Cancel

    Open app

    Search

    El Mexicano

    5.0 (1 review)
    InexpensiveMexican
    Open 9:30 am - 6:00 pm

    El Mexicano Photos

    Recommended Reviews - El Mexicano

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
    Yelp app icon
    Browse more easily on the app
    Review Feed Illustration

    10 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    Verify this business for free

    People searched for Mexican 1,452 times last month within 15 miles of this business.

    Verify this business

    Las Iguanas - Moqueca de palmito, £16. Vegan. Almost raw greens were weird, dish lacked spice.

    Las Iguanas

    3.0(21 reviews)
    3.9 miOlympic Village, Stratford
    ££

    Went here specifically for the drinks- and you already know what you're getting into when it's a…read moreplace that has 2 for 1s. The drinks themselves are ok, they tasted fine. I rated this place low for two reason- service and quality. We stood at the bar for 15 minutes waiting to be served. There was no one else there and there were four people at the bar. We tried getting their attention multiple times with no avail. Then, the drinks were extremely watered down. Usually, I can only have one drink before I need to stop but I drank both of mine and felt nothing. I probably wouldn't go back.

    I am writing with deep disappointment and frustration regarding an incident that occurred during…read moreour recent visit to your establishment. On the evening of the 28th of February 2024, my partner and I, along with our friends, visited Las Iguanas to celebrate our 8th year anniversary. What should have been a joyous occasion turned into a deeply unpleasant experience due to the reprehensible behaviour of one of the staff members. Upon arriving at Las Iguanas, we were enticed by your advertised brunch deal for £25, which concluded at 11 pm. However, upon inquiring about the offer, we were informed by your staff that a booking was required. Understanding this requirement, we promptly made a booking online for brunch at 8 pm to enjoy the deal. Unfortunately, the evening took a turn when we were attended to by a waiter named Byron. We informed Byron about the new booking and asked if it was okay to now enjoy the brunch menu, excited to enjoy our anniversary. In an act of utter unprofessionalism and disrespect, Byron directed offensive language towards my partner, labelling our decision to book for brunch at 8 pm as "c***ish." We were completely taken aback and appalled by his choice of language, which not only violated basic standards of decency but also tarnished what should have been a memorable evening for us. When we expressed our shock and asked Byron to clarify what he had said, he callously repeated his offensive remark calling my partner a 'c***', leaving us feeling deeply disrespected and uncomfortable. Such behaviour is entirely unacceptable and has no place in any establishment that purports to provide a welcoming and hospitable environment for its patrons. As a result of Byron's actions, our anniversary celebration was completely ruined. The incident left us feeling humiliated and distressed, overshadowing what should have been a special occasion shared with loved ones. Bryon then left the restaurant floor to make a phone call. We drank the drinks we had already ordered and then another waiter approached us asking if we wanted any food. Due to Bryon's offensive language, we wanted to leave the restaurant promptly. We requested the bill, which was provided to us with the service charge added. I stated there is no way we are paying the service charge and for it to be removed. Bryon stated he was sorry for using the language, but our evening was already ruined, and we left the restaurant. I implore you to review your staff training protocols to prevent similar incidents from occurring in the future. While I am deeply disappointed by our experience at Las Iguanas, I hope that your prompt and sincere response to this complaint will demonstrate your commitment to upholding the highest standards of professionalism and customer service.

    Photos
    Las Iguanas
    Las Iguanas - Fiesta ensalada, £13. It was ok.

    Fiesta ensalada, £13. It was ok.

    Las Iguanas - Horchata colada. Vegan. 2-4-1 all day, £11.5.

    See all

    Horchata colada. Vegan. 2-4-1 all day, £11.5.

    El Mexicano - mexican - Updated May 2026

    Loading...
    Loading...
    Loading...