Best pupusas ever. Everything is absolutely delicious and I'm treated like family every time I step in, it's a nice laid back spot but it's filled with soul, from the staff to the food. read more

El Papaturro - Pupusas revueltas - Salvadoran Near Me - Houston, Texas

Customer service was horrible. The food was ok. I dined in early Sunday evening. Asked the waitress if it was self seating, gave me a-bit of an attitude and said, this area is for take out only. Sat myself ordered immediately. I had already seen the menu online. She brought the food. She brought the food I said Thank you, and she looked at me crazy. Never came back around. Never offered another beverage or checked on food. I WONT be coming here again. I wanted to try a new pupusa spot, but was very disappointed. Would have been better off going to my usual spot off Harrisburg Pupuseria Olocuilta. Great service and delicious food. read more

El Papaturro - Suprema Salvadorean beer - Salvadoran Near Me - Houston, Texas

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Food is decent but customer service is horrible. And they say 20 minute wait and have me waiting for 45 plus and attended 3 people before me

Do not order the chicharon it's a $12.00 plate with only 4 miserable pieces of chicharon. Ask and they said it's what it is. read more

El Papaturro - Chicharon - Salvadoran Near Me - Houston, Texas

vine a comer y todo riko siempre pido para llevar pero esta ves vine a comer al restaurante y no se me iso justo q la propina ya la agreguen al recibo primera y ultima vez q vengo a comer q cosa de mal agrado no servilletas me llevaron y dejar propina wtf eso no se ase creo q cada meseroo tiene su salario esta en uno de cliente dejar oh no pero primera y ultima vez q vengo read more

Went to eat here with my dad as it was down the road from us. Took a seat and the waitress came to take our order, we got coffee and el plato de desayuno. Waited a good while, my dad had a refill of his coffee but they didn't even bring more creamer for it. Anyways, the food came out and my gosh, it was the ugliest plate i've ever seen. Honestly, very disappointed. I could've made it better myself at home. All in all, they need to up the quality on there food and maybe have some good music playing in the background. read more

Para empezar el letrero en la puerta dice q cierran a las 10pm llegamos a las 9pm y nos dicen de mala gana q solo para llevar q por q cierran a las 9!! Le digo a la mujer pero si en la puerta dice q cierran a las 10 y me contesta sin ninguna vergüenza, a las 10pm nos vamos lol y luego ya q la otra mal cararada de la cajera nos va a tomar la orden para llevar nos dice déjame ver si todavía puedo tomar la orden!!! Ósea q ni siquiera llegando a las 9 puedes ordenar para llevar porq las mujeres se quieren ir exactamente a las 10!!! Q descaro de gente!! Cambien el pinshi horario en la puerta de q cierran a las 8 entonces read more

La manager Jacqueline necesita ser reportada seriamente. No sólo abusa verbalmente de sus cocineras y meseras, sino que también es ridículamente grosera. Esa manager está llevando ese restaurante a la quiebra. Cuando estuve allí, un cliente fue a comprar tortillas y le dijeron que no las vendían. Después la manager les dice a las meseras que el restaurante no es una tortillería... que venden comida, no tortillas. Cuando la manager me vio mirarlas mientras hablaban, me puso cara desagradable! Realmente espero que el dueño del restaurante vea esto porque esa señora necesita ser reemplazada. read more

Very clean and good service. Food is amazing and drinks are very good not watered down with ice.

Every time I come to visit htown my favorite place for the best food and drinks Ty for great food am from Utah

I ordered take out so I can't really comment on the service but as for the food quality, I ordered pupusas revueltas and some empanadas. The empanadas are ok but the pupusas were not appetizing at all. If you're salvadoran these pupusas will be very disappointing. There was not one bit of chicharron in there and I think they were made colby cheese. These were quesadillas not pupusas. Highly disappointed. No picture because I already fed them to my dog and I think he was disappointed too read more

Excelente comida las pupusas son un 10/10 auténtica comida salvadoreña casi no en todos los restaurantes se encuentra

The best popusas ever! Place is new and clean. Food taste great. Service is slow BUT they had a for hire sign out front, so I know they needed help. Over food is fantastic. read more

El Papaturro - Popusas with cheese and fajita meat. - Salvadoran Near Me - Houston, Texas

The best pupusas ever i come here often since i crave their pupusas and yuka. So delicious. read more

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Mal servicio, dice que se cierra a las 10 pero no toman ordenes despues de las 9 y luego no contestan para avisar que no no se está tomando ordenes read more

Great Pupusas but online says they close at 10:00pm but they actually stop taking orders at 9::00pm.

Food is alright but BEWARE! Servers add gratuity for themselves without letting you know and even if it is not a large party. We were 2 adults and a baby and were given a PRICE (NOT THE ACTUAL CHECK) that was slightly more expensive than the food we had actually ordered. She did not bring us the check and simply told us the amount. When we asked for it, they were hesitant but gave it up. Sure enough at the bottom we were charged Gratuity. In the state of Texas, it is now illegal to place that gratuity there. Not a large amount but these servers surely do this to sneakily make extra money. read more

El Papaturro - Added gratuity without letting us know. Always ask for your actual check and not just the amount you're supposed to pay. - Salvadoran Near Me - Houston, Texas

they took 45 min just for two orders and the lady in the front said it would take 20minutes, just next time if you want to waist your time go here if you don't, don't go 45 min about to be 50 is unacceptable and unnecessary do better and also i said no egg in my order and it still came one very disappointed read more

El peor trato k e tenido. No hay comunicación entra las meseras con el clientes. Esperas y esperas por la comida solo para comunicarte k no hay lo k as pedido. La comida se tarde bastante. Creo k de todas una de las Meseras mostró atención y fue a buscar mi comida y honestamente si pudiera darles ninguna estrella lo haría. read more

Love the Popusas at this location!!! If you are dining in for lunch, be sure to call in your order before you arrive.

