1. El Paseo Simi

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    Simi Valley, CA

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    El Paseo Simi

    4.5 (2 reviews)

    El Paseo Simi Photos

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    3 months ago

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    2 years ago

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    Simi Valley Town Center

    Simi Valley Town Center

    2.7(157 reviews)
    3.0 mi
    •$$

    My recent visit was quick - a stop in at Brighton Collectibles for their annual Power of Pink…read morepromotion to support breast cancer awareness and a local nonprofit. This is a pilgrimage I make almost every year at the end of September or in October. As such, the process is to park in the main lot, and walk through the section between Ulta Beauty and Larsen's Grill to the center court area, where Brighton is on the southeast corner. Along the way I couldn't help but notice that with Halloween approaching, the yearly display of Halloween inflatable decorations is back, along with some other touches of the season. After I finished my shopping, Dear Hubby and I sat out for a minute enjoying a gorgeous early fall late afternoon where the heat of the day was dissipating and the sky was filled with gorgeous clouds. The vista in the center court area was looking pretty sweet at that hour. Photos below. I'm aware that retail shops have struggled here. The restaurants seem to be holding their own, and the parking lot had quite a few cars in it for a Sunday at almost 5 PM. I'm rounding up from 3 1/2 stars to 4 because the grounds were clean, there was pleasant music playing from the outdoor speakers, and the decorations were up to promote the season. We still come her to shop at some favorite locations, like Brighton, Bath & Body Works, Marshalls and others, as well as the restaurants.

    There are more stores closed than there are open. Pretty sad. I'm from out of town and stopped by…read morehere because I was looking for a good shopping center, but most stores have gone out of business.

    Photos
    Simi Valley Town Center - The sign

    The sign

    Simi Valley Town Center
    Simi Valley Town Center

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    Westfield Topanga

    Westfield Topanga

    3.8(1k reviews)
    9.3 mi•Canoga Park
    •$$
    Established in 1964
    Luxury

    Wonderful mall! It's getting even better since they added Topanga Social. It's unbelievable how…read moremuch eateries and bars they have. It's located in the lower level next to AMC Theatres. I love it here and how they have a variety of stores. At first it was just mediocre now it's adding more luxury stores and renovations still happening. They will have Hermes, Dior, and much more. They recently opened a Alo store, which is definitely my fav store to go to get my yoga leggings :)...btw it right across from the Cheesecake Factory if you want to check it out. Overall, this mall has all you need and now you can literally be here all day. Go catch a movie, eat, play, and much more. They are going to have a bowling alley coming soon as well called pinstripes I believe... now that will be epic! Not too far from my house. This will def be the Valley's South Coast Plaza with much more! Come check it out when you can!

    I had a fantastic experience at Bottega Veneta, and I want to give a special shoutout to Anthony…read more He provided exceptional customer service from start to finish and truly went above and beyond to make the experience enjoyable. What really stood out was Anthony's attention to detail. He took the time to understand exactly what I was looking for, listened to my preferences, and made thoughtful recommendations without ever making me feel pressured. He was professional, knowledgeable, patient, and genuinely attentive. You can tell Anthony takes pride in what he does and really cares about his customers. That level of personalized service makes a huge difference, especially with a luxury brand like Bottega Veneta. Thank you, Anthony, for making the experience such a great one. Excellent service and a great representation of the Bottega Veneta brand! Thank you Anthony!!

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    Westfield Topanga
    Westfield Topanga
    Westfield Topanga

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    The Oaks

    The Oaks

    3.8(298 reviews)
    12.0 mi
    •$$

    This is definitely a nostalgia trip for me no matter when and where I am in life, it's been there…read more I have been going since there was a movie theater that went underground here, since there were wooden tigers in the play place, and of course I remember KB Toys and that Warner Brothers store. This place more-or-less gets a passing grade on nostalgia alone. The store is quite beautiful too. Have you ever been to those dead malls? Eye-sore. Oaks Mall? Eye-candy. Most of the stores are quite overpriced, but what isn't these days unfortunately? At least there are still delicious food and dessert options available!

    I am writing to file a formal complaint regarding my family's experience at the Build-A-Bear…read moreWorkshop at The Oaks Mall. My four-year-old son and I visited the store to celebrate his birthday, a tradition we have enjoyed every year since his first birthday. What should have been a joyful surprise became one of the most disappointing customer service experiences I have ever had. When we entered the store, the first sales associate asked when my son's birthday was. I explained that his birthday was June 29 and that we were still within a month of his birthday. She responded, "As long as it's in the month of July." I explained that it was within the past month, and she immediately told me that was not allowed and that I would have to pay full price for the birthday bear. I politely asked, "You can't just honor it?" She walked away to speak with someone I presume was the manager. When she returned, she told me they would honor the $4 birthday bear, gestured toward the eligible bears, turned around, and walked away. She never came back. My four-year-old son stood there waiting, excited for what was supposed to be a birthday surprise. We were left standing without any assistance until another sales associate finished helping another customer. I finally had to ask, "So, is someone going to help us?" The second associate looked confused, looked around for the first employee, and then stepped in to help us. I want to recognize that this second associate was exceptional. She immediately made my son feel special by giving him a birthday badge and enthusiastically celebrating his birthday. The associate who stuffed his bear was also warm, patient, and kind. Their professionalism helped salvage part of the experience, and I am grateful for the care they showed my son. By that point, the excitement surrounding the birthday bear had disappeared. I no longer wanted to continue discussing the promotion after the way we had been treated. Instead, I let my son choose a full-price Chase bear because I wanted to preserve what remained of his birthday celebration. As we were finishing our visit, the original sales associate returned and asked the other employee whether she had collected our name and email "for the birthday bear," despite clearly seeing that my son had selected a full-price Chase bear instead. She continued questioning the other employee while glaring at us. Her demeanor throughout our visit was hostile, dismissive, and unwelcoming. I left the store feeling embarrassed, humiliated, and deeply saddened. What troubles me most is that I watched other families receive warm, attentive, and courteous service while my family was treated differently from the moment we entered the store. Based on the totality of this interaction, I believe we were subjected to discriminatory treatment. While I cannot know the employee's personal motivations, I know how my family was treated, and it stood in stark contrast to the treatment other customers received. As a Black mother, I should not have to wonder whether my race influenced the level of respect and service my son and I received during what should have been a joyful milestone. This annual Build-A-Bear visit is more than a shopping trip. It is one of our family's birthday traditions. Since my son's first birthday, we have celebrated by making his birthday bear together. Those memories are incredibly special to us. This year, one employee's conduct overshadowed what should have been another cherished memory. I am requesting the following: A thorough investigation into this incident, including interviews with the employees who worked that day and a review of any available surveillance footage. Appropriate accountability for the employee whose conduct resulted in this experience. A written apology from Build-A-Bear acknowledging the way my family was treated. Confirmation of the steps Build-A-Bear will take to reinforce its commitment to equitable, respectful customer service for every guest. I chose Build-A-Bear because your company represents joy, inclusion, and creating lasting memories for children. My son deserved to feel celebrated on his birthday. Instead, he witnessed his mother being dismissed and ignored during what should have been a happy occasion. I hope Build-A-Bear will take this complaint seriously and respond in a manner that reflects the values your company publicly embraces. I look forward to hearing from you regarding the outcome of your investigation.

    Photos
    The Oaks
    The Oaks - With our bought pop mart

    With our bought pop mart

    The Oaks

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    El Paseo Simi - shoppingcenters - Updated October 2026

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