I'm utterly appalled by this service. I took my long-haired ragdoll cat in to get her fur trimmed…read moreand her nails clipped. When I came to pick her up they had SHAVED her, or tried to, they'd completely botched it. She had mangled, matted fur in her tail, on her belly, she had half the fur left on her legs she looked like she'd been dragged under a bus. She was freezing and completely traumatised. And her nails weren't clipped even though they told me they were. Butchers. No care taken at all. I have a poor little mangled, scared cat. I'm in shock.

I'm trying not to be selfish in writing this review by writing it. I dont want too many people to…read moreknow how wonderful it is in case it becomes too busy for us :( I have just experienced my first doggy day care at Maru-Maru and I'm in love! The girls here are WONDERFUL! It's always comforting to know you're leaving your friend in the hands of dog lovers! And they even have a backyard! I left her at day care for 4 hours in which she was walked for 15mins and it cost me $20 - I think we were lucky enough to get 1st time customer love! My pirate (french bulldog) got in the car happy and smelling great and tired after an eventful visit! All the other dogs are nice and clean! And we will most definitely be back and definitely recommending to all my FAV friends! Domo arigatou gozaimasu Maru-Maru!

I've been brining my 2 dogs (maltese and bischon frise) to Maru Maru for 2 years now. It's a…read moregorgeous dog salon/day care. Very reasonable prices for the inner west / Sydney and they do the most amazing job. Washed, styled, ears cleaned and toenails cut all for $58 per small dog. Even though my dogs are a pain when it comes to being groomed (which is why I gave up on trying to do it myself) these ladies are masters at wrangling feisty little bastards and making them look beautiful. Bows for the girls and scarves for the boys are included (super cute). They are really accommodating with drop-off and pick-up times around work schedules etc. They let the dogs mingle (clean on one side of the counter and dirty on the other, very courteous!) so if your dog is a trouble maker you might want to let them know. They have one strict rule and that is NO FLEAS! So make sure you get the frontline on your pups well ahead of their appointment. Can't recommend these guys enough. They also have speciality treatments like colour tinting, nail painting, mud baths etc for the super pampered pooch. Not to mention a shop with the cutest dog accessories from Japan and locally made doggy treats.

It's always a good sign when our dogs can't wait to get inside the doors of their day care centre…read more 3 massive play pens occupy the upstairs space which is maintained by people you can tell love their jobs and looking forward to seeing our dogs. We have 2 Lakeland Terriers who need to be hand stripped to maintain their coat. After trying 6 or 7 different places, we found this place. These guys are the only place in Sydney who hand strip properly and actually listen when we ask for them not to use clippers. Additionally, there's a few shelves of cute puppy products which changes seasonally making a great place to pick up your dog's next Santa suit.

This place is super new and super cute! They were still putting the prices on things when I came…read morein. Everyone there was incredibly sweet and their love for dogs was palpable. I took my companion in for a grooming (maybe their first at this location!?!) and they did a wonderful job. She can be a little nervous but they were very kind and gentle with her and she came back looking happy, relaxed, clean and very very cute. We cutER is should say.

From the owner: Professional grooming, personalized doggie day care, and top quality food and accessories for dogs…read moreand cats. Conveniently located across from the Kings Cross Metro. Offer only the best at competitive prices for your furry family members.

It was such a bad to worst customer service... Rudeness and had no responsibilities what they…read moreripped of my pocket and manipulated consumer rights away from me.. I said give my dog a Teddy bear cut .. they said yes and offered the service of full groooming service cost $80.00 for a toy poodle. Almost 2 hours ... I received a call to pick up my dog and It was shocking to see my dog face as It turned out to be they clipped my dog muzzle not what a poodle cut as I requested but they shaved the muzzle pointy..It was not what i want and the nails trimmed were still sharped.. shifted ...crooked and uneven ... on top of that charged me $90.00.. and ignored what my complaints ...raised her voice argued customer and cut off your talked by answered the phone took the money and look at her booking book. that happened to me twice... i had spoken to a few of pet owners in the harmony park nearby they were not happy and gone to the same bad experiences and over charged... DONT GO BACK THERE .. THEY Do not deserved even a Star

I recently had a really shocking experience with grooming services here as I witnessed one of the…read moregroomers hurting my dog. I had dropped her off to be groomed and went for lunch nearby. I decided to stop in to see when she would be finished and as I approached the store could hear a dog shrieking nonstop so I ran in. As I entered I saw the groomer roughly (extremely roughly) handling my dog and I yelled for him to stop, that he was hurting her. There were no apologies! I will never go back and do not recommend anyone try it. My dog is used to being groomed as she is every 2 months, plus lots of brushing in between. I have been in other shops while she is being groomed and I have never heard her make a sound. In fact, I've never heard her make a sound like that before. It makes me sick to think that groomer might still be abusing other dogs the way he abused mine.

Our Bichoodle Chloe has been groomed by the lovely staff at Pets on the Point for a long time…read more The staff are courteous, friendly and very professional. Chloe always comes out looking like a super star. Beautifully groomed, smelling devine - and sometimes with a pretty ribboned flower around her neck! They are also well versed on ear infection treatment, and skin issues for our dog. I would highly recommend taking your dog to Pets on the Point.

This groomer is clueless. Doesn't know how to groom any dogs especially not English Cocker…read moreSpaniels. Very disappointing I'd rather go anywhere else. Take some grooming lessons