SCAM!!!! Tricky promotions!! $6.50??…read more $200+ for my 14&16 yrs sons in less than 2 months, please read carefully the paper "contract" that you are signing,I tried to cancel today and they told me that that can't cancel my 2 sons membership at Conway location because I need to send a certificated mail to somewhere in Arizona !!!! Whattt??? Whyyy??? I went to the Conway location no some location in Arizona !!!! Are you for real ? Lesson learned Never again !! Trufit you are a S C A M !!! PS your costumer service sucks and you have a poor management!!

crazy how they say there should be notifications on when you have to pay but out of nowhere it…read moretakes my money and the counter people start making up shit and it's not just me going threw this I don't not recommend going to TruFit unless you like getting your money robbed and the counter people look so clueless and act as if they don't know what their doing or maybe their not acting and actually don't know what they're doing and why would there be a gym where you try to cancel you membership but you cant get the money back that you "paid" ( aka they get the money from your card without you knowing) back like who even comes up with that "bright" idea I'm in college and this should be my last worry thanks for nothing counter people and thank for nothing TrueFit.

Generally a good experience but they miscommunicated when my contract for personal training was up…read morethen acted like they didn't tell me I could get a refund. Also didn't allow me to cancel membership when laid off and unable to get a Dr note for a back injury because I do t have insurance. Just left a bad taste in my mouth. So now I'm paying for 2 months of personal training without getting the being able to attend.

Don't know why this was removed. I went to the gym to join I have a Medicare Advantage plan which…read morepays for a gym. I was told they don't except any medical plans like the other gyms. Other Anytime Fitness gyms except this. Hope they think about this as Lago has a large amount of retired folks.

This is the kind of gym you want to workout in. The environment is so welcoming & attentive. I was…read moreintimidated at first, but Coach Bobby was very patient with me & has helped me improve my form so much already. Coach Bryan is also a very good trainer, I highly recommend trying this Crossfit, by the far the best in the valley!

This is my 2nd week coming here. I love the atmosphere and environment that is cultivated at Helios…read moreCrossFit. I especially like how the trainers are very focused on getting your form perfected prior to doing the movements involved in CrossFit. Bobby has been very helpful as a trainer. Awesome facility!

CANCELLATION PROCESS IS GARBAGE! We've been trying to cancel our membership for over a month now…read more Late April- called and was told it would be cancelled. 5/1 - charged $55 5/5 - went in personally, told it would be cancelled. 5/15 - charged $55 5/16 - charged $75 5/25(ish) - called and told to send an email...we did. 5/30 - charged another $55. This should have been resolved when we were first told it would be cancelled. That's the exact moment we should have been given additional instructions, but when we're told it's been taken care of THREE times while still being charged, that's bad business. STOP TAKING MY MONEY!!!!

Cancellation Policy is horrible!! You call and they ask you to come in…read more Walk in to the gym to cancel and after trying to convince me to stay he said alright you need to call this number to cancel we dont handle cancellation here. Call the number he gave me and she said we dont handle cancellations over the phone you need to email. Emailed them got a reply it will take us up to 7 days to cancel. Making members to jump through hoops to cancel is a guaranteed way to have those member never return. Get it together.

Fraudulent. Unauthorized charges and arbitrary finance rules. Impossible to find the right contact…read moreas between their third-party processor.

This company' arbitrarily started to charge my credit card and I do not even have a membership, had…read moreto cancel my credit card due to fraud and the same thing happened to one of my daughters, definitely a scam of company

This place open recently and obviously it's only for females who want to get in good shape or…read moresimply maintain a healthy lifestyle. My fiancé started coming here just a few days ago and the greatest benefit she saw to this place is that she is with a group of females only and can work out comfortably in this kind of environment. She really likes this place because all the workouts are made for females which will enhance body areas that she is interested in improving. I am not going to lie that this place also makes me feel comfortable knowing that she is with a all emails group doing something she loves. The only thing that might make some people uncomfortable about this place is that the group of females that has open these gyms are also Herbalife sales reps who promote their products within these facilities as a way of achieving your goals. If it gives you any peace of mind based on what my fiancé has told me they don't push the products on you as much as some might think they simply are recommended.

Sauna broken. Let's see how long it takes to get fixed. The steamroom has been out of order for a…read morefew months now due to part being back ordered

Horrible Gold's Gym with mostly crap staff and a crappy business owner whom is completely lazy and…read moreunwilling to replace and/or maintain simple equipment that is easily replaceable or easily maintained with regular maintenance. The outside area which has a small boxing section has three speed bag platforms with not ONE single platform with the actual speed bag attached to it. Went out and bought one (which I shouldn't even have to do) just so I could get back into my old boxing routine and it wouldn't attach because the actual swivel is missing an attachment component that already typically attached to it when first installed. I'm an actual boxer with years of experience and have never had this issue at any Gold's Gym, yet, this is just a sad and pathetic place... Sad really... Talked to one of the nice assistant managers and he assured me he would buy a new one and actually came to look at the problem I was referring to, yet, it's been two weeks now since my last conversation with him and there is literally nothing on those platforms for anyone to use... Whatever It's a good thing I won't be here in this crap state too much longer. Makes me happy to know I'm from CA where people are much better and aren't lazy crap business owners and take pride in their facilities. Gold's Gym should really come in and make this corporate, for liability purposes and purposes of not dragging its own name down.