I have never had a bad experience with any groomer over the years with various breeds so entrusting my Maltese with Pets on the Point was based on the old reviews on "yelp".
We all have different experiences and opinions and my experience and opinion from dropping my boy off at the scheduled time and collecting him was smooth. My boy was waiting calmly in a cage, which may sound dramatic, but for safety I see no issue with this and it's only for a short time. You may want to think about that with your pet though.
Would I take my Maltese back? Yes, I would. I couldn't get into my usual groomer so I was grateful Pets on the Point was able to take him in. I was asked what style of clip or scissor cut and length and when I picked my boy up, he looked adorable. Clean. Calm, and then excited when he saw me. Not anxious at all.
Would I recommend Pets on the Point? Yes, I would. That said, you should always ask questions and if you're not comfortable or satisfied, then you have the option to go somewhere else. I had to and I will probably take my boy back in 6 weeks for a trim. read more