I've given this 5 star rating so it's seen but truth is they don't even rate 1 star. Paying top dollar for my poodles grooming I was horrified at the staffs treatment of my dog and of me. When I walked into this business to drop off my little boy I was kept waiting for a good 5 minutes whilst 2 staff stood chatting about life. They finally turned their attention to me. One staffer spoke to me. The 2nd staffer dragged my boy by his lead. She did not say a thing. She did not say "come" to him - she gave my boy no indication that she wanted him to walk with her. So from sitting next to me he was literally dragged, still sitting, from the front desk reception to the back of the shop. This was our 2nd visit there. My dog was shaking before we walked inside so I knew something was wrong. Needless to say I have not returned and nor will I. I'm often asked where I take my little boy- I tell them to Nicky at Charing Cross where my boy loves going. I always tell people of my experience at this business. It's up to them if they do or do not utilise the services of Dogs@Play, 422-424 Crown Street Surry Hills. The staff enjoy humiliating some customers. Absolutely appalling. The cut was nothing to write home about either. read more

I have been taking my dog to Dogs At Play in Surry Hills for about 6 years now. There is no other place I would trust with my dog, the staff are all highly trained with dogs and incredibly lovely to all the dogs they care for. The grooming is on a whole other level! IT IS INCREDIBLE! 10/10 Everywhere I go with my dog I have people stop me and ask where I have my perfectly groomed poodle groomed, I now carry business cards around it happens so often. My dogs grooming is a work of art it is Easter Show grooming competition 1st prize worthy and to groom at this level is a true talent. I wish they had 24/7 care as I would trust them with my baby when I holiday. They are amazing! My dog agrees and I know this as I can not even walk past the place without my dog wanting to run inside even when they are not opened. The best day care and grooming in Sydney. Full trust from me with Dogs at Play. Highly recommended! read more

The help from the very friendly staff at dogs @ play has been excellent.i have a rescue puppy Staffy labrador x well I think. She has been a hand full but now getting there with the help from dogs @ play,Puppy school at dogs @ play was so very helpful and nothing was to much trouble so nice when your dog is out of control,they have given me such great tips and I have purchased a few harness from them at a reasonable price with the help of fitting it on my puppy so I have the right size. I will continue shopping and getting my puppy's SHINYS nails clipped at dogs @ play and would highly recommend there services to any dog owner. I often see the staff out walking there dogs and they are alway very friendly and the dogs always seem happy I would leave my dog in there care any day a big thank you to the great staff. read more

Great team - everyone really cares about the dogs. My beagle cross has been going to Dogs@Play, two days a week, every week, for nearly five years and loves it. Just watching him dashing through the door and jumping up on his preferred 'victim' still makes me smile after all this time. The team go out of their way to make sure he has fun and is looked after, which is especially reassuring since he is a 'problem dog' with ongoing health issues and can be anxious. I know Mr G has had a great day when he comes home, smelling clean after a wash and groom and after a mad 30 minutes falling asleep - snoring! Thanks team for being his weekly friends and enriching his life. read more

Through the recommendation of a friend, I booked my 2 small white maltese dogs in to be groomed and, I have to say, I could not be happier! Considering one was very matted, I was pleasantly surprised at how quickly the service took. I received a friendly call from the staff letting me know they were ready to be pick up (only took about 1.5-2hrs for both to be done) and the look on my face when I pick them up would have been priceless! Perfectly groomed coats, trimmed nails and the best part was the cute Burberry bow tie they had clipped on! I would highly recommend the groomers and staff at Dogs @ Play and would definitely be booking another appointment soon! read more

Dogs @ Play have been a critical part of our puppy's social skills, training and general well being. He absolutely loves going here and is buzzing with happiness and exuberance each and every visit. The staff at Dogs @ Play are not only super friendly but also extremely knowledgeable and professional: they are always on hand if you need general advice or help, but best of all, they seem as excited to see the dogs as the dogs are to see them. You can tell just by going in that it's a fantastic place for everyone. I couldn't recommend Dogs @ Play any more, it's a fantastic business run by a great group of people. read more

The question I'm always asked walking about town is where do you get my good looks and charm? So I thought I would set the record straight. The charm is all mine. But my looks are fully supported by Dogs @ Play in Surry Hills. They're always nice to me. I'm able to direct the cut from celebrity pictures I've found and I come out on all fours feeling a treat. Those guys know their stuff! After a haircut from Dogs @ Play there isn't a restaurant in town that won't bend their rules to allow me in. That seems to highly please my entourage. read more

Hugo and Baxter love going to Dogs @ Play and the staff are fantastic. Baxter a Cavoodle gets groomed on a regular basis and their award winning staff produce excellent results. Dogs @ Play have helped to train both dogs on regular walks. I would personally like to thank Amanda and Sarah for both being polite and understanding. They both have gone out of their way to ensure the dogs feel at home when they arrive onsite. Once again thank you and keep up the good work. read more

I couldn't disagree more with some of the reviews shown here! I have been taking my cavoodle to Amanda and the team at dogs at play for nearly a year now for both grooming and daycare. The staff are incredibly friendly and helpful and the quality of grooming is second to none (and I'm super fussy!). The whole team treat my pup with such genuine love & kindness and I regularly get photos sent of her cute little "moments" during her stay. Highly recommend!!! read more

Our dog Elton loves going to Dogs @ Play for his regular wash and play day in the daycare. The staff are friendly and professional and give all the doggos lots of love and attention. Elton always leaves looking extra fluffy, happy and content. Highly recommend for anyone looking for a dog groomer/daycare in Surry Hills read more

A great and friendly team. I send my 3 year old Cavoodle Winston here fortnightly, and have for the past year or so, for daycare. It's great value, he loves it (and comes how exhausted from so much playing). I also use their grooming services, they do a great job and it's reasonably priced. read more

The staff here are genuine animal lovers. They deliver beautiful grooming. My dog is always happy to come here. They will not brush out matted dogs and I think this offends some people. If my dog has knots because I haven't brushed enough they take her short but still keep her sooooo cute. read more

My dog absolutely loves going to daycare here, she gets so excited when we approach the centre. She comes home completely knackered and has such a good sleep. The staff are so friendly and helpful, there's no fuss! And I can watch her on the cam all day from my desk! Would recommend 100%! read more

One of the best places to take your four legged friend! They have the dogs best interest first, dogs always come in with smiles on their faces and leave tails a wagging! read more

Always an amazing job on my dog. Trusted with generations of dogs for daycare & grooming. A second family to my dogs. Tent does an amazing scissor cut. read more

Yet another great job with my sensitive babies. Exhausted from a great play and look great from the cut. Thanks Amanda.