El Corral uses seemingly "friendly" service to cover up the real experience, which is that this restaurant is grotesquely overpriced. A Fajitas Texanas for nearly $16 and you get four shrimps, 5 overcooked, super thin "strips" of "steak", and 5 pieces of chicken. They make it appear they are giving you a lot of food by also handing you a plate of iceburg lettuce and a slice of tomato. The portion of rice and beans has been cut down to half over the last 6 months.
Ok, I can get on board with trying to overcharge gullible patrons, but here is where I draw the line: the friendly service everyone is raving about is a bunch of passive-aggressive people who smile at the gringos but seethe underneath. It's weird, when the waiters/owner ask if you need anything, then you have their "permission" to tell them what you need, but if you ask for something when they have NOT given you "permission" to ask, their eyes flash behind their fake smiles.
Get a load of this: my husband ordered a chicken taco, and THEY made the mistake of bringing out a beef taco. When we politely told them about having ordered chicken, not beef, oh man, you should've seen the waiter. In a very creepy manner, he stood there with a frozen smile on his face and said about the taco "These are beef tips." What? Yes, the meat is beef, we ordered chicken. Then he stood there for 5 more seconds with that frozen smile on his face and said again "These are beef tips." Seriously, I think what was happening was that he was seething underneath and trying not to explode so he was repeating something to keep from exploding. He then said "Now you want chicken?" What do you mean NOW we want chicken? We ordered chicken from the get go. My husband has never said the word beef tips in his life. We said "Well, we ordered chicken from the beginning - it's not that we are changing our order." He stood there and started chuckling and shaking his head the way you do when you can't believe someone has done something stupid.
But you see the irony in this, right? HE made the error, but felt we were being demanding gringos for politely pointing out he had brought us something we had not ordered. He stood there and continued shaking his head and laughing under his breath, and both my husband and I felt VERY uncomfortable.
Anyway, watch out. Only when they give you "permission" to ask for something should you do so, otherwise they'll be muttering under their breath.
On a previous visit, the table next to us had handed the waiter a coupon when it was time to pay for their meal and that same waiter walked away looking irritated. I think they seriously feel as though they are doing US a favor and have this sense of entitlement that we should just go in and not ask for any "favors" such as "getting the order correct" or "using coupons that they themselves distributed in fliers."
I remember saying to my husband last time "Well, we better not use a coupon here because that guy really didn't seem to like it."
So don't fall for their "overtly" friendly demeanor when they're in fact laughing at us. I'm serious, go to a place that appreciates your business. If you read other reviews, the people who have rave reviews of this place have never had to see how this business deals with mistakes they make. I assure you, when the time comes to correct a mistake that they made, their true colors will show. Read any review where the customer had to talk to the waiter outside of the time they give you permission to ask for something - the waiters and owner will treat you like an idiot. They seriously don't care.
I encourage people to value their money enough to give it to a place that appreciates their business. read more