done for the last year and a half on the truck. They broke the lug nut stems and WOULD NOT take accountability for what they did and blamed the shop that touch it before them even though we drove 1,300 miles with NO ISSSUES we just wanted to make sure we had good tires bc these interstates and highways are ROUGH. They covered it with the lug night covers so I couldn't take pictures and they hid so I could not take any Info from anyone. I told them it wasn't about the money truly it was only $150 but the man yelled at me so I yelled back because truly just take accountability for what you broke. Do not recommend their service.

Great location! They had me in and out fast when I thought it would take a long time and helped me…read morefigure out other things that I was having issues with.

Made an appointment just for tire rotation and 4 hours later they were finally done. It took them 3…read morehours just to start

Terrible customer service, poor quality work, and no communication. I won't be bringing any of my…read morevehicles back to this location. I don't trust them. Edited to add that i emailed the contact provided below and have received nothing in return. Seems like their corporate customer service is also terrible.

Ray was excellent we had a flat and needed to get on the road immediately he got us in quick and…read moreefficient. Great customer service all around thank you.

Thank you, thank you, thank you so much for fixing the issue my car was having for a few years now…read moreand other automotive shops in town couldn't figure out. I felt like the service here was honest, genuine, and I payed less than what I was expecting. Any other car issues I'm having in the future, I'll know where to go.

They have been in business for decades for a reason! Extremely trustworthy, honest and great at…read morecommunication every step of the way! I will never take my car anywhere else but here.