Terrible customer service - first ignored, eye-rolling, and then had to make a phone-call to find…read moreout the price of the item? And the lady who served us did everything she could to avoid speaking more than necessary. Just an uncomfortable experience. The store was clean and welcoming. I won't be back, especially with so many new pet boutiques having popped up in the area.

We love this place! Our dog is a problem child in that he likes to nip puppies and they are always…read morewilling to come in early so they can do our doodle with no other dogs as distractions! Our groomer listens to what we want and our dood always looks and smells great when he comes out!

Gilli, who runs the Aussie Pooch Mobile Dog Wash is as loved by our family dog (Bailey) as we, her…read morefamily, are. Sometimes it can be hard to convince your pup to calmly be bathed, but not Bailey. Gilli has managed to build up such a nice bond with Bailey that when she pulls into the driveway Bailey is beside herself with excitement. But it isn't just Bailey that loves Gilli so much, it is our whole family. Not just for taking a duty off our hands but for her friendly service and the thorough job she does. Bailey comes back smelling of lavender, which I imagine is not easily achieved. Gilli charges $40 for a wash but as the business name suggests she comes to your house which makes the whole experience so easy.

To cat and dog owners: Does your pet need to exercise?…read more Do they need a good grooming? Or are they in need of a physio/homeopathy/nutrition session? Would a lovely massage not go amiss? Would they benefit from a session with a pet psychic? Do you have too much money? If the answer to one of more of these questions was "Yes", then you should head to Happy Paws Fitness. This quintessentially Eastern Suburbs pet day care centre, will look after your pet if you need some time to yourself, or why not just treat them to a special day out with a nice massage (commonly known as stroking in some circles). There must be a business for this, as the location would suggest that it's not a cheap venture, so good luck to them! Oh, and the pet psychic - yes, that's real! Definitely curious to see that in action.

The team at Happy Paws Fitness are very dedicated. They've been in the area for years and always…read morewell patronised. I've just recently gotten a puppy and they've been extremely helpful in assisting with getting the right puppy school, as well were able to provide a flea and tick bath so we can start to socialise her. When you walk in, the day car dogs are all happy and well behaved.

Whilst I'm fundamentally against the name of this shop (linking pets with sexual activity? Nup.),…read morethis is a great pet-shop. As someone who has left my dog at home with my parents (500 kms away), any chance to play with a puppy is a beautiful opportunity for me. Thus, Heavy Petting is fantastic - not only do they always have at least three or four puppies in store, the puppies play in an open pen, free to pat and play with, not holed up in the kind of glass cabinet that fills me with the need to set them free - all the way to my house. The only bad thing about Heavy Petting's puppy pen is that there's a strictly 'no picking up the puppies' policy, which makes patting them the biggest tease in the world. Heavy petting also has a beautiful selection of prized (and pricey) cats in the most luxurious cat den I've ever seen. The room for these cats is the same size as my first share room in Sydney, its walls lined with award-winning ribbons for best breed (or whatever it is that cats get awards for. Best meow?). Heavy Petting also offers grooming services and sells a big range of pet supplies (bedding, toys, flea treatments, coats, collars, etc.) and pet food, which explains the pungent smell of dried pigs ears out the front of the shop. Don't worry, the smell is gone by the time you get to the puppies.

For a pet store to not stock any litter trays is a bit strange. I'm pretty unfamiliar with the…read morestore, maybe they are a bit of a niche store....call before going to check on items first. Rating is purely based on lack of essential items so they may be 5 star in other areas.

I'm no Edward Scissorhands but I think I've been doing a pretty decent job on my 1-year-old…read moreCavoodle - I deduce this because she hasn't displayed any of the tell-tale cowering that is exhibited by other members of the household when they are shown 'the bowl'. In fact she's always rather enjoyed my bathe and cut sessions BUT I know the limits of my cutting skills and following some work in the garden recently, she was in need of a professional job. So it was that we sought out 'Secret Dogs Business'; a glam dog grooming parlour on Mowbray Road, WIlloughby where the scent that greets you as you open the door is a heady mix of expensive candles with a hint of dog bum. It was with head hanging in shame that I confessed to the groomer that she was matted and handed her over. 'Just do what you can,' I said and so it's only fair to report that the groomer did a very tidy BUT very short job. So this is where my review becomes more of an advice column. Firstly, keep up the brushing and don't let them get matted! Secondly, dogs might FREAK OUT when they realise that they are not a teddy bear and are in fact dogs albeit with baboons jacksies (vanity is not just for humans it seems). So my words to the wise. Be super clear about what you want the dog to look like and don't assume that it was the parlour's fault if your dog takes to their bed to issue withering stares for a few days.

Have been coming here for a few years and they always listen to what I want. My moodle gets a good…read moreshort groom with slightly longer on the legs. Appreciate them being flexible with drop in times too. Always friendly. Thanks

Our Bichoodle Chloe has been groomed by the lovely staff at Pets on the Point for a long time…read more The staff are courteous, friendly and very professional. Chloe always comes out looking like a super star. Beautifully groomed, smelling devine - and sometimes with a pretty ribboned flower around her neck! They are also well versed on ear infection treatment, and skin issues for our dog. I would highly recommend taking your dog to Pets on the Point.

This groomer is clueless. Doesn't know how to groom any dogs especially not English Cocker…read moreSpaniels. Very disappointing I'd rather go anywhere else. Take some grooming lessons

Please do not go here! I have seen a video of a groomer abusing a client's dog. It was absolutely…read moreatrocious. Also have witnessed rough handling of another dog. There was no remorse. Do not take your pets here!

Moggy and Mutt - Pet Boutique and Deli...(snigger), I thought we'd agreed that Paris Hilton got it…read morewrong on this one? That dogs in handbags wasn't a good idea?! Hhhmmm seems someone didn't get the memo! If you're not amongst the few that believe that animals should be left as nature intended then this is your shop. All those choosing to pimp their pooches and preen their, er...cats, form an orderly queue. Moggy and Mutt opposite Mosman Library provide all manner of quite hilarious, though I'm sure deeply necessary, paraphernalia for your beloved Schnokums. If a decadent, deep cushion is what your dog 'needs' to sleep then who am I to judge. What Bengal would be complete without a blinged up bell around it's expensive neck right? Seriously, who am I to judge, I have a child. I know how easy it is to go ga-ga over your 'baby'. ( Shakes head and smirks - miaow!)

Bark Avenue used to be a really nice, and usually busy, place to bring my pup for a manicure and…read morebum-hair-trim. Recently, it changed management and my last experience there wasn't so impressive. Firstly, I didn't have to make an appointment as they said they were free anytime that day. Convenient, yes, but that could have been a red flag. When I brought my dog over, the front of the shop was full of other people's dogs, which was fine but we had to wait a bit for the managers to clear them out as they were jumping all over the place. Then there was the smell inside. Oh, the smell! It was a putrid mix of different dogs' sweat, incubated in the hot reception area. It was so bad I couldn't even wait there while they took my dog away for his quick treatment, so I chose to go for a wander outdoors instead. The staff were friendly and did their job, but there was just that element of ease missing from the service compared to before.

The first time I casually walked past Bark Avenue I did a double take at the dogs in the window…read more Two shaggy pup were watching the world go by and looked at first to be dog teddy bears. Then a few more dogs scurried from the back of the shop to the window and play was on. Bark Avenue is a dog spa for pooches. Very cool that they have free reign - no cages or collars. I've not seen doggy excretions there yet either though of course the place reeks of dog and shampoo. They take boarders at Christmas which is convenient. It's $40/night for small dogs and $50/night for large ones if you bring your own food - an extra $5 each if you want them to supply it. Sell leads, collars and harnesses also.

I have had Rosy mind my fur child whilst I have been away over seas on several occasions…read more Rosy is a "pet person" and she just gets it! She knows what your little 4 legged child needs and she does her job with a passion and attention to detail that will put your mind at ease. She even posts pictures of your fur kids on her Facebook page to show you how they are going with out you there, which is great for peace of mind. Nanny brings the treats and the pets come a-runnin'. If you're lookin for in home care of your precious baby Rosy will do it all, even water the plants and collect the mail. She has over 13 years experience of pet spoiling and house sitting and is Tafe accredited and Animal first aid accredited and she even specialises in animals with special needs such as behavioural issues, elderly or sick or are in recovery.

I have had Rosy The Pet Nanny mind and stay over for my two dogs numerous occasions while I have…read morebeen away. This pet nanny knows what she is doing and loves animals it not just a job, it is her passion and you can tell.