I love the revueltas, and I always add beans. It is delicious!! They recently moved and the place looks real fancy!!! The parking is way better then before, and the ambiance is nice! read more

El Papaturro - Salvadoran Near Me - Houston, Texas

Very bad service !!!! The waitresses have a horrible attitude never came to ask if we needed anything instead told the other waitress to take our order. When we ask a question about the menu the first waitress got upset and was very rude and walked away (she is short and skinny no name rage). Then they get offended because People don't tip them properly or tip nothing at all. All the staff looks like they are mad and they are Not attentive whatsoever! We had a waitress come ask us if everything was good after I asked for a manager, the waitress explained that the manager was not in and she listened to our complaint and was very caring. What is sad that one bad apple can ruin it for the others. Management for this place needs to set some customer service training in place for the wait staff if not you will lose lots of good customers. I would like to thank Luisa for turning it around and giving us great service. In conclusion if you are Mexican, which I am, you will receive bad service and if u are Salvadoran they will tend to you! With the experience I had that's how it seemed! Muy mal servicio !!!! Las meseras tienen una actitud horrible y nunca vinieron a preguntar si necesitábamos algo al principio. En cambio, le pedimos a la otra mesera que nos llevara el pedido. Cuando hicimos una pregunta sobre el menú, la primera mesera se enfadó y fue muy grosera y se alejó. Luego se ofenden porque la gente no les da propina correctamente o no les da nada en absoluto. Todo el personal parece que están enojados y no están atentos en absoluto! Tuvimos una mesera que nos preguntó si todo estaba bien después de que yo pedí un gerente, la mesera me explicó que el gerente no estaba y escuchó nuestra queja y fue muy atenta. Lo que es triste es que una manzana mala pueda arruinarla por las demás. La administración de este lugar debe establecer una capacitación en servicio al cliente para el personal de servicio; de lo contrario, perderá muchos buenos clientes. Me gustaría agradecer a Luisa por darle la vuelta y darnos un gran servicio. En conclusión, si usted es mexicano, lo que yo soy, recibirá un mal servicio y si usted es salvadoreño, ¡ellos lo atenderán! Con la experiencia que tuve fue así como me pareció. read more

Popusa that's a fun word to say. I have been getting my populars from this place for a while. my sister introduced me to this place and have been hooked ever since. I generally order the mix of chicharron and queso which are awesome. They make them fresh and if you call ahead of time they will more than likely be ready for when you get there. I just saw that they have fajita populars haven't tried them but its on my to do list. Over great food, great prices i got 3 populars for like $6.. read more

I had the pleasure to visit this restaurant after a recommendation from a friend. Unfortunately I had a bad experience. I have to say that customer service is excellent and I really enjoyed being there. The pupusas are really good and fresh but the seafood plate is a problem. I didn't know I could get hives until I went here. the seafood used in their dishes is expired or at least the fish and the crab is. you can smell the odd minty smell coming from the crab when it goes bad. I had horrible reaction to this and it was my body telling me that I shouldn't have eaten that. Overall the place is easy to find and like I said before. I enjoyed my time and pupusas but the seafood used in the dish need to be fresh. This would have allowed me to give this restaurant 4 stars. read more

Not a big fan of papusas but it was pretty good. It came out fresh. I personally like the shrimp one the most. They also give you some coleslaw salad thing that goes with it. (I'm not salvadorian so I don't know if that's normal) usually the wait is long but I went on a Sunday night so it wasn't so busy. The only thing I didn't like was the fact that the tables were dirty. It makes me question the quality of sanitation of the restaurant. read more

Love love this place the pupusas are so good and tasty the sauce always has so much flavor and the pickled cabbage goes great on top. The rice and the beans are different than any Mexican restaurant considering this is a salvadorian restaurant. The horchata taste like cinnamon and chocolate I don't like it at all:/. The corn tamales are so so good plus they are huge 1 is enough. The wait is long though so ordering ahead is recommended. read more

The place looks ok but the pupusas are good service is ok and the relish is really really good!!!

Nice neighborhood restaurant. Love the papusas. The food is good and reasonably priced.

This restaurant is very nice!!! They got good food!!! I like pupusas and I also love yuca con chicharrón!!! But last friday!! I believe was the 19 of January my wife call for a food to go and the ladie the that pick up the phone she talk us that we got way one hour for our food!!!! I dont understand!!! Normally we wait 20 or 30 minutes the most!!! If they are so busy they shouldn't pickwup the phone thats not good!!!! But to tell you the truth!!! They cook the yuca con Chicharron and pupusas the way I like read more

Papusas are delicious and fresh! They make them when you order them. Well worth the wait! The "aguas Frescas" are tasty too! Place isn't too big but haven't had trouble finding a seat yet. read